I had an urgent A/C breakdown on a Saturday morning (during a heatwave of course), and called this…read morecompany for help based on good Yelp reviews. Someone did respond within 1.5 hours to say the earliest a tech could come out to assess was 3 days later. I messaged back asking if they had weekend call outs as I had Airbnb guests staying in my home. NO RESPONSE. I messaged requesting to schedule the app't. in 3 days. NO RESPONSE. They may be good once they schedule and show up, but I'll never know nor will I try them again.

I can't speak for anyone else but I personally wonder about those services that have no negative…read morecomments. Don't get me wrong, that didn't stop me from calling Phil Carpenters A/C & Heating and I am SO glad I did! Folks, these reviews right here, are legit! Our furnace wasn't working correctly and our gas fireplace chose just that time to start acting up as well, so I did what one does when you don't know who to call; I came to Yelp. We reviewed multiple companies and decided, based off of the reviews, to call Phil Carpenters. I spoke with Brandon when I called to see if they service my area (far Eastern Shasta County, WELL outside of Redding). He was very friendly, helpful, he asked a lot of good questions about the problems we were having, confirmed that they do service my area and scheduled me promptly for service. He told me who to expect and what time to expect them. Guys, this is not Dish or Direct that give a 6 hour window of when their tech MAY arrive. Brandon told me that Andrew would be here at 8am (which I really doubted because of where we live), and a few minutes before 8, Andrew arrived! He was on time (early), knowledgeable, skilled, polite, explained the problems we had been having, and fixed EVERYTHING! If that was not enough the service fee was incredibly reasonable! Thank you so much Andrew & Brandon! You saved the day!! I cannot recommend this company enough! Give them a call. You won't regret it!

These folks are awesome. After getting 5 estimates, ranging from $48,000 to $51,000, yes thousand,…read morethey told us they could clean our ducts instead of replacing them, our HVAC unit was fine, and we simply needed a dehumidifying system. Under $8,000.00. And the work was done in 2 days after they got the unit, which took a week. Thank you for your honesty and professionalism.

From start to finish fantastic service. Casey snd Carly were both very attentive and clear with…read moretheir communication. On site Justin, Tony and Joe worked proficiently and neatly to install 5 new split units for us. After installation they took their time explaining how to work the remote, how to clean the filter and all the nuances that come with new equipment. Very grateful to all of the Jason Sanchez crew

Furnace blower stopped working with AC Condenser. Owner and technitian arrived as scheduled…read more Very Personable folks. Replaced the furnace capacitor for $170. Blower stopped working again after Modern left. I then purchased a new circuit board and installed it. This fixed the problem. Still works on heating and cooling 5 months later. You Tube can be very useful.

Highly recommend great service on a Saturday. Even fixed my…read morethermostat connection to our I phones!!!

AC quit on me. Cold Snap technician came out and told me I needed a new air conditioner. I got a…read moresecond opinion. That 2nd repairman changed a transformer and I was back in cold air again within an hour for a fraction of the cost of a new unit.

New unit put in by Cold Snap in May of 2022. Cost of $9500. December of 2025 they gave us a bill of…read more$5918.09 to have it repaired. Oh, they gave us a $3,000 discount so we're supposed to feel good about that?! Really?! We've been ripped off. Used the before. Never ever again!

This is an A-plus company in all ways important to me - expertise, responsiveness, honesty, price,…read moretrust. Have used them for 18 years and I am always grateful for the peace of mind of knowing I've got a company I can totally trust and rely on.

We have used Cascades Comfort for over 20 years. They have both repaired and replaced our heating…read moreand air conditioning systems. They are reasonably priced, always on time, and super knowledgeable about the systems they are working on. They are a small, local business which is the kind we like to support. We'd recommend them for all your heating and air conditioning needs!