I am very pleased with WECU. I recently had to go into the Ferndale branch to discuss a fee that I…read morethought I had done everything to avoid. I explained the situation and the teller was able to refund my account. I am happy to bank somewhere now that gives back to their members through interest bearing accounts and ways to earn rewards. The only drawback is it can be fairly busy but that's just because everyone else is as happy as I am and don't leave.

I don't personally bank with Whatcom Education Credit Union (WECU), but I have nothing but positive…read morethings to say about them. Their presence in Whatcom County is obiquitous. You can find a branch in every city center as well as your neighborhood commercial hub. Their employees volunteer time and financial donations to community organizations that help make Whatcom County strong. Plus, they offer two, state of the art community education meeting rooms for non-profit organizations to reserve and use for free. The meeting rooms have chairs and tables that can be setup in whatever configuration your event requires. There is a kitchen with utensils, a refrigerator and even a coffee machine. A lectern is provided, and you can even hook up your laptop to their Internet and projector for powerpoint presentations. WECU is part of the credit union network, so if you bank with a partner credit union, WECU will provide minor transactions like deposits and cash withdrawls. I'm a big fan of WECU; and whether you choose to bank with them or not, you should be too if you live in Whatcom County simply because of all the good they do to support our community.

I thought they seriously wanted to keep their long time members happy, especially those of us that…read moreare small business owners, but after what occurred today I highly doubt that. When I opened my small business account at this location I was told that the basic business accounts had no minimum balance requirement and would not be charged a service charge each month as long as I signed up for online banking and opted for online only statements. However, since I opened my small business account I discovered that they've been charging me a service fee every single month since I opened the account when they aren't supposed to be charging me one. I guess it's time to finally take and pull all of the accounts that I have with them and take them to WECU which doesn't play the constant games that they play with small business owners, especially ones that have been long term members!

I opened an account last week so I can move away from Wells Fargo and to a more local bank. my…read moreexperience was top notch from application to finalization. The staff we kind, knowledgable, and helpful. I left feeling like I was in good hands.

I really like this bank, I have never had any problems. Today I went in to add a savings account…read moreand Zoe helped me. She was very sweet and polite and answered lol my questions and gave me some good tips. Thank You Zoe

You will not find a nicer group of people to work with. It's a small branch and they will remember…read moreyou.

I have been with Andrew Jewell Insurance agency for a number of years. They have always done their…read morebest to go above and beyond the scope of their duties, from sending me a birthday greeting, to being there when I have minor questions that most companies would ghost me, to going full pitbull when another Insurance company's client caused damage to my vehicle and they tried to deny my claim. What I'm trying to say is they treat you like an actual friend, not just a client. Although there are companies who may be able to give you a slightly lower rate (not much), other companies will not match the treatment you receive from Andy and his staff.

I would not recommend this agency. They have one superstar in their agency by the name of Tamela…read morebut the agent himself is hands off once he sells you the policy. I cancelled the policy because of their lack of service and was billed over $768.00. When I questioned the balance they turned it over to collections. Insurances are all somewhat comparable but what makes an insurance company shine is their customer service.

Contacted Tolosa Tax thru Yelp's message option and loved how quick I got a response. I was able to…read moretalk to Karen and although her and Erik are busy she was able to fit in a Zoom call to talk to my son and I about handling his taxes and all the nuances of a college kid's crypto & Robinhood trading. Really grateful to have their level of expertise and willingness to take on a new client. Highly recommend.

I got cheaper insurance from another agency in April 2022 and gave the proper paperwork to Richard…read moreJames Farmers Insurance to cancel my insurance and receive back the proper prorated amount I had prepaid that I didn't need and after 5 phone calls and stopping by in person have yet to get refunded or even get called back in 5 months.

I normally get my insurance from the national brands that advertise on TV, so I never thought a…read morehometown insurance agent would beat their prices. I went on the Farmers website for my local agent Richard James and filled out the information for a quote. The monthly quote was $20 less a month from what I was already paying, for the same auto insurance coverage. Instead of purchasing the insurance online I decided to stop by the local office which was near my home. The team there was friendly, helpful and curteous. They also told me they were glad I came in because there were more savings and discounts that they could help me find to get the best deal for my coverage. I am happy and have changed my mind on how it is I buy my insurance, and with who. I now will know who I'm speaking to when I call, it will be Richard, Judy or Shannon, and they too know who I am. That's pretty cool.

I found Morgan 2 years ago and she has serviced my account beyond expectations…read more I recently had a billing dispute, she got an answer for me next day. I'm very pleased we have someone to help us with this Insurance so if you need help or want an honest person see Morgan.

Very confused by Medicare options, even after watching videos. Rachel at VibrantUSA found a plan…read morewith all my doctors. So I now join the retirement class. She was accommodating, and was on the dot with phone appointments. Highly recommend.

Chris offers a level of service that is hard to find these days, let alone in the insurance…read moreindustry. He helped me add a new car to my policy, and also offered some logistical suggestions on filing a claim for uninsured motorist damage to my previous car! He answers emails in a very timely fashion, and always has an abundance of industry knowledge and expertise from his many years of experience in the insurance industry. I trust Chris to find the best Auto, Condo and Rental property/Landlord insurance for my needs.

Chris provides personalized service and really helped me get the best value for my money…read more The cheapest insurance nor the most expensive are not the worst or best--you really have to find the fit that works for you. Chris is amazing at helping you determine what your needs are and how to best achieve the right amount of coverage you need. I highly recommend Chris--we are keeping him as our agent even though we are moving across the state; he's worth it!