Came here with a loved one for them to get an outpatient procedure done. We pulled up to the…read morehospital's entrance and chose the valet parking option, which is $10 with validation from the department you are going to ($30 without validation). The valet attendant, Sherrill, was very pleasant in handling our valet request and wished us a safe visit. We walked in the main entrance,turned left and went up a slight ramp, to the Information desk and were greeted by a pleasant lady who provided us wristbands to go to the floor where the procedure would be done. Once we got to the department, we were checked in and given the discounted parking validation ticket to retrieve our car after our visit. We were called for the procedure within 10 minutes after the appointment time and greeted by a pleasant staff person, who led us to the procedure room. The type of care that was provided was satisfactory and made us feel "seen". The care quality was good as well during every step pre- and post- procedure. All in all, a nice pleasant experience at this hospital, if your insurance covers procedures at this hospital.

I cannot say enough good things about Mercy Hospital. From the moment I arrived, the staff were…read moreamazing--helpful, kind, and always ready with clear information. Anytime I had a question, I received an answer right away, which gave me so much peace of mind. On my first night I was in a lot of pain (1-10 was a 13 and the second night it was a 10, the team took care of it immediately. Their quick response and compassion made such a difference. They explained everything that was happening with my care in the room. The professionalism, attentiveness, and kindness of everyone I encountered truly stood out. Mercy Hospital made me feel supported and cared for every step of the way, and I'm deeply grateful for the outstanding care I am receiving.

I saw Dr. Michelson at the After Hours Care and she was wonderful. She isn't my regular Dr but she…read morewas patient and caring. She took the time to explain everything and showed me pictures online to better explain what was going on. I'm so glad that Clinical Associates has After Hours Care.

An office best avoided. Has seriously gone downhill. I saw the fabulous Christine Manko for many…read moreyears until she retired. Then I switched to Syma Rizvi. I'm giving her the benefit of the doubt and presuming she was under pressure to see a lot of patients as quickly as possible and this explains the careless treatment I consistently received. She was usually very unclear in explaining things and in too much of a hurry to answer questions, which she would sometimes refer to her assistant, who was also clueless. The whole office was horribly run. No one live ever answered the phone. You had to leave a voicemail. Calls were usually not returned the same day. It could take days to set up an appointment. After a visit, I often got a followup survey about my experience emailed to me. But when I filled it out and tried to email it back, I would get an error message about a server problem. Every single time!!! Nothing about this particular office works! Truly an awful experience! So glad to be done with them. Used to be so much better.

This doctor Scott Charles Buckner is a menace to society he ruins women and then talks to them in a…read morecondescending way he caused me to have my branches of my veins in both legs to be redone nerve damage I have permanently the new doctor said so and I have bone damage. He also cause damage to my face he allowed the nurse to inject me with silicone I know this because for 2 years my face stayed the same look like I had an upside down lip also the new doctor told me I asked him about the nerve damage he said yes I would have nerve damage and that they did the best they could I'm also going to have the scars on my leg that he made look like somebody put cigarettes out on my legs also my knees are sunk in look like prunes also I have nerve damage to the face so I had to see a plastic surgeon for that I was told facelift. Well I told Buckner what the plastic surgery said turns out the doctor was right I saw another plastic surgeon and that plastic surgeon said let's wait and see I said I've been waiting to see for 2 years finally decided to go with the second plastic surgeon starting out the gate is going to be 5,000 for the lower part of my chin I have pictures I'm going to prove it Dr Buckner is a slick oil salesman that will sell you a goat and tell you it's a donkey I've also contacted the board of Physicians well he must have knew somebody there because they closed my case and telling me that they took it seriously. I informed them there's no way because the second set of evidence is on its way from the from the vein doctor and the plastic surgeons well they kept me on hold for 15 minutes and then said to me well you can send your evidence in I said oh but my case is closed but you want me to send evidence in okay the caseworker name was Madeline, and the person that sent out the letter name was Eunice, well she must be a part of that group that Dr that Buckner, goes to Jamaica with because when they said they took it seriously and I know they were lying I contacted the governor's office and they reopened the case and sent all my records and proof to the health department especially now that we all know it was silicone injected in my face by the nurse Nicole who Alex knew had a gray suitcase with black on it and I told him that when I talked to him on the phone he claims he don't be around her as anymore well Dr Buckner asked me to trust this woman and I did three times I said no to him and he said come on so I did. Buckner injected me twice with Botox so he said it was trying to make right of it he knew what had been done to me I also have nerve damage in my face oh and let's talk about a month ago and I have proof for that clindamycin cream cuz I was taking the pills for my face I woke up in the middle of the night to leakage happening in my face it was whatever that nurse of his former nurse put in my face here are the pictures to prove it and my medical doctor saw my face and prescribe clindamycin cream. oh let's talk about the sunken leg on the left leg the medical doctor saw both of them when they look nice after he had did some work and then when he wanted to do vein work he sunk my left leg I also had to be prescribed clindamycin cream for the whatever it was that leaked out of my face my doctor saw it she's a witness and two plastic surgeon are witnesses now in the case is with the health department I hope they shut you down sir, you did not try to reach out to me nor apologize you think I'm going to go away but I got news sir I'm not going anywhere and I'm going to tell everybody exactly what you did and I'm going to go on every social platform that I can find and put all your stuff up that you did to me. And the back of my legs look like I have lymphedema and he knows my back of my legs never look like that before. He tried everything talking about lose weight do it look like this that's the leg of a obese person this man is a real shyster. Slick oil salesman him and his wife Carrie Buckner, It's All About the Money with these people folks and don't say you have not been warned and I find it awfully funny that my review and two others that he did wrong reviews disappeared but I'll be checking every day. And I'll be putting them right back up not the same man I knew for 13 years we never had an argument or disrespect towards one another now he wants to go and call women emotional. crazy. or oh let's try this one on for size maybe family history famous for that one. And when he knew medicine messed my right foot up because I show my feet veins popping out this son of a biscuit had a nerve to say old age and he's older than me. We women even the men got a kick out of that one the new doctors that's that's trying to fix me up. LOL and guess what my medical doctor knows what both of my legs look like and she saw the sunken in leg on the left leg face too she prescribed the cream so I guess she's lying also pictures are worth a thousand words

I could not recommend Dr Buckner enough. He always takes the time to explain what is going to…read morehappen at my appointment, is friendly and generally the happiest Dr I've ever been to.

This review is specifically for Dr. Tara Chadwick, my new OB/GYN. I know it's kind of weird to…read morewrite a review on this, but women know how important this is. Dr. Chadwick is awesome. She explains everything and is very easy to talk to. I'm very happy going to her now that my prior physician retired. Highly recommend if you are part of the Mercy medical system.

I would like to give Dr Ernestine Wright 5 stars but I can't . I had all the test done that she…read morerequested . I have called 4 times for my test results and she has never returned my calls . Now I need to find another PCP .

Dr. Serafi is the best. He educated me thoroughly on my fibromyalgia diagnosis, that I did not want…read moreto accept. He listens, is very patient, shares his wealth of knowledge in a way that is easily understood and I felt validated and heard. Thank you!!!

Friendly staff, knowledgeable doctors (Dr. Rehman), clean/organized areas, superb bedside manner!!read more

Their billing department is completely incompetent. They repeatedly billed BCBS with a code that…read morepaid them nothing and tried to collect from me even though every explanation of benefits or explanation of payment clearly states that the patient is not responsible for anything that the insurance company doesn't pay (other than the patient's co-pay.) BCBS and I had many phone calls with them trying to get them to submit the claim with the correct code. They continually use the wrong code and didn't get paid and kept trying to collect the money from me. Eventually, with Blue Cross Blue Shield giving them a special exception so that they could file their form even though it was past the deadline, they were able to collect some money from Blue Cross Blue Shield and I paid my co-pay. My visit was in March 2023, and they didn't get things straight with Blue Cross Blue Shield until July 2025. Here it is August 2026, and I got a notice that they sent me to a collection agency for the entire amount that they tried to bill Blue Cross Blue Shield! I again got Blue Cross Blue Shield on the phone with their billing agent, who says oh no, they pulled it back from collections after they received payment in July 2025. Yet the collection agency took 13 months to find me, since I moved out of state in April 2025. If indeed clinical associates had canceled the collection on me, the collection agency had 13 months to take me off their list yet they didn't. If you receive any bills from this practice, I suggest you look very carefully to make sure that you or your insurance company haven't already paid them.

I felt welcome, heard and treated well. I appreciate the service and time allotted for appts.read more

This is an amazing practice. Finding a Doctor that truly cares is challenging. With Dr Afrooz and…read moreDr Moreno they do care. You will get well. They know how to find out the root cause of your health issues. There is hyperbaric oxygen therapy, foot detox, nutritional Iv infusions, and frequency specific micro-current. Dr. Afrooz follows ISEA guidelines for environmental illness, and ILADS guidelines for tick borne illness, and attends regular integrative medicine conferences. A patients treatment is tailored to your needs and personalized to your medical history. If you want to get well, and get your life back then look no further. This practice is the best and you will be beyond happy that someone finally listened to you!!

My husband and I went to Be-The Change Health & Wellness Center for hyperbaric oxygen therapy and…read moremicro-electric current therapy after getting concussions in a car accident. Dr. Afrooz and Dr. Moreno are extremely caring and knowledgable. They always treated us with great care and consideration and the therapies really helped. I definitely recommend their services.

I have had both great and terrible experiences with both clinicians and office support staff. I am…read morehappy with my current PCP at Clinical Associates. However, I felt traumatized by my treatment by a previous PCP there, her medical assistant and the office staff. All seemed careless, marginally competent at best and indifferent to whether I lived or died if it required any time, attention or effort on their part. It did not appear to be anything personal. The whole experience felt totally impersonal. This was the Woodholme office, which seems horribly poorly managed with zero quality control standards. No one ever answers the phone. You have to leave a message. Maybe they call you back within 24 hours, maybe they don't. I don't think I ever got any response to any messages sent through the patient portal to my previous PCP. I once had a telehealth appointment scheduled with her, used the link the office sent me and waited about 45 minutes without her showing up. Tried calling the office. No one answered, as usual. No one responded to my voicemail. She finally called me several hours later and claimed the staff had some problem processing my insurance. God forbid they treat me without making sure the insurance claim went through. Nevermind that my insurance hadn't changed since my previous visit and no one else has ever mentioned having this problem. I was very confused, frustrated and disappointed by the process and the lack of respect it displayed for me as a patient, especially since no one called to let me know what was going on or to check whether I could be available later. I got a perfunctory apology and the sense that my PCP did not think this was any big deal. Just one bad experience among several over a couple of years before I fired her. Should have done it sooner. Until recently, I also had a specialist at the Woodholme office, but she left the practice and wasn't allowed to tell her patients where she was going. She referred me to a colleague, which would have been fine EXCEPT when I tried in March to make a follow-up appointment, no one was available until November! Unacceptable when I'm trying to manage a serious medical condition, had just recently been put on a new medication, and had some concerns I felt needed monitoring. Fortunately, I was able to get an appointment with a few weeks with a specialist at a different practice. I used to have a fantastic PCP and eye doctor with Clinical Associates, but both retired several years ago. Since then, things seem to have gone extremely downhill. I am giving them two stars only because I like my current PCP so much. She is in the Reisterstown office, where a real person answers the phone most of the time, voicemail messages are returned the same day and my messages through the patient portal are promptly addressed. Based on my experience, I would give the Reisterstown office four stars (have had some isolated issues with one very unprofessional staff person there or else it would be five stars) and the Woodholme office zero stars.

Dr. Loeb is wonderful. She's a great listener, and I can't stress enough how important that is in a…read morepractitioner. She's empathetic, encouraging and has a killer sense of humor. Not to mention how great her care is!