I am adding my review from my experience with this company in 2017. I am the original person who…read moreadded this business on Yelp and my initial review was somehow removed...but future customers need to know what actually occurred and my personal experience with Shane & Alex. PROJECT LEFT UNFINISHED & TIME WASTED! A complaint has been filed against DJO Home with the Better Business Bureau. We had someone come out to our come in July, twice, to do an estimate for a fence staining project. They sent us the contract and we sent them 50% deposit. They started the project in September and two days later everything went downhill from there. The same guy who took the estimate, Shane, was working on the fence staining. He called me two days into the project to let me know that most of the front of the fence was completed, however, he requested more money to complete the inside of the fence since he underestimated the project cost. The day after this conversation, he called in "sick" with food poisoning. My conversations (via phone, text, and thumbtack messaging) for the next five business days were with the office coordinator, Rochelle. She told me she spoke with the owner, Alex, and the estimate was not going to be the customer's fault. She said they would take care of finishing the project and honoring the contract. The communication and professionalism was at its worst, as I constantly had to be the first to message and call to see when the staining would be completed. My last straw was when I came home from work to find two ladies and a little girl trying to finish the remaining front of the fence (staining it by hand), and they did a terrible job. That same afternoon, I finally spoke with Alex and all he wanted was more money to finish the project. The owner should have initially reviewed the contract to make sure it was accurate, should have called the customer to follow up on how the project was coming along, should have sent someone else to finish the project if a worker was out sick for a week, and should have definitely honored the contract and took accountability for his employee's mistake. Even the work that was completed on our fence was not done as promised as there was only one coat of stain done on the outside, inconsistencies (some stained by hand/brush and some stained by the machine), and there was plenty of trash left in our yard and around our fence that we had to pick up. This new fence, which also cost us thousands to put up, is now unfinished and destroyed with the job they did. We have to pay someone else to fix the inaccuracies on top of finishing the job. I would not recommend hiring this company due to their inaccurate estimates, lack of professionalism, the inability to take accountability, lack of trust, and lack of overall respect for the customer. There is nothing "family like" about this small "family business."

The two ladies cleaned my house were fantastic! I'm a very particular, detail-oriented person, and…read moretheir work exceeded my expectations. I will continue using their service. The customer service is also great! Olivia

Diana and her team (husband and son) are tops in my book! Unbelievable cleaning results with many…read moreordinary household products. The muscle power they put into their work makes a huge difference. They are very kind and solicitous of feedback. Very reliable and trustworthy. I am so grateful for their help! julia

I have used American Maids of NC for my home cleaning needs over 4 years. They are incredibly…read moreprofessional, reliable and trustworthy. They do impeccable work and are very conscientious. They abide by very high standards and industry regulations. They are also very responsive and customer-service oriented. I wouldn't trust my home to anyone else!

We've been using this cleaning service for over 3 years, and they've been consistently reliable,…read morethorough, and a joy to work with. They're incredibly friendly and always go the extra mile with thoughtful touches that make our home feel refreshed and cared for. One of the things we appreciate most is how great they are with our dogs--they're calm, kind, and our pets are always at ease around them. Coming home after a cleaning day truly makes my day every time! If you're looking for a hardworking, dependable, and genuinely caring cleaning team, this is the right choice. I have recommended to several of my co-workers who also have had great experiences.

I am so happy I used this business! Just had my first cleaning by claudia at OC cleaning & have…read morealready scheduled her to come for the rest of the year! She showed up on time & worked her butt off for 6 solid hours. Now my house is so clean & smells great! I initially hired her because it was the best price for the job. But found out that it is also the best quality work! Not only are the prices very fair (even a little low for the quality of work provided) , but she is so nice & trustworthy. I'm sure eventually she will have to hire employees, but for now it is impressive & nice that she does everything herself instead of having a team of people. I HIGHLY RECOMMEND THIS BUSINESS!

I have been using Minit Maids cleaning services for several years. Their team is reliable, friendly…read moreand always do a great job. I love that they try and send the same ladies each cleaning (shout out to Panacia and Courtney!) so our pets have gotten to know them well. I also appreciate that they call the day before with the anticipated arrival window. I would happily recommend Minit Maids to anyone in the area!

Highly recommend. We've used Minit Maids for years starting first with a small apartment then a 4…read morestory townhome and now a ranch. We appreciate the consistency, reliability, and friendly family customer support; they are always ready to meet our changing needs. 5 stars for above and beyond service, great value, and dependable quality.

The best cleaning service I have had! Roxie did a deep clean of my house yesterday. Before starting…read moreshe asked me what areas/services I wanted done in particular so that she could focus on them. After each floor she had me take a look to make sure she didn't miss anything I wanted done. She did an incredible job in all areas of the house spending 6+ hours here. She was easy to communicate with, responding quickly and clearly. Her prices are very reasonable and competitive in the current Charlotte market. I will definitely be using her again!

Punctual, great communication, excellent work. Very reasonably priced. I recommend for deep…read morecleaning and regular cleanings.

Did a great job helping clean my overwhelming pile of dirty dishes. It had been a while since I…read morecould muster the mental strength to tackle them so I looked for help. She came same day and got them all cleaned and straightened up. She also didn't judge me, was extremely nice, and wiped down the counter tops when she was done. Definitely worth the money and I'll recommend her to anyone who asks.

Very friendly, reasonably priced, and flexible. They arrived a few minutes early and the place is…read moreclean! Worked with me on using my plant based cleaning supplies which worked out very well. I'd recommend!

I was very impressed with the customer service and quality of Maidright! They came out quickly when…read moremy client had a house for sale and the floors were found to be slippery. Matt the owner called once the job was completed and even took care of a couple other areas. This is true customer service and I am happy to recommend this company!

Do not use this business if you want anything done correctly/timely! We booked a pre move in deep…read morehouse cleaning. Booked it 1+ month in advance, sent pictures, and even told them on multiple occasions "we don't care how long it takes or how much it costs, please deep clean it". They showed up on time that day, and we got a call 2 hours later they were done. We thought "that was quick". Upon arrival. The ENTIRE downstairs of my house was not cleaned. The upstairs was cleaned beautiful. Kitchen wasn't done, downstairs bathroom wasn't done, and I should mention the extra we paid for appliances wasn't touched. So we call and get told they can come back to clean it, great let's try again. We can't unpack our stuff in the new house we bought because we are waiting on it to be cleaned. We get told noon Monday, 1pm rolls around and no show. Finally at 1:30 I call, and get told they're on their way. It's now 2:30 and no show, now I work night shift so that's like asking someone to be awake at midnight then not show up. 3pm comes and they finally show up and tell me "sorry they got lost"- I life in a neighborhood and it's 2022 with a GPS, as well as a place they've already been to! But now I have to leave at 5pm for work and don't want my house unattended due to the history of this business. I call the owner who is "out of town" and speak to his assistance and was treated with attitude and doesn't understand why showing up 3 hours late is a big deal if it's a "makeup service" as she calls it. Stay away from this business!!!! The worst experience while trying to move into a house!

We have used Bravo Cleaning Services three times now, each several months apart with their deep…read moreclean service. Their team is professional, thorough, and quick to both schedule and complete a clean. We have worked with Jenny, Gris, and Izzy and all three have been fabulous and so kind. Pricing is very reasonable and I appreciate that they are transparent!