They tried to sell me a fake Rolex for 2x the market price for a real one. If you are interested in seeing bad examples of counterfeit luxury watches, this store offers several cheap and obvious fakes for reference. read more

A store that prey on Elderly and Vulnerable. My father bought two rings and earring, one ring for him and a set of ring and earring for my mom as Christmas gift. Which we thought was sweet. On Christmas 24th of midnight, my father gave my mom the gift but turned out that the ring is not her size. On 26th, me, my parents and my sister went to the store to change the item. It's because my mom would rather get a much more bigger piece. We were helped by two sales lady - both Filipino. They were very eager to help and cheerful, everything was great until they asked if they can use my US phone number since they said my father doesn't have it. The reason they gave us is that because there was a difference on the price and they need to make an account. Which I asked what kind of account? Since if they were able to help my father, then he should have one already. Moving on... I told them that they can use my mom's since she has the US phone number. Until Grace the employee said something about "checking my mom's credit if she can be prequalified". I then asked if it's a credit card that they need to open? Because we don't want to open any credit card at all. She proceeded on asking my mom's last four digits of social security. I asked if it's gonna pull her credit if she does that? And she said that it won't as long as they don't confirm the application. I halted because I have been in a banking industry and knows how credit works. I told her I have worked in a bank before to make her known that I do have knowledge. She asked strongly, "Which bank?" Thinking maybe that I'm just putting up front. I shrugged it off saying that I AM infact in charge of all my father's monthly payments and I have to know everything about this transactions. Because never did they mention any other form of payments. That's when the other employee- which I didn't get the name said that my father was approved for a credit and that he has the choice whether he will pay it or not. Which I said, of course he has to pay it! They were like "well we won't really go after him, it's just that his credit might go bad" and Grace said "we (pointed at my father) already talked about it. I was dumbfounded. This is a scam! I was so mad. I told my mom and my father to just leave because I have to talk to these two employees. Like I really want to know what's happening because I am so confused. So, when my parents left. I asked them if my father paid them in full? They said no, that he applied for a credit and that's gonna be a monthly payment with no interest at all OR he can have a choice of not paying it. It's just that his credit might go bad. YES. They'll sell you and they won't care if they ruin your credit because of a false pretense. That's how bad this store is. I won't get in full details but this is how they trick the people that go in there store. THEY ARE SCAMMING PEOPLE. MOST ESPECIALLY ELDERS. We are Filipino aswell and they don't really care, their own kababayan are even better targets because they can speak our language. May Karma be with you. read more

The worst shopping experience and the most egregious breach of trust has me now at the point where I will sue this company. On two occasions, without my knowledge or consent, they requested Credit. The problems I had with two of the items purchased from them. (a pinky diamond ring that lost a diamond., and a gold bracelet the would not remain closed. Both within two weeks of purchase.) Two of my repairs had to be returned due to poor workmanship. When you take a piece of jewelry in while there will be leftover gold, the gold is to be returned to the client. That is not their practice.... They keep the leftover gold. I had to call them to get it. Asking for Credit in someone's name without their knowledge or consent is against the law. This store will be taught a lesson. Their workmanship sucks. I would stay away from them. Doreen read more

I am writing to express my deep concern about the unethical practices at Infinity &Co. It has come to my attention that this establishment is engaging in deceptive tactics to trick elderly customers into opening credit cards and purchasing expensive jewelry they cannot afford. This behavior is not only misleading but also takes advantage of vulnerable senior citizens. The staff at Infinity & Co especially Grace have been reported to use high-pressure sales techniques, making false promises, and obscuring the true cost of their products. Such actions are reprehensible and prey on the trust and limited financial literacy of many elderly individuals. I urge everyone to beware of this establishment. If you have elderly family members or friends, please inform them about these practices and encourage them to avoid shopping here. It's crucial that we protect our senior community from such exploitation. I'm writing this for my elderly neighbor that has been a victim of their sale scheme. FYI- Infinity &Co and S & L Gem only has one owner- both running Sales Scheme and tricking elderly on their purchase. read more

I finally got the ring thats's calling my name... Thank you Grace!!!! Thank you for getting me the perfect ring! read more

Infinity Jewelers & Co. - Heart shape diamond ring - Jewelry Near Me - Daly City, California

Highly recommend Christian and rose help me alot, they are easy to talk too and recommended me best and affordable rings,

Stay away my from this unscrupulous business. They took advantage of the fact that my mom didn't speak English well enough to know she was being ripped off. Their jewelry is trash and all their associates are clueless, unprofessional and shady. My mom is old school and doesn't know how to make online payments and they offer a service where they take your payment in cash and submit the cc payment on your behalf. In this case, they repeatedly paid credit card payments for my mom late which dinged her credit. This happened three times. I have all back up and proof of this. I went down there in person and I explained the situation to them and they said they would pay the late fees. One month later I calendared for follow up and they did not pay. I got so angry that I called them to immediately pay my mom's credit card late fees which they claimed to have paid. They gave me some BS bogus confirmation number and ta-da! Still no payments for those late fees. I set my mom up for autopay so she never has to see these ass clowns again. Seriously this business needs to go F*ck themselves. 0 stars. NEGATIVE IN FACT. I'm contacting the better business bureau next. read more

BEWARE: Stay away from this Jewelry store. They are flagging Filipinos and luring them into buying a fake Rolex. The sales personnels were friendly but they had no knowledge of what they were selling. The one who's handling the finance, Christy, knew the owner and knows that they were selling aftermarket/non-authentic Rolex! She even pointed out at least 7-9 fake Rolexes before I left disgusted. They have signs everywhere stating that they have CERTIFIED; 100% PRE-OWNED AUTHENTIC ROLEX but that's not the case. They sold us a fake Rolex for $9,000 and we challenged them that we're gonna go to Rolex Service Center to have it authenticated. They were confident enough that what they were selling was real (no box, no paperwork). And I knew it, only the movement was real and everything else was "aftermarket". Fake. Not Authentic. We already filed a complaint through FTC report fraud and Rolex is also going to get involved soon to avoid their schemes! Oh, and also, they ran our credit 4-6 fucking times without our consent! read more

Infinity Jewelers & Co. - Fake - Jewelry Near Me - Daly City, California

This place doesn't deserve even 1 star! I'm still upset up to now. They will suck you up even to the last drop of your blood . They will enroll you to multiple credit card companies without your permission. ( Stupid me!) I have the money to buy the items But they said why pay the whole thing if you can do installment without interest. (Yeah right!) That's why I ended up paying double the amount of the jewelries I've got . I should have read the previous comments first before putting myself into this. read more

Christian and Ms Alicia 2 of the best team ever who assisted me on finding my perfect ring. Thank you so much! I am very satisfied on your amazing service! You were very patient to me and I'm a very difficult person. read more

The saleswoman had gave the wrong information about a chain that my mom wanted to purchase, when she found out about it we went in to try to talk about the issue but one of the saleswoman threw the chain in front of my mom and said " you have paid already just take it and throw it away" read more

I walked in to this jewelry shop today I found a ruby and diamond cross which was really nice. I asked how much she said the price was 5,500 but they had it on sale for 2,500. I told her I'd think about it. Go out the store come back about 20 minutes later to see it again a different lady helps me. She says the sale price is 3,800 but I didn't ask for the price the second time. Beautiful jewelry but dam stay away they will play you for a fool rip you off. I'm glad I walked out. read more

If I could give NEGATIVE -5 STARS I WOULD‼‼‼ Horrible service. They are sneaky liars who waste your time and money. I sent out a Buddha piece to get encased in a protective gold trim. On Dec 1, 2018 they told me they would be done with it in two weeks and that they would call to inform me it was done. Mind you I requested it be finished before NYE and said if I had to pay more for the rush I would. Two weeks pass, no call or update of any kind. So I go in to talk to them in person. They have no answers for me at first so they call in and ask the jeweler. Then they tell me it will be done in a week and they will call to inform me. Another week passes and I still get no update so I drive in to the shop (at this point I tried to call the two numbers for them that are online but no one answers numerous calls) my piece is still not finish so they say come back in another week. (I can't make it up the same cycle happens again. Fast forward to Jan 14th still nothing. So no it's 14 days after NYE and I was suppose to get my piece by Dec 15th. In between this time the pendant came back to the store but the customization was totally wrong and missing a whole bunch of aspects I specifically asked for and were charged for. So they had to send it back out. Then the loop to go around the chain was too small, so they sent it out to get changed. The first time they did they, they didn't even change the loop, then the sales lady tried to open it with pliers to make it fit and I said hell naw to send it out and get a bigger loop. (They told me they did send it out) When it came back the loop was all bent out of shape and it was still the same size!!! They are just horrible ppl and liars. I finally got my pendant on Jan 22nd and it was still wrong. Oh and they made me pay up front and said nothing is negotiable or refundable.!!! Fuck then alll the way. read more

Be careful with Grace the sales lady. She lured me to buy an imitation cartier bracelet for $1,500.00 I bought it for my daughter's graduation gift and she told me it's not the real cartier ow so stupid I am. I got fooled with my own "kababayan" so shameful and so sad. Be careful when you are passing to this store and know what you are buying. they friendly because they want you to buy but, they lied read more

This is a scammer. They used my personal information without my knowledge. They ruined my credit history. Just be ware don't go to this store. They're suck. read more

This Jewlery Store Ripped me off Big time.. Their Jewlery is beautiful that's what caught my Eye.. But Their Jewlery is not worth their Cost. I bought Three Bracelets For myself and my granddaughters. They told me if they didn't like them they could exchange Upgrade or get Something at same value. They went in were very rude to them. They didn't have anything they could exchange at the same value only could exchange for something twice the price.. People They sold me these bracelets for $1, 100 and they were Only worth $ 200.00 I got them appraised but there scam is all there merchandise is not refundable.. I let myself get scammed by these People.. Be Aware!! Even their Warranties are Terrible Life warranty depends on you bringing in every 6 months.. If you Don't you loose your Lifetime warranty That you paid for.. Grace and Girly How shameful and Liars you are to people who get lied to by you.. You are Scammers for Sure.. I will have to pay for this terrible mistake I made but Beware Gods watching you!! read more

Christy is a nice sales lady! Helped me find exactly what I wanted on choosing the best deal possible. I planned to buy one thing but left with three lol! Highly recommend checking them out. read more

I like to shop at this jewelry store because the jewelry there is fashionable, the quality is good, all the sales person are friendly, and the after-sales service is in place. read more

My 73 year old mother went to this store and expressed interest in purchasing for me a new Rolex watch. Grace and her associates showed her alleged Rolexes but did not disclose to her that they were pre-owned. When i received the watch from my mother i noticed scratches, and just from the oldish smell of it i realized the watch was not new. I looked at the receipt and noticed that it said the watch was preowned. My mom was shocked and said they never told her it was preowned and had asked to buy a new watch only. She said that Grace had distracted her from the pre-owned note because Grace was pointing at the price and discount on the receipt and not the fact the watch was used. I returned to the store with my mom to seek a refund and return the watch. They refused to honor the refund. When I asked to prove the watch was an official Rolex they only showed me a store-made certificate with typos on it. I asked for "birth certificate" papers for the watch and they said they didn't have that. When I asked them to show the official serial number for the watch they said they would have to open the watch and their repair person was"gone for the day." Grace said she would call her corporate office on the following Monday. We had to call her the following Tuesday to discover that she would still not accept a return. I believe the store misled my mom and used their ability to speak to her in Tagalog, my mom's native tongue, as well as trick her, due to her senior status, into buying something she never would have bought had she known the truth. BE CAREFUL when shopping at this store. There are many elderly Filipinos in this area and this store will prey on them! read more