My daughter went to the CVS in Midlothian for her passport photo, but we later received a letter…read morefrom the national passport center stating the photo was rejected due to overexposure. As shown in the pictures, I had two receipts, but the store manager, Joe Luna, said they were not the original receipts, so he refused to issue a refund. The photos clearly show the store's guarantee that the passport photo parameters were checked for compliance. It's incredibly frustrating and unfair that a refund wasn't issued due to their mistake. This isn't about the money--it's about the principle. I strongly recommend against using CVS at this location for passport photos

Terrible customer experience YET AGAIN with CVS. Set an appointment a week ago for a mandatory…read moreCOVID test for travel out of the country, we were told by the little Health Kiosk to proceed to the drive-thru, which we clarified would give us a decision within 24-hours. I'm drive-Thru, we asked a second time about the 24-hour decision and was told it would automatically be sent to CVS Mychart in 12-hours. OKAY, GREAT!!!! Well, not so much.... When the results weren't in the mychart within 12-hours, they recommended we retest (REALLY!!!!?). I return, same place and now I discuss my dissatisfaction with the level of service provided and they tell me they are contractors, they can't control the service CVS provides, AND I'm directly accused to have done something wrong. SERIOUSLY????! So now, your service levels aren't to MY satisfaction and you blame me???? Fucking unbelievable.... Before leaving, I followed up with the store ma aged, and unfortunately he mentioned this group of "contractors" are draining his CS scores as I'm not the first to complain. It's said that CVS doesn't support their actual employees favoring censoring relationships. Says much to me about where they put their focus - profits over customer service. Ask Sears where that'll get you!

Worst pharmacy EVER! I don't know why I have not switched yet, but after I pick up my prescription…read moretomorrow I'm so done with them. They are the biggest inconvenience ever! They also fill your meds, and hold on to them for 2 days because "that's our store policy." If you have a 30 day prescription, they do not count the day you picked it up, and they will not release your meds until the 30th day. It makes NO sense at all. It goes through insurance 2 days earlier, they fill it but Hoard it for 2 full days! Then you have to call them the same day and wait for them to release the meds which doesn't happen until the evening of the 30th day. It's nothing but a hassle!! They also leave you on hold forever, hang up in your face. I Understand being "busy," but what are they getting out of holding someone's prescription that they ALREADY GOT PAID FOR, and waiting to release it. It's just an annoying inconvenience! Not to mention how many times my doctor has called in my scripts and they say "we haven't received it yet." But 2-3 hours later "oh sorry he did call it in." So I end up battling with my doctor for nothing. I wouldn't go here ever again! Losing prescriptions, making you wait. Every month I have to go hell just to get my prescriptions.

Love my local Walgreens. Just got my first COVID shot thanks to online scheduling. Pharmacy staff…read moreis great. BUT...watching stockers right next to pharmacy with masks under their noses is upsetting. They are touching stuff that others will touch and breathing their unfiltered breath onto it, and walking around the store like that. Masks don't work if you're not covering your face holes. Of ALL places where people should be consistently and properly wearing masks, a PHARMACY should be #1.

Pharmacy-employees (some) have poor customer service skills. Recent visits included extremely rude…read moreservice. Drive thru window has been slow, with waits for 15-20 minutes. Then when arriving to window told to "circle back around" or to "come inside." Changing pharmacy-never experienced anything like this. Please hire people who enjoy their jobs and respect customers.

It's the absolute worst pharmacy. I'm switching. Everytime I go there's an issue. Today I waited 10…read moreminutes inside & the line wasn't moving so I went to the drive thru. I waited 15 minutes and when I got to the window at 6.35 they said they're closing the drive thru & to come back after lunch. Lunch is supposed to be 6.45. They're understaffed and unorganized. It's completely ridiculous they can't just pass me my medicine, it took just as long for her to tell me to come back in 40 minutes. Joke.

Making insulting comments to a 67 year old woman who just had a full hysterectomy just blows me…read more Rudest pharmacists ive ever dealt with

The pharmacy here sucks I've been going to this pharmacy for years and this time they decided to…read moregive my medicine to someone else I'm diabetic and use Dexcom I've been waiting for my medicine for over a week since they gave it out to someone else that wasn't me.

Very average walmart You can find lots of items at…read morereasonable prices, It's your basic walmart

if i could leave a one star i would, says online they close at 11 i went to the store at like 10:30…read moredriving from the expressway my windshield wipers broke and i desperately needed a new pair as i had my children in the car and it was storming really bad, two men in the front of the store told me i could not go in as they were close, this is ridiculous as it says the store wont close until another 30 minutes so what are the workers doing clocking in another 30 minutes with no work with pay? ridiculous i should contact corporate as this represents their company

If I could, I would leave a zero star. Avoid the pharmacy at any cost. I have been going there for…read moreyears, and I have seen it all. Very unprofessional staff, lacking simple empathy. They would talk behind your back, make fun while you're on the phone, and being absolutely disrespectful. Specially, the doctor of the pharmacy (African American lady Sherri or something, that's how she introduced herself. The petite young lady with sleek black hair needs professional training and common sense. The only one I could praise is a middle age African American women who is always working and have a passion for helping people. I will be filing a formal complaint against them, they truly overstepped their boundaries

Avoid the pharmacy at all costs slow and disorganized. 25 mins for a 2 dollar prescription and 3…read morepeople in line.