Utterly dreadful service by sullen, rude and unhelpful staff who so obviously find the growing number of small ebay businesses on Ingleby Barwick an inconvenience. When time is not of the essence I would rather travel to Thornaby or Yarm post office, where the ladies are helpful and friendly and not ready to snap if asked for proof of postage. Ingleby post office have twice sent me to Thornaby because my parcels were too large to fit through their window. Twice I was told that Thornaby "has a bigger window to take large parcels". In fact Thornaby's window is the same size as Ingleby's, but the manager said he welcomes Ingleby's business and their policy is to open the door to take parcels in. He added that his post office happily welcomes Ingleby's growing ebay business community and that nothing is too much work for his staff.
Perhaps the staff at Ingleby Barwick post office would benefit from a course in customer service and business etiquette? read more