My wife's debit card had been compromised, she needed to get a new one. We live an hour away from…read morethe bank. she talked to a man from our branch and asked him if I could come in and get her new card, he said yes, When I got there the only man there waited on me and told me that she would have to come in. I went back home and brought her to the branch to get her new card. Come to find out, it was the manager of the bank. His name is Charles Christensen. I filed a complaint to the main office. I hope he no longer works there.

Ok Banner Bank, I see you now, I clearly see that you don't give a rats ass about your everyday…read moreaverage customer. I'm guessing that if we were among the 1% that we would be being treated much differently, but that's not the case! This is a fair warning to all the regular hard working people out there who choose to Trust this bank with their money-don't! If, god forbid, you hold an account here and your account gets hacked, do NOT expect Banner Bank to do a damn thing to help you! First off, after hours is after hours, you will have absolutely no way to report an account breach, there is no option for this, there is a lost or stolen and you can shut your card off, but that's it, no one to talk to to help you through a scary, intrusive situation. When your account is completely wiped out by a hacker, they will tell you there is nothing they can do until all the charges clear! And then, and only then, can we dispute the charges, which will take up to a few weeks to maybe get your money back! YOUR MONEY IS NOT SAFE HERE! Especially if you are a paycheck to paycheck family, like a lot of us these days, you are risking not being able to provide groceries that week because a shitty person decided to steal your entire paycheck! You will risk not being able to purchase your prescriptions and hope to god you will be able to keep going till next payday because Banner Bank will not help you, not at all! As a matter of fact, they won't respond to any messages if they are sent in the after hours, don't expect to get a response ever. We've had issues here every now and then, the most popular one is when they lose your entire deposit, yes, that's happened several times, but we still stayed for some stupid reason and now this happens and good luck to those who choose to trust you, I wouldn't wish this treatment to my worst enemy!

West Edge Credit Union is truly the best credit union I've ever worked with. They genuinely…read moreunderstand personal loss and treat you like a person, not just an account number. Their team is not only professional and knowledgeable, but also compassionate and personal in the way they support their members. During difficult times, they go above and beyond to show care, understanding, and respect. I'm incredibly grateful for their kindness and exceptional service and would highly recommend West Edge Credit Union to anyone looking for a financial institution that truly puts people first.

Love this credit unions services. They're very patient and helpful when it comes to assisting you…read morewith your banking. As far as depositing at the ATM they offer shared branching so I just do my deposits at another ATM on the network with no charge if it's not during business hours

Great customer service, always! I have had an account since…read more2014. I like to be treated like a valuable human being by a person with a smile and a helping attitude.

So I wasn't actually going to leave a review of a bank that I've just generally never had problems…read morewith but then I saw the previous review where some idiot talks randomly about Chase being why people like California, and now I'm very confused. Chase has banks in 26 states and is one of the "big four" banks that handle millions of peoples' banking needs. As I mentioned, I have never had an issue at this Chase in particular and can imagine that since it's in Bellingham that it's likely staffed by people who are local and may have even grown up or spent their entire lives living in the state of WA. So maybe, if you have a problem with someone who told you the time frame it would take to open a credit card with them in a fashion you were upset with, you should blame it on that person (who is almost 100% going to be a Washingtonian) and not somehow randomly talk about CA. Place eye roll here.

I've banked here for 30 years and it's great. The Fairway branch is so helpful and personable. They…read moreknow our names and make banking enjoyable. Highly recommend.

While I can't fault the employees of the People's Bank branches I've used at Anacortes, Oak Harbor,…read moreand Burlington, I've never had a bank screw up more often than this bank, and I finally had to close my account and move to Skagit Bank(which is GREAT!). Among the problems I've experienced are: 1) inability to access my account or use my People's debit card for an entire weekend, which People's blamed on a problem with a firm that they rely on in New York to maintain accounts and 2) People's phone system going down, which again made debit card use impossible, and I could not call any of their customer service numbers.....again, this happened over a weekend

I have banked with Bank of the Pacific since it opened. I have never had a bad experience and…read moreeveryone who I came into contact with were extremely helpful and friendly. Everyone seems to know the answer to your questions and if they don't ask one of the other associates for help. Best bank I have experienced.

Really disappointed with this bank and this branch! I opened an account with them as a second…read moresavings and loan bank. I specifically asked for a monthly statement to be sent to my house. This was not done and as a result my savings account was overdrawn, pullin money for my loan payments. Had I known this was happening, I would have gone into the bank that day and deposited cash, before it effected my credit. I will never bank with them again and I don't recommend you to, either. Sincerely- James

Went in to do some banking. Had to meet with the manager Paul. The best banking experience I have…read moreever had! I'm going move all my assets to key bank.

Key Bank employees at this branch do not want to conduct business with Black Americans. Asian,…read moreHispanic and white employees there make their contemptuous disdain known by outright ignoring Black Americans upon arrival and then presenting their hostile condescending attitudes. They outright refuse to provide assistance by either stonewalling or by stating there's nothing they will do to resolve any issue. When I walked into the branch on two separate occasions, two different white males told baldface untruths that they hadn't any ability to reconcile my checking accounts. They stated they did not have any forms and didn't have notary services. In reality, neither wanted to accommodate my request because they did not want to provide customer service to any Black American. This typical mindset prevails among whites, Asians, and Hispanics in the area who socially exclude Black Americans from services because none like and desire working with Black Americans.

I wanted to leave a good review for Ruan who helped my fiancé and I open a joint account today. He…read morewas super friendly, professional, and explained everything to us clearly! I've been banking with Chase for years but we chose Wells Fargo for our joint account and am very happy that we did!

Kathy did my paperwork after I got approved for a car loan…read more She talked on and on about her family, what movie she was going to see, her vacations... the signing of the loan took a total of 2 hours to complete. For two hours I had to listen to her talk about herself, when all I wanted to do was understand the terms of my loan. I was late to work. My boss was furious.

Buyer beware! We put a good sum of money in a 7 month CD. We were advised we had a 10 day grace…read moreperiod at the end of the term to adjust funds or change our investment. The interest rate would be changed at that time to the new market value. We received the form letter reminding us of this and letting us know when our term matured. We chose not to make any changes figuring a competitive market rate would still be offered. I happened to check yesterday. The 4-5 month CD is at 4.88%. Our now 6 month CD is at .15%! Yes! Almost nothing and less than our savings accounts making 1.24%. We did not receive any notice that a change this extreme was in the works. We are closing out the CD today and reinvesting. This is not a reflection on the Barkley staff, but rather on the management of the bank and their lack of communication to support their customers in making vital decisions to protect their well being.

My wife and I had a great experience with our construction loan at this branch. Kira Rooney was…read moreamazing... it was a harrowing process in some ways (my advice would be to not start construction until you have all the financing fully locked into place, lol) but she made it as painless as possible and was a pleasure to work with. My only complaint is that we didn't meet her in person until it was all over (because of covid) , which is a shame as she's one of those people that just instantly brightens your day.