My daughter went to the CVS in Midlothian for her passport photo, but we later received a letter…read morefrom the national passport center stating the photo was rejected due to overexposure. As shown in the pictures, I had two receipts, but the store manager, Joe Luna, said they were not the original receipts, so he refused to issue a refund. The photos clearly show the store's guarantee that the passport photo parameters were checked for compliance. It's incredibly frustrating and unfair that a refund wasn't issued due to their mistake. This isn't about the money--it's about the principle. I strongly recommend against using CVS at this location for passport photos

Terrible customer experience YET AGAIN with CVS. Set an appointment a week ago for a mandatory…read moreCOVID test for travel out of the country, we were told by the little Health Kiosk to proceed to the drive-thru, which we clarified would give us a decision within 24-hours. I'm drive-Thru, we asked a second time about the 24-hour decision and was told it would automatically be sent to CVS Mychart in 12-hours. OKAY, GREAT!!!! Well, not so much.... When the results weren't in the mychart within 12-hours, they recommended we retest (REALLY!!!!?). I return, same place and now I discuss my dissatisfaction with the level of service provided and they tell me they are contractors, they can't control the service CVS provides, AND I'm directly accused to have done something wrong. SERIOUSLY????! So now, your service levels aren't to MY satisfaction and you blame me???? Fucking unbelievable.... Before leaving, I followed up with the store ma aged, and unfortunately he mentioned this group of "contractors" are draining his CS scores as I'm not the first to complain. It's said that CVS doesn't support their actual employees favoring censoring relationships. Says much to me about where they put their focus - profits over customer service. Ask Sears where that'll get you!

My family relocated to Indiana and I had a hard time filling my prescription until I found Benzer…read morePharmacy. He worked with me filling my prescription. I recommend this pharmacy to anyone. They are the best.

I found protective gloves and masks that were not marked up. The family owned business was bright…read moreand well stocked. The cashier was professional, friendly and helpful.

The worst pharmacy I have ever dealt with. Cannot call them. They just keep putting you on hold…read more The worst customer service I've ever experienced going to CVS.

Neighborhood drug stores are not the same as the days of grandma. I am thankful and appreciative…read morefor Walgreens; always in and out leaving with just what I need. Allergies were acting up and while waiting for my prescription, I took a look at all of the pretty things for Memorial Day. Which could definitely double for July 4th.

Pharmacy-employees (some) have poor customer service skills. Recent visits included extremely rude…read moreservice. Drive thru window has been slow, with waits for 15-20 minutes. Then when arriving to window told to "circle back around" or to "come inside." Changing pharmacy-never experienced anything like this. Please hire people who enjoy their jobs and respect customers.

It's the absolute worst pharmacy. I'm switching. Everytime I go there's an issue. Today I waited 10…read moreminutes inside & the line wasn't moving so I went to the drive thru. I waited 15 minutes and when I got to the window at 6.35 they said they're closing the drive thru & to come back after lunch. Lunch is supposed to be 6.45. They're understaffed and unorganized. It's completely ridiculous they can't just pass me my medicine, it took just as long for her to tell me to come back in 40 minutes. Joke.

Today I came in to do some prints on some pictures I needed. I come across a little situation and…read morekindly an assistant reached out to come and asked me if I needed help. Jessica was nice enough to walk me thru it all and made sure from beginning to end. Let me not forget the manager in duty made sure she stepped in to help and made my process even quicker.

Awful awful awful. Vaccine appointment hot mess. They were almost two hours behind on appointment…read moretimes, no explanations, no apologies, no rhyme or reason. Literally 30 people in line, zero organization. The lady behind me had a confirmation code on her phone and they said they had no confirmation of any appointment for her. Told her to come back later. What a complete mess. Also the restroom SMELLED TO HOLY HELL- Literally urine everywhere! Toilet paper all over the floor, ants crawling in and out of the urine puddles. So disgusting. Avoid this gross building and inept staff.

Worst pharmacy EVER! I don't know why I have not switched yet, but after I pick up my prescription…read moretomorrow I'm so done with them. They are the biggest inconvenience ever! They also fill your meds, and hold on to them for 2 days because "that's our store policy." If you have a 30 day prescription, they do not count the day you picked it up, and they will not release your meds until the 30th day. It makes NO sense at all. It goes through insurance 2 days earlier, they fill it but Hoard it for 2 full days! Then you have to call them the same day and wait for them to release the meds which doesn't happen until the evening of the 30th day. It's nothing but a hassle!! They also leave you on hold forever, hang up in your face. I Understand being "busy," but what are they getting out of holding someone's prescription that they ALREADY GOT PAID FOR, and waiting to release it. It's just an annoying inconvenience! Not to mention how many times my doctor has called in my scripts and they say "we haven't received it yet." But 2-3 hours later "oh sorry he did call it in." So I end up battling with my doctor for nothing. I wouldn't go here ever again! Losing prescriptions, making you wait. Every month I have to go hell just to get my prescriptions.

Love my local Walgreens. Just got my first COVID shot thanks to online scheduling. Pharmacy staff…read moreis great. BUT...watching stockers right next to pharmacy with masks under their noses is upsetting. They are touching stuff that others will touch and breathing their unfiltered breath onto it, and walking around the store like that. Masks don't work if you're not covering your face holes. Of ALL places where people should be consistently and properly wearing masks, a PHARMACY should be #1.

They need to fire their pharmacy department staff, they are very rude and unprofessional, it takes…read morethem over an hour long just to pick up their phone, when talking to the pharmacy staff, they talk so rude and when you try to respond back they put you back on hold, if I could rate their pharmacy department it would be a 0, this happens every time that I have a prescription there for either myself or for a family member.

If i could give it a 0 i would worst pharmacy ever. Takes almost 24 hours to have a prescription…read moreready. I was told it would be ready multiple times through the day. I would be advised it would be ready in an hour and it wasn't ready. I went three times to the pharmacy and kept getting told it would be ready in an hour.