We have not used Mark and Sheila to buy or sell a home. Only because we just do not move or buy…read moreanother house. What we love about Mark and Sheila is what they do for the community. They are always out in The Rio Rancho Community helping and supporting. If you give them a call for some advice on buying or selling or any real estate need you may have, they are there. They take their time and answer purely. What we prepare for is for their annual neighborhood yard sales. It is a very fun event that they organize thought different neighborhoods in Rio Rancho. They do the newspaper add and the area banner. Gifts and prizes are given away with a special game that is played during the yard sale event. They also go buy each house of yard salers and offer snacks and drinks. They are very hospitable and kind. Not just Mark and Sheila but their whole staff. Great people and Business they are.

Used them a few years ago was not impressed at all, they are average realtors and were not very…read moreproactive

Torie was a fantastic fit for us. She met with us in April before we were certain we would be…read moreselling and she provided comps that we were excited about. Come June, Torie did a great job marketing our home and we received two offers within 14 days - and we had a contract for more than was recommended based on the comps in April. Her brilliance showed through after the contract when she was able to lead us through all of the issues that popped up at inspection. As we stressed out, she was extremely calm and logical and brought us back to earth. Oh, and she was also able to sell our mom's condo within a week for over asking price. And when the buyer almost walked away after the inspection, Torie was instrumental by being patient and strategic and getting the buyer to close. We highly recommend her!

Absolutely horrible to work with, slow to get back to you. Not a reasonable negotiation process, if…read moreshe can cause stress she goes for it. After weeks of back an forth negotiation because she would change what she would offer, we accepted one of her offers and she came back with a completely different offer that was even worse then what we had accepted. After we finally came to terms over text with our realtor which is awesome! She delayed the contract by ignoring our realtor and and not sending paperwork causing us delay to offer on our new home, after a week and half after accepting there offer and her ignoring our realtor we have not ever received an offer in writing with no reason or contact on the matter. If this realtor comes to your home do not deal with her unless you want nothing but stress and headaches very unprofessional.

Mike took me to see as many houses as it took to find the right one!! Very Patient and…read moreknowledgeable. Thanks! -Kelley

I can't say enough about how terrific Tracy and her team was at Venturi Realty. They helped us…read morethrough every step of the sale of our house and made sure we got a great price. Whenever we had a question or needed help with something, they got right on it. They have the knowledge and expertise to get the job done right. I highly recommend them.

Moving (particularly to another state) is always challenging and stressful, but doing so in a…read morevolatile market impacted by rising prices, increasing interest rates, labor shortages and supply chain delays makes it especially difficult. The great news? After a short online search for an Albuquerque area realtor, we found Jane Way and Venturi Realty Group - and our expectations were exceeded in every way! Jane and her team were incredibly responsive, having a detailed understanding and knowledge of the Albuquerque metro area market and took the time to educate us and help us find the perfect home for us! She partnered with us, represented us and continually had our best interests in mind, being engaged and involved throughout the construction, delivery and closing processes. We would wholeheartedly recommend her and the Venturi Team for any of your real estate needs!

Working with Misty has been an absolute blessing for our family. This was our third time working…read morewith her, and once again she delivered an incredible experience from start to finish. Misty goes far beyond what you would expect from a realtor. She is attentive, patient, and truly invested in her clients. She made sure we understood every step of the process and always had our best interest at heart. What we appreciate most is her heart and integrity. She treats you like family, not just another transaction. In moments that could have been stressful, she brought peace, confidence, and solutions. We are beyond grateful for Misty and wouldn't trust anyone else. If you're looking for someone who will go above and beyond for you, she's the one.

Misty, did an outstanding job selling our home and helping us find our dream home in the community…read morewe dreamed of moving to! She sold our house in less than a week, at a time when the market was considered slow. She negotiated our asking price and kept us apprised of all communications with the buyer's agent. We were able to purchase our dream home contingent and again Misty's skills of negotiation were fantastic. We were able to sell our home and purchase our new house without any issues. I have bought and sold homes several times and this was perhaps the smoothest and least worrisome sell and purchase. Misty is a top-notch notch agent and I would recommend her help with buying and selling a home to anyone. She listens to your needs and is responsive and detail-oriented. I would give Misty 100 stars if possible!

Daniel Paul has been an exceptional guide throughout my first home-buying journey. His expertise…read moreand attention to detail were instrumental in navigating the complex process, ensuring a smooth and successful transaction. I am truly grateful for his dedication and highly recommend Daniel to anyone in search of a knowledgeable and reliable real estate professional.

We interviewed several 'top' realtors and chose Daniel over them because of his energy and positive…read moreoutlook on our home. He saw that to us it was more than a 'property' it was our home that we invested a lot of blood sweat and tears and had come to love. Daniel saw this and more importantly read the market better than any of the other brokers. To his absolute credit he poured a lot of time and effort into our listing. He was always quick to answer our questions and personally help out where other, less customer centric realtors would have responded 'I might know someone you can call'. His energy, enthusiasm and market knowledge netted us $20k more than any other realtor wanted to even list for! You may sell a little quicker with someone else, but not for higher! My advice is you give him every opportunity to do for you what he did for us, you won't be disappointed.

This is just a response to Nancy's response. Now I am even more convinced that you are a terrible…read morerealtor - thank goodness I dodged a bullet not hiring you. Believe it or not, a lot of people are pretty savvy when it comes to purchasing real estate and don't need to be "saved" by a real estate agent. I've bought and sold my own homes for years, so I know exactly what you do for that big commission of yours. By the way, I love my new agent - she is the whole package, and absolutely the spirit of "New Mexico kind" to strangers when they call her AND respects my own ability to be a home buyer. She is now not only looking for my new home there in Santa Fe, but also a new home for our business. Lesson here? Be nice and don't answer the phone if you are having a bad day.

Nancy is an amazing realtor! Listen to her, and more importantly, trust her knowledge. Selecting…read moreher as my realtor was the best decision ever. My home buying experience was so smooth and quick with her guidance. As long as you do your part, Nancy will keep things moving. She communicates clearly and concisely and is there for you every step of the way. I purchased my townhome sight unseen based on her visit to it and her description of the property and neighborhood. I had no doubts or second thoughts about it and it worked out fabulously. She is incredibly efficient and no-nonsense, but down to earth and so easy to work with. Her grace and calm throughout the process is very reassuring. If you are looking for a realtor who goes above and beyond for you, Nancy is the one you want.

Lacey Mattox was professional, knowledgeable, and personable. She answered all my questions and…read morethen went above and beyond by helping me establish a Blue Door online portal account. I was completely satisfied with her service. DB Cohen

Lease Issues Prior to Move-In…read more I am submitting a formal complaint regarding our tenancy with Blue Door Realty. Prior to lease execution, we were informed that renovations would be completed within one week. The work was not completed until more than one month after we had already taken possession of the property. As a result, we incurred several nights of hotel expenses, which were later reimbursed through a one-month rent credit. Maintenance and Habitability Concerns In August, the property's air conditioning system failed and was not repaired until March. During the initial move-in inspection, we also identified an upstairs window that would not latch or properly seal, creating a security concern. Despite repeated maintenance requests, this issue was not resolved until March. Remediation and Health Impacts When the window was replaced, contractors identified mold in additional windows, leading to a remediation process lasting approximately six weeks. During the final phase of remediation, we were required to stay in a hotel for one week due to strong chemical odors. We informed management that a household member has a documented disability and that the fumes created a health concern; however, reimbursement for this displacement was denied. We were also instructed to place support animals and a pet in the garage during remediation. Following remediation, the shower was removed and remained unusable for approximately one and a half weeks. Throughout the remediation process, start to finish was six weeks, management declined to engage alternative vendors to expedite repairs. Security Deposit Dispute After move-out, our security deposit was returned within New Mexico's required timeframe. However, the refund check could not be processed due to a legal name change following divorce. When this was communicated, management questioned the validity of my identification rather than assisting in resolving the issue. I explained the legal name change and referenced prior email correspondence, which had not received a response. We were informed that a $100 administrative fee would be required to stop payment and reissue the check. We were unable to locate any lease provision authorizing this fee. Management further stated they considered their obligations fulfilled and would not provide further communication unless the fee was paid. General Concerns Throughout the tenancy, communication was inconsistent and maintenance issues frequently required repeated follow-up before resolution. While some issues were ultimately addressed, delays and lack of responsiveness were persistent.