The people at the front desk and the technicians have been nothing but great. We've been here twice…read morefor fractures and appreciate them going the extra mile to get referrals worked out.

Front desk. Not customer friendly at all. WOW. Not a bit of concern for waiting family members…read more Just "go sit down, (s/he) will be out soon,"

I just wanted to give a shout out for Tiffany at the front desk of Radiology Associates in Owings…read moreMills. I was seen recently for additional tests after a mammogram and I was really worried that they would find something on my screening. After driving an hour to get there around 9 am, I was told that a machine was down and it was going to be a longer wait than anticipated. Tiffany was so professional and kind, giving me updates on the time, and I was able to sit outside in the courtyard while waiting. I was very appreciative of her kindness, especially as I was so worried about the tests I was to undergo. Thank you Tiffany!

Nobody, I mean nobody, wants to get an MRI. To be honest, I was not sure if I would be successful…read more The reception staff were very welcoming. The in-processing was simple and straightforward. The waiting area was very clean and spacious for distancing. After a few minutes in the waiting room, Sae escorted me to the changing room. I put on what he asked and locked my belongings in my assigned locker. Let's pause to talk about Sae. May God bless him. Sae escorts me to the imaging area. I saw that tomb of a machine and my anxiety tapped me on the shoulder. I gave Sae every reason why this was impossible. The first was that I didn't believe I would fit. I asked where the plus size section was. Sae just smiled and reassured me that I would fit and that I would be okay. He told me to take it in slow steps. He had me lay on the table to get acclimated. He handed me a cord with a button for emergencies. He said at anytime I feel that I am panicking to hit the button and I would be pulled out the machine. He then gave me a pair of headphones. He asked what music would give me peace, I asked for Chandler Moore. He then moved me in the machine slowly and then stopped at certain points to check in. He didn't continue pushing me forward until I gave the word. Once I was all the way in, I told him I didn't know about this. Sae told me to look up and back. There I could see the wall of the room. That was so helpful; it was awesome knowing that although I was really far in I was also very close out if needed. Sae had them start the music and I laid there in peace for 20 minutes. I am so grateful for the peace of God and the patience of Sae. He definitely deserves a raise. I was in and out within 35 minutes which was so nice. God forbid that I need another MRI, but should I do, I'm coming right back here. Side Note: The machine is a mega magnet. If you have hair pins, it would behoove you to take them out before entering. Trust. Me. On. This.

The place appears to be new - there needs to be attention drawn towards the following ;…read more Training and Development Bedside manner Risk management advice - you should have pre printed instructions for each test /scan it will alleviate mixed signals and incorrect instructions to patients which can then jeopardize accuracy in diagnostics- critical and key area of concern in your business. Front desk young lady is sweet and super accommodating.

I was called back for a second Mammogram and the lady that scheduled me did not tell me I needed a…read morereferral. I work in Glenelg so I left there drove all the way home to Taneytown to shower then drive all the way back to Westminster to be denied. The nice lady there was very apologetic! She said the staff that scheduled me was supposed to tell me I needed a referral! Lots of gas and time wasted! Also, the lady that scheduled me was supposed to schedule me for a sonogram but did not. ugh

I had a great experience here with all staff from front desk starting with Lynnette she was so…read moresweet and kind. That's what we need when going through a hard time. Sharon the Nurse was great. She took me back a to have a Stereotactic breast biopsy. Then I met Lisa the nurse and Dr. Ozgun. They both explained the procedure to me and said I wouldn't feel anything more than a little sting! My anxiety was extremely high but during the procedure Dr. Ozgun explained what he was doing while Nurse Lisa rubbed my back and held my hand. Amazing, that I hardly felt anything! even barely felt the sting to numb me. This was a great experience! Thank u for being so great, kind and supportive. Then I get a call today from Dr. Reaven to let me know the biopsy was benign. Thank God! Dr. Reaven so so kind I wanted to jump through the phone and hug him. I can't say thank u enough for ur kindness and professionalism. A great experience! Karen Simons

Dr. Windsor knows his stuff. He listens and designs approaches that work - the treatments helped…read morestop itching that no other treatments short of numbing it with ice had touched, and that neither my GP nor a dermatologist could fix. I wasn't sure it would work but I figured it was worth a try, and I'm so glad I did. And it's covered by my insurance! I am able to get in quickly for appointments and felt very safe with air cleaning / covid safety protocols still in place - he actually already had an exceptional setup due to working with cancer patients and others who can't afford to catch even minor illnesses. The office is convenient, right outside old Ellicott City, with easy parking, and the office is just him, so you get professional, personal service unlike at high-volume places where you sometimes feel like you're just a number. Really glad I gave his practice a try!

Dr. Windsor is an absolute gem. It is so rare to find a health care provider who deeply cares about…read moreyour wellbeing and who finds pure JOY in your healing. Every time I go in for treatment I leave more relaxed and grateful for life. I not only receive high quality Acupuncture when I visit, but I get a listening ear and even guided meditation. He looks at the whole picture of your health and wellness and wants to get to the root cause so that you can live your best life. It's his ultimate goal that you HEAL and no longer need him. Tell me where else you can get this kind of a rare experience; I'll wait. I seriously feel like I hit the jackpot with Maryland Holistics!

Five Stars Ain't Enough! There's a lot to say about an…read moreestablishment that is running 60 minutes behind upon timely arrival and STILL manages to knock my socks off w some of the best treatment ever received! The waiting room, work counter and back area was clear of clutter and nicely decorated. The lobby had a nice temperature and was customer friendly w the decor and TV entertainment. I took my youngest there per recommendation from pediatric neurologist and they treated my little prince like royalty. We were immediately greeted by Zakiea as soon as we entered. She was very professional, friendly and made this nervous process comfortable. Our wait ended up being shorter than an hour. We were taken back and greeted by Laurie (Radiology Technician). She did a fantastic job explaining the upcoming procedures to my son and I. It was honestly overwhelming for me but she made this experience much smoother for all. The contrast and non contrast MRI took at least a 1/2 hour and I could hear Laurie coaching my son through it all. She was so professional, child friendly, knowledgeable about her craft and very apologetic about the wait. Before I knew it, the procedure was completed and my son left out without worry. With the exceptional customer service received by Zakiea and Laurie, I would have waited 3 hours for the fantastic thorough and skilled services provided! I definitely recommend this location to everyone in need of any radiology service!

I had an appointment on 8/5 for 1pm. I got there 12 13 and checked in. They placed my paper work…read morein the bin marked US. I was there was an ultra sound. It was 1 15 and asked the clerk about my appointment. She asked me if they called me. I said no. She said she would check on it. I waited. 1 45 and still no answer. I asked again and she came back to me and said I should be next. 2 pm and still waiting she came back with some lame excuse which I did understand. So I called customer service and complained at 2 15 and they told a supervisor will come out. 2 45 and still no supervisor and called again and they assured me that one would be out. 3pm someone came out and took the the paperwork out the vin for US. They told me they overbooked

Currently going through an insurance nightmare due to AllCare's refusal to correct their medical…read morecoding on my claim. We visited here a few months ago after getting confirmation from my insurance company that they will cover the full cost since this place was listed as a URGENT CARE CENTER. However, when I was billed for the full amount ($300+), they said my insurance rejected the claim because AllCare is no longer an urgent care center, but a primary care center. The AllCare representative I spoke to also spewed some nonsense about them being an "immediate care." Apparently, "immediate care" is different from "urgent care" when it comes to medical coding. WHAT?! Attached are screen shots I took TODAY, 8/13/25, that lists them as an URGENT CARE.

Nicely put, this office is full of incompetence. I scheduled an appointment a few days in advance…read more Only to be told they cannot do bloodwork. Surely would've been nice to know as I revolved my schedule around this.

Dr. Suchin and his staff are amaaaazing. I can't say enough nice things about Dr. Suchin. I had 3…read moreprocedures done at his facility and he has always been patient, professional, and thorough. He even offered to give me his personal cell number if I had any problems! I refused of course, but it says a lot to me when a physician gives you their personal phone number. In this day and time of impersonal doctors that run their clinics like a factory line, it is the opposite with his clinic. His intake nurse Candy was the nicest person. She answered all of my questions, and was patient. His staff always provides a warm blanket for you while you are waiting. Noone is snappy or has a bad attitude. They also follow up with you to see how you're doing after your procedures. I know it's probably protocol, but still I think that's nice that they do that. They are quick to respond if you leave a message for a return call. His front receptionist assisted me with a note for work specified the way I needed it. I really appreciated that! Dr. Suchin is the only doctor in this clinic, so wait times can be long, depending on what's going on that day. He is also extremely busy, which may push appointments out months. But even with that being said, he never rushes you or is rude.