I sold my condo in chesapeake and needed a move out cleaning done in 3 days. Bust a grime cleaning…read moresaved the day! The communication was great, she provided before and after pictures, her pricing was great and she took her time and made my condo sparkle. Will definitely be using her again and would recommend to anyone looking for a cleaner. 10/10 recommend!!!

Ms. Takara was great. Needed a move out clean on a specific day, while we were still packing. She…read moreshowed up exactly on time and she did an excellent job. Would 100% use and recommend her services again.

If I could rate this company a zero, I would. Unfortunately, I was double booked! I had to reach…read moreout to figure out if in fact will my services will be fulfilled. Being it was an inconvenience, I chose to have a refund. The refund never came back to my account and she stopped responding! I will be taking the necessary measures to have my money refunded!

Thank you Aida for your impeccable attention to detail. I am completely happy with the level of…read morehigh quality cleaning products you used. Amazing cleaning company!!

La'Shara was very pleasant when I first called to schedule our move-out cleaning. Her price point…read moreis very affordable comparatively to other cleaners in the area. She was very responsive to text and email and was extremely flexible when we needed to change our cleaning date at the last minute. She sent us photos of our house after she cleaned without even being asked to (due to us having moved prior to the date of cleaning). Our family friend who locked the house up for us commented that the house looked "fabulous" and "brand new". We're very pleased with her business and would hire her again!

Turekia is the best so far in quality, value, communication, timeliness and professionalism! We…read morehave tried other cleaners in the area and they aren't as thorough and do less for what they charge. Every time she has come, she has gone above and beyond what we've asked and is so thoughtful! I'm 9 mos postpartum and part of my needs for help is that I can't stop shedding excessive amounts of hair. Not only has she kept our floors looking good, but she even went as far as to provide me with solutions for my hair loss - I can't praise this company enough! You won't be disappointed. We will continue to support this woman-owned, minority-owned business and always look forward to her visits!

The cleaning is over-priced and "fine" at best. I used them twice because I initially liked the…read moreowner, Stephanie. What I realized later is that she's unprofessional and unresponsive. I should have known better when at first meeting she spilled her whole life story including how she's a woman of faith and following God's calling and some guy she was dating. I had my apprehensions at her seemingly immature disposition but thought I'd try her out. I was mildly satisfied with the first cleaning and the 2nd cleaning was to reclean areas that were unsatisfactory. I figured I'd try a third cleaning to be fair and that's when the walking contradiction was shown. Text was apologetic for not being responsive after 48hrs but what truly showed the contradiction was not showing up at all and not calling or texting. For someone who professes faith and God, this unprofessional behavior seemed out of place. So, I reached out by calling and texting and neither were met with a response. I would not recommend this company to anyone I know. The behavior and price are not in line. Higher price did not equate to service or professionalism. Run and find more reliable, professional, and courteous service. You'll be glad you did! Update regarding owner's response: so your new system renders your business and cell phone useless too? I called, texted, texted, call again when I was trying to schedule an appointment and received confirmation from you of availability before I scheduled on your site. So am supposed to believe that you can't respond when I'm trying to use your business but suddenly you have an epiphany and you will respond when I'm using another company? Yeah ok. The new system is a convenient excuse when you're unreliable, but was is true is that your new system did not impact your ability to receive calls and texts. You were all too happy to reach out after I wrote this review. Good luck, Stephanie. This is the opposite of what I teach my students about valuing customers and hope you do better going forward.

So this past Monday I had this company to provide move out cleaning services for our house that we…read morerent out. Contrary to what I have read on yelp, I've found Stephanie and her staff to be highly professional and did an exemplary job with close attention to detail. I'm more particular than most regarding cleaning and asked that particular attention be paid to the garage and small plumbing spaces. They accommodated my request and I was very please with the outcome. Stephanie was also very helpful regarding referrals for other work that I needed completed within a a 24hr period. Because of her assistance I was able to get quality work completed for a reasonable price. I also found this company's prices to be comparable to three other company's estimates. If you believe their prices are higher than what's customary, I would encourage you to talk to her... I found her to be a reasonable person. The only issue that I found related to the response time which I would really encourage them to improve, but overall I am more than happy with their service and staffing.

So I was referred to Cleaning Gurus by a very good friend and was super excited to work with them…read more The scheduling person was very responsive and timely. I had scheduled a deep clean, which is a 4 hour cleaning and was going to be $150 and intended to use them on a monthly bases. The day came and one cleaning professional showed up on time, at noon, and immediately went to work. They don't really talk to you about what you are looking for or what you want them to focus on. The first cleaning professional was very focused and getting stuff done. The second professional didn't show up until a little over 30 min later and she seemed very distracted by her phone. It was 2:30 and they were gone, the floors were wet but I didn't get to see what they mopped with or how. I was very confused because they definitely werent here for 4 hours and our house definitely wasn't deep cleaned. We started to look around and noticed if there is something under a couch or table or behind something they didn't pick it up. The cleaning professional in the kitchen, she was the distracted one, took all the stuff on my island and moved/piled it on a small side counter. Not organized in any sort of manner. I was going to let all that pass but then I noticed my sons knees, he's a crawler, had become a dirty brown color. I became very concerned because he crawls everywhere and I didn't want him getting sick if they floors were gross. It took numerous swifter pads to clean my floors and I don't have a very big home at all. I contacted them and let them know everything and they asked if I wanted them to send out a manager the next day to clean but I had already cleaned everything myself. You would think with the package confusion and less than satisfactory services they would offer a discount but non was given and they didn't honor their military discount either. I paid for the 2 hour service, a $90 service, but had to reclean my floors, pick up stuff from under stuff, and they didn't even touch my laundry room.

I will always use clean up gurus moving forward. I reached out with a last minute issue and Tara,…read morethe owner reached out promptly with solutions. Josh and his partner were fabulous and accommodating to us still moving out while they got started! Yes, a nightmare sorta day ended with the clean up gurus, leaving my husband and I with the ah-ha moment and deep sigh of relief that we were craving. The crew even followed up the next day as lighting was poor and they wanted to ensure the windows were done to their satisfaction... talk about awesome! Every room and bathroom, nook and cranny was taken care of and I could not be any more pleased. Thank you clean up gurus!

Great customer service, not in the business for the money for sure...I felt appreciated and cared…read morefor, highly recommended

We had a leak in our bathroom in the wall behind the vanity. Another company quoted us a price of…read morealmost $700 to repair the leak without repairing the wall they would have to take out and other companies said it would be several days before they could come out for the estimate. Ashlee at Home Care replied to my quote request quickly and maintained prompt and proactive contact throughout the process. She came out the next day with her plumber for the estimate, which was charged by the hour and much cheaper than I was expecting, and scheduled the service for two days later. The job was more involved than he initially thought and took longer than planned, but Moises kept us informed of what he was doing during the repair and cleaned up afterwards. Ashlee was a dream to work with and we look forward to using her company again.

I recently hired Andrew to clean my rental property for a tenant move- in. Typically, I get 3…read morequotes before I hire any contractor. Andrew was very professional and patient when answering my questions regarding his services. He even offered to schedule a carpet cleaner to come out. That was one less call I had to make and schedule. After calling around, I decided to go with Andrew not only because of the competitive price but because of his professionalism and level of customer service. I was hesitant because he charged an hourly rate compared to others that charged a flat fee. Well, he cleaned the HELL out of my property in 6 hours which was still over a hundred dollars cheaper than other companies. He also offers military rates which I appreciate as a military family. Andrew is an honest and fair businessman. He's also reliable, attentive to your cleaning needs, and great to work with. I emphatically recommend his services and will continue to patron his company. I know my tenant is going to LOVE her new home, and I'm sure you'll be impressed by his work ethic, too. I know I told you a million times already, but thanks again, Andrew!

We had Andrew clean our home for the first time today and we are so impressed with his work! He is…read morevery detail oriented and left our house so clean I found myself cleaning meticulously after dinner because I just want to keep it this nice forever. He did an excellent job for us at a very fair price and we look forward to having him out every month. Thanks Andrew for your hard work and we look forward to seeing you next time.