Great product selection, easy to navigate outdoor landscaping supplies, seeing the variety of…read moremerchandise. Great quality definitely return for repeat business.

Awesome company! I made some wrong choices on my purchase of…read morerock and they made it so easy in working with me to correct my mistakes. The workers were very helpful and I would definitely recommend this company for any of your rock landscaping needs!!!

I purchased four expensive trees from this nursery. Shortly after planting, one of the trees began…read moreshowing signs of significant stress, while the other three - planted in the same area and under the same conditions - continued to thrive. I contacted the nursery for guidance and assistance but did not receive a response for more than two weeks. When they finally replied, I was told they do not guarantee their plants. No effort was made to inspect the tree, discuss possible solutions, or offer any accommodation. Instead, the response focused on suggesting that the issue was the result of something I had done. I understand that plants can be unpredictable and that not every issue is covered by a guarantee. However, I was disappointed by both the lack of responsiveness and the unwillingness to work with me toward a resolution. As a result, I will not be doing business with this nursery again. Based on my experience, customers should not expect much support once the sale has been completed.

HORRIBLE CUSTOMER SERVICE! First time visit on 4-5-25…read more Spent about 30-45 minutes walking around looking at trees and shrubs. It wasn't too busy, maybe 20 customers all perusing the lot. Not once did an employee offer to help. One employee was not busy and actually walked in a circle around me then went over to help someone else thirty feet away. I then saw the same employee helping another person that just came in well after we did. Not a single employee greeted us. We were looking for specific items and had questions but were ignored. Although the inventory is quite good, we wound up going to another nursery in town and spent a few hundred dollars on shrubs and got amazing customer service. Looks like we won't be going back to Shooting Star Nursery ever again. First impressions are always lasting ones.

I've purchased two raised bed planters from this company, one last year and the other just a few…read moredays ago. Both times I've had lovely customer service people help me out and the shipments arrived very quickly. The planter I ordered Monday morning was here in two days. The product is great, exactly as advertised and arrived in perfect condition. I highly recommend this place and plan on purchasing again. Great products, reasonable pricing options, excellent customer service. This company has their act together and it shows.

I live in a beautiful neighborhood near the beach with plenty of sun. My house has a fairly…read moresizeable backyard, considering it's urban location, but always struck me as somewhat drab. I recently decided I wanted to bring it to life (and take advantage of the year-round California sunshine) by creating a garden. Small set back: I had never gardened before. I did some research and found plant beds would be easier for me than working with the ground. I contacted Naturalyards and was immediatley replied to by their in-house gardener, Braxton. Braxton helped me figure out what size and styles would fit my yard and what basic tools I would need to get started. The plants boxes were easy to assemble and surprisingly affordable. I'm now growing my own produce!

My husband told me about this new plant shop last week and I stopped in. They have a great…read moreselection of plants and the owner couldn't be nicer. She has a list for customer orders from her supplier. Of the 2 plant shops in town I can see this being my new go to!

This nursery has pretty good flower baskets; however, they aren't thickly planted so they get…read morestraggly within a month. Disappointing. They certainly do NOT compare to the flower baskets hanging in Ashland and other Southern Oregon small towns. I wish they did. They have beautiful stands to set them on -- both high and medium height. They have all the other acouterment as well including hangers, hanging stands, flower food. In addition, they have lots of other plants of all kinds. Fairly knowledgeable, fairly friendly customer service. Sometimes they can be in too much of a hurry to do something else than give good, caring service.

Their hanging baskets are awesome! Good selection of veggies n trees too. Awesome customer service,…read morethanks guys!!

Quality products fast shipping. Got 2 sizes of domes for my herb and bulb pots to keep critters out…read moreand give seedlings a chance.

I have ordered several times from Drip Depot. They have consistently shipped the order the same…read morebusiness day. When I had a question that I sent via email, I received a quick response back. I have learned a lot from their extensive YouTube videos. I am very impressed with this company and their service. I will definitely use them again in the future.

When you need something they have it. No need to search they will get it for you. Good advice when…read moreasked. Assortment of organic material inputs hard to find elsewhere. Prices are fair.

The best fertilizer spot in southern Oregon! Alex is incredibly friendly and helpful, a nice…read moreselection of organic options

They have the best Japanese Maple selection in the valley, and they have great prices. We'd been…read moregoing there for a few years to feed our Japanese Maple crave when we discovered they also do landscape. We asked Greg to give us a bid on a backyard project we'd been trying to figure out for a few years. We'd gotten a few other bids which basically recreated one or another idea we threw out, but we didn't really know what to do. Greg has vision! He was exactly what we were looking for. Someone who could look at our yard, listen to our concerns, and come up with a solution. What he came up with was perfect so much better than our ideas. It was also very reasonably priced. When it come down to doing the job, his guys were super nice, and they made sure to do the job right. Our backyard is beautiful now.

Came in for some plants and ended up leaving with nearly $500.00 worth. The plants are beautiful…read moreand the young man who helped us was beyond wonderful, unfortunately the older lady who owns or runs the place is a complete looney toon! After picking out our plants and paying the young man, he asked me to get my vehicle and drive around back to where the plants that I just purchased were, in order to load them up. I did as he asked and as I drove around the back I pull up along side the man and my plants. Suddenly this older gray haired woman comes out fist clinched screaming at me and began slamming her hands on the hood of my car over and over again then approached my passenger door and open it with my young son in there frightened by this crazy women. I asked what was the problem and she keep saying "why are you parked in my drive way?" To which I calmly replied "to load the plants I just purchased?" but she continued the sharp questioning over and over again, until I finally had enough of her insanity and I told her to shut my door and I'd gladly move it! She abruptly turn and left without another word. Needless to say that place is too beautiful to have a nut job like her at the helm. We won't be back! Sad. Perhaps she was without her meds that day, or perhaps she simply has no manners, but either way, its a shame to have a woman like that working around paying customers!