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    Infinity Edges

    5.0 (1 review)
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    7 months ago

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    Kay Jewelers

    Kay Jewelers

    (2 reviews)

    $$$

    My wife loves Kay Jewelers. As a result, almost all of our jewelery purchases are done at Kays. It…read moremakes her happy, which is fine with me. That being said, I know very little about jewelry. I assume that no matter what I purchase I will end up paying too much. However, like other things in life, I look at value more than price. If I am getting a piece that makes my wife happy and doesn't put me in the poor house, I am fine with that. My wife has wanted a special custom diamond ring wrap for her engagement ring for years. She has hinted about it, she sent me links to it, she started saving for it, etc. She knew what she wanted. Kay had a big sale in November and I wanted to buy it for her for Christmas but I didn't want to open a line of credit because she would see the statements in the mail, which would ruin the surprise. Kays refused to send the statements to another address. So, I had to pay cash instead (which only leaves a small paper trail). Problem is, the sale only applied to in-stock merchandise and the ring I needed had to be ordered from another store. But, they couldn't order it unless I paid 100% upfront for it. However, manager Chelsea was super nice and we figured out an arrangement that worked for both of us. My wife loves the ring and I am happy with the price I paid. Whenever we go in they are friendly, they have a quick turnaround time for custom modifications, and their many branches allow us to have our jewelry serviced at other places without hassle.

    Buyer beware. They overcharge and have policies that only benefit them the seller and can be…read moremanipulated for their benefit. I was a long time dedicated customer and will no longer shop there. Staff is rude and inconsiderate the company as a whole has no customer service that helps the customer. Never go in the store and think you had an inspection and they documented they did not....get your paperwork as back up to protect yourself. Otherwise, you will pay for it.

    Glennpeter Jewelers

    Glennpeter Jewelers

    (1 review)

    I took my fiancees $5500 ring to Glennpeter Jewelers in Clifton Park to get resized last January…read more When it was returned, we found a couple of dinks but my fiancee was certain that she had banged it and caused the dinks herself. For our anniversary, I took her to the original jeweler to get the ring cleaned and re-engraved as they had clipped the band when they sized the ring. The original jeweler was mortified when he saw its condition. There were 3 broken diamonds in the band, and under a jeweler's lens you could clearly see that the dinks were tool marks. They begged me to leave the ring with them to get fixed, and offered a letter clearly stating that it was when the ring was re-sized the damage was caused. They even went so far as to say what tool had caused the damage, and how it was improperly used. When I called Glennpeter, the manager was new and could not help us. We instead called the GM, Mike Brown, at the Albany store, and the first words out of his mouth was calling us liars. He then proceeded to get into a screaming match with my pissed off fiancee, and hung up the phone. I would not recommend getting anything from or allowing anyone at any Glennpeter Jewelery outlets to touch your precious metals.

    From the owner: The world's finest diamonds are exclusively offered at Glennpeter Jewelers. Come visit us at one of…read moreour (3) convenient locations in Albany and Clifton Park, NY! At Glennpeter Our mission is to be the most trusted fine jeweler in the Capital District, where everyone shops to get engaged and mark other precious moments in their lives. We will be defined by exceptional personal service and an extraordinary guest experience while delivering both nationally recognized and exclusive brands at competitive prices. We aim to serve and enhance our community through partnerships with local organizations and charities, our employees, and our clients. Please visit our website to view our collections and to book an appointment. We look forward to seeing you soon.

    Infinity Edges - engraving - Updated May 2026

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