We hired Bo to replace a piece of glass for a door over month ago. We put a deposit on the piece of…read moreglass since it was a custom order. He has still not come out to replace the glass, despite receiving the glass nearly 3 weeks ago. He scheduled an appointment to come on 4/27 and then had to postpone it, but never showed up. He is not answering calls or texts. We called from a different number and he returned the call immediately. He had no excuses for why he was not answering my husband's phone calls and claims he did not receive any text messages. We made another appointment for 5/2 between 1-2. He didn't show for this one either. We attempted to call him from 3 separate numbers and he did not answer. He still has not replied to any texts. At this point it is clear he has no intention of finishing the job. His MO appears to be to take a deposit and string you along until he can't anymore, then he proceeds to ignoring and blocking your number. Not sure how he has any good reviews since this is how he conducts his business. I definitely should have researched this business more thoroughly, as I've had the same exact experience as the other 1 star reviews. Bo, you have mine and my husbands numbers if you want to make this right, otherwise I want our money back.

I chose to purchase my shower doors from Bo's Glass. After paying a deposit we waited.....and…read morewaited. After multiple excuses of why it was taking so long Bo finally came out to install. Surprise, surprise he didn't order the correct parts so 3 glass panels sat in my bathroom for weeks more. I was patient, understanding and calm since Rome is a small town and I own a small business here as well. After a job that I was told would take 2 weeks took 2 months. During this time, I had another home that needed a shower door. Again same story, 2 weeks, and more excuses. Finally after 1.5 months later, it is installed. As we agreed via text in writing we had a date of when he would be paid since this was apart of my business and not a personal purchase. Friday rolls along and he starts demanding money from me. I referred back to our agreement and he became angry and hostile and advised me that he was charging me an additional $200 since he had to wait even though we had an agreement in writing of when he would receive his check. After he hung up on me he immediately texted apologizing but my opinion of him is sealed. I still have the text for proof. Not a business Id ever patron again. Unprofessional and typical contractor for this area. Do yourself a favor and look elsewhere.

Review # 64/2019; #470…read more Fast glasses and more specialize in Glasses and Mirrors for homes. Thought I had to replace a few windows and turned out, all I needed was to replace glasses (inside the wood panes)...a service that FG&M specializes in. +++. Services they provide are mirrors, glasses inside windows, shower glasses / doors and more. FG&M is the only one that locally manufactures their glasses and mirrors of the four providers that I met with. The other three buy the glasses from distributors. Glen the owner came out to measure my glasses / windows and identified the type of glass replacement I needed. He was very knowledgeable and advised me of the culprit with my windows. Glen also shared with me how their manufacturing process prevents the failure I experienced with my existing windows. From the order to install took about a week which is about 1/2 the lead time than other providers. Two men came out to install...Ricky had been taught by Glen and has been with FG&M for more than a decade. They took care and about 2 hours to install several glasses. I was afraid that my round wood trim might break but they did it carefully enough that they were able to put everything back like it was before! Also, the other man whose name escapes me kindly remedied a shower door problem I had :-). + Price is competitive...they were the highest but all were within 10% of the bids. I spoke with Paul, the pricing man and he removed an error that was in the quote and were within $30 of their competitor. Their warranty is 7 years compared with 10 years from others. Apparently, most manufacturers are 5 years and the distributors augment additional to 10 years. Since I went directly to the manufacturer and FG&M only to 7 years, I charged my glasses on a credit card that extends the warranty to 9 years. Overall, I went with FG&M because they are a local one stop shop from measuring, manufacturing to install and I appreciated the knowledge Glen shared. I figured if the owner understood the problem and knew how to prevent it, then I would be better off with them than getting glasses from elsewhere. Another factor to consider was the lead time and if you need it sooner than 2 weeks, they are the only ones that could. I'm happy with my glass replacement experience with FG&M as they exceeded my expectation. You know that's not easy to do ;-) This one's a keeper!

Fast Glass replaced seven failed 20 year old insulated windows for us. From our first inquiry to…read morethe visit for an estimate to the installation Fast Glass were true professionals. Glen, Michelle & Ricky were a pleasure to deal with. I would highly recommend Fast Glass Mirrors and More.

We hired A to Z Glass Solutions to install the glass on our shower to complete our bathroom…read moreremodel. They were a pleasure to work with. The contractors who initially built our shower were not competent and Lonnie was very helpful in pointing out the problems with how it was built, while we were soliciting bids. Thank goodness he did, because it prompted us to get our shower rebuilt which saved us from potentially even worse problems we found out later on. There were some delays getting the glass due to supply chain issues, but A to Z was good about updating us on the status of when the glass was going to be completed and ready for installation. Once they had the glass ready, A to Z showed up promptly and had the job completed in a day. From a price perspective, they were about right in the middle of all the bids we solicited, which is worth it when you know you're getting good, quality work done. We love our shower and the glass looks wonderful.

He fixed my large tempered glass window ahead of schedule and at the lowest price. Lonny and his…read morecrew were attentive to cleaning up after themselves and were easy to work with. A+++

AG and M Concepts is the best option. The communication exceeded my expectations. The service was…read morecompleted and everything was explained in a way that allowed us to be confident with the repair. I highly recommend them for anyone's glass needs. If we need assistance in the future AG and M Glass Concepts will be the company we call.

I had to get two glasses replaced in short order and these guys were amazing. Not only were they…read moreextremely responsive and professional but they were also much cheaper than the other vendors I received quoted from. Alex came out today and installed the two glasses. He was AWESOME! Kudos for a job well done!

Called for a quote for same-day service. They were polite and professional and offered to squeeze…read moreme in. Upon an in-person inspection, they determined that my vehicle didn't need to undergo the service I thought I needed. I greatly appreciated their honesty and will definitely be back should the need arise!

Great service! Made an appointment same day, quick response with a great deal! There's a waiting…read moreroom, so I was able to work while they worked... I was in and out in under an hour. Friendly team, windows look great! Thanks again ;-) have already referred one person!!

Awesome company to work with. Love my new frameless shower enclosure. They did a great job!! It…read morelooks beautiful!!

am beyond thankful for the owner of Superior! After calling five companies, Superior was the only…read moreone that called me right back. Everyone else left me stuck in endless voicemail cycles or expected me to figure out complicated measurements on my own. From the first conversation, the owner made a lasting impression. He knew exactly what I needed without making me feel overwhelmed. His friendly, down-to-earth personality instantly put me at ease, and it was clear he genuinely loves helping people. The process was seamless -- he scheduled a time to come out quickly, and my shower door was installed fast. Meanwhile, the other companies eventually called me back asking why I didn't choose them. I told them straight up: "Because you sent me through an automated process that couldn't seal the deal!" Superior's owner took all the guesswork out of the process and even made me laugh throughout the whole experience. His customer service is unmatched, and his expertise shines through in everything he does. I truly learned from him, and I'd recommend Superior to anyone in a heartbeat! Hands down, the best customer service I've experienced. If you're looking for quality, kindness, and professionalism, this is the company to call!

Warm and friendly service. Knowledgeable and informative. Looking forward to receiving my glass top…read moresoon.

My organization has worked with Dixie Glasshoppers for years. We love them. The quality is…read moreoutstanding. Kat and Jermaine are a pleasure to work with every time. I appreciate the craftsmanship. Our most recent order involved the need for several very large and/or odd-shaped glass pieces. They look beautiful in place. Their prices are reasonable. I highly recommend them! - Angela H.

We cracked a stained glass panel on our front door (whoops!). There aren't a lot of places that…read morewill repair stained glass. Interested out to Nicolas and he was super responsive and very customer focused. We were traveling and he was amazing working around our availability. The window is now repaired and looks fantastic. Stained glass isn't normally budget friendly and I really appreciated that he was able to repair it and save us the cost of replacement.

My husband and I contacted this company and Nick responded immediately stating he was on a job near…read moreby. He came to our house, measured, and was very helpful. When he requested half of the money for the job I was wary but we were impressed by his thoroughness and rapid response and gave him half. he stated the work would be completed by the following week. By the end of the next week we had heard nothing. we called and he answered stating he wasnt sure if the glass had come in but he would check and get back to us. Crickets....no further communication or responses after multiple calls and text. We are on a fixed income and are so disappointed. It's week 3 now. Maybe he'll come through but I'm not confident and feel as if he stole our money.

Paul was great to work with! He was diligent and honest. He even cleaned out the debris from inside…read morethe cracks of the windshield before replacing the new windshield. It was a smooth and easy process. Would definitely recommend this company! Paul even let me watch him while putting the new windshield in. Has a great experience from the beginning to the end.

Quality service and excellent work. Worked well with insurance and took care of us quickly.read more