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Sawyer's Screen Printing & EmBroidery

5.0 (1 review)
Closed • 9:00 am - 5:30 pm

Services - Sawyer's Screen Printing & EmBroidery

Clothing printing

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7 years ago

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Wicked Smart LLC

Wicked Smart LLC

(6 reviews)

$$

I honestly can't say how amazing this company is. The order process was extremely simplistic and…read moresmooth. The design team was exceptionally easy to work with, and communication from them was super fast, especially with the minor adjustments we had with the design. Completion time was way ahead of schedule, and I got my shirts over a week early. The price was perfect for each shirt.

What ever happened to customer service??? My daughter is on a travel sports team and we ordered…read moreapparel through the sports organization. We spent over $300 on apparel and one item was on back order. We have been calling and calling asking when it might come in as it was a travel bag that holds all of her sports equipment. She is the ONLY kid on the team that did not get this bag. We decided late to add her name to the bag and were told it was an extra $5... cool, we will pay this additional fee once the bag comes in. We received an invoice for $5 from Wicked Smart .. however I was waiting to pay the bill until we got confirmation that bag was actually in their facility. I called today and they told me it was in but I needed to pay the $6.48 invoice. I then said "you mean $5 invoice that I received on 2/4/22?" Their response was "someone quoted you wrong price and it's actually $6" I then advised them that I received an invoice for $5 and why is it more? "That is the price, $6" I know it's only a $1 but I don't understand how they can just decide to re-invoice me because some that works for them screwed up. I own a small business and I would NEVER do this to my customer, especially if it meant keeping the customer happy and coming back. I would just waive the $1 difference. The guy on the phone was very dismissive and basically told me "it is what it is, we won't start working on it until you pay the invoice" On top of all of that, they won't even let me pick up the bag, I have to depend on the coach taking time to go get it... I will NEVER do business with these people again.

Sawyer's Screen Printing & EmBroidery - screen_printing_tshirt_printing - Updated July 2026

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