Doctor in this practice that I see is very thorough and I'm happy with this part of the services…read more The optical part is something else and this is where I'm basing my survey on. My insurance covers $300.00. They instructed me to a wall with about 10 frames that were cheap looking and cost about $20.00 so they're trying to tell me I have to pay $280.00 for single vision lenses that are just for reading. When I asked again, I was told yes, this is what they covered. Would not break down the lenses and frames separately. I called a few optical stores and the going prices for regular single vision polycarbonate lenses are between $60.00 to $120.00 dollars so are they trying to charge $180.00 dollars for frames that look like mediicaid frames. Do not buy glasses from this place and shop around as they are trying to rip off customers. I understand making a profit but cheap looking frames for almost $200.00, I don't think so. Reading glasses in pharmacy look better than these frames.

I never ever leave reviews but Doctor Trentacosta deserves it. He is literally the best doctor I've…read moreever had the pleasure of interacting with. I got lasek surgery with him, I now see perfect after a lifetime of not being able to see at all without glasses. I am so so happy I trusted him to do this because now I can see and I don't have words to describe this feeling. I highly recommend him for absolutely anything vision related, he is the absolute best! Also I love the office staff, I never have to wait and they are all really nice.

Why would you if should be open, are closed, with no previous warning and why would you wont leave…read morea message stating that you will be closed on certain days that are supposed to be open??? It happened to my 84 year old mom that I took 2 saturday ago and you were closed with no warning, note on the door or anything? Today, friday after thanksgiving, no answer after multiple phone calls from my mom and myself. Something tells me that you guys did it again... is it too hard to notify customers and/or at least leave a message when you call that you will be closed? That saturday, like today, it says open in the website but again , Im sure you did it again. Shame on you. Needless to say that my mom need her glasses...

They were very attentive, they checked me in right away. Dr Briceno answered all of my questions…read moreand gave me the prescription I needed right away. I'm so happy they are closed to my place. 10/10 recommended.

Dr. Castellanos is a a great eye doctor. The staff has good customer service as well.read more

If getting an eye exam feels like the Ludovico Experiment is being done to you, it's best to go an…read moreoptometrist who has a large percentage of pediatric patients! I found Dr. Castellano through my insurance company's website for convenient location to me in Miami Lakes, and was able to set up a Saturday appointment. (Actually 2, since I couldn't get do the dilation on my first visit..) Both times, her and her staff were pleasant including breaking my appointment into two visits. Dr. Castellano is knowledgeable, taking the time to go over the procedure and why the (torturous to yours truly) different drops and gyrations to my eye are necessary. Her staff was also helpful in picking out glasses, including the option to combine a different lens and frame combination. As mentioned, a lot of her patients are of the pint-sized variety, which gives her a great attitude in examining a "30-plus year old" not fond of stuff near his eye..great chairside manner! The office itself is decorated white and minimalist and the equipment seems well maintained. There's parking under the first floor, as well as nearby street parking. I can see clearly now, the drops are gone!

Quiero actualizar mi experiencia con esta clínica porque realmente supieron responder de la mejor…read moremanera. Después de haber tenido un inconveniente con mi cita anterior, Elianna se puso en contacto conmigo personalmente, se disculpó sinceramente y me ofreció una solución inmediata. Regresé a la clínica y no solo me realizaron el examen completamente gratis, sino que también me reemplazaron los lentes que estaban dañados, me ofrecieron un descuento y además me regalaron un par de muy buena calidad. Esta vez la atención fue excelente y me hicieron sentir valorada como cliente. Definitivamente demuestra que les importa el servicio y la satisfacción de las personas. Gracias especialmente a Elianna por su atención y por cambiar mi experiencia de forma tan positiva.

About The Store Located At 18506 NW 67th Ave, Hialeah, FL 33015 USA. Horrible Service; After 3…read moreYears Being A Customer; I Will Never Return; They Gave Me The Scratched Eyeglasses Box; An Employee (About 80 Years Old And With A Bad Temper) Tells Me, They're Out Of Nike Boxes, Do You Want Another Brand? I Told Her, No, I Bought Nike; She Answered Grotesquely...That Has Nothing To Do With What I Asked Her. They Don't Even Give You Wipes To Clean Your Eyeglasses Anymore; High Prices, Little Variety, And Third World Service; Don't Go To That Horrible Place.

Wow what a great eye doctor. He spent extra time with me to explain in detail my condition…read more Extremely knowledgeable and great personality. I would use him as my primary care physician if I could :) Thank You Jose!

Never again. After a year, my eyesight got worse due to the mistakes of the disrespectful,…read moreunprofessional staff. My prescription glasses and sunglasses were different, throwing out my sight. The one at the front desk is very unprofessional and disrespectful. Never again will I or a family member step foot in this place. I gave it a 1 star because there was not a minus star.

No good service and they make you buy stuff and if you go there with your medical service there's…read morePeres of glasses that are super ugly

I, as also a doctor, appreciate how my staff handle my clients/patients, so I feel obliged to leave…read morea review. On Friday last week, January 26, 2018 I called and left a message to make an appointment as soon as possible. It is Monday, January 29 and I have not received a response. I telephoned again and was finally able to speak to someone to make an appointment, and after they asked for my insurance information they put me on hold for exactly 11 minutes and 24 seconds. I only know this because I called while at the gym and that is what the timer on my phone stated. Again, as a doctor I would not want my staff to have anyone on hold for that long. Even though I was referred to this ophthalmologist by my mother and sister, after my call experiences I will choose someone else.