Jorge, Stacey, and Matt is super nice and is super super respectful and honest, Great company!!…read more10/10 definitely would recommend

These guys did really good work on my first car I brought up there but it was definitely expensive…read more The reason I'm giving this a one star review is due to the work they did on the other car I brought up there. They were nice to me over the phone for at least a little bit until I began being complicated. The reason I was being complicated was due to the overpricing to change out ignition coils that I could do myself and did do after, it was also due to waiting days to get any news about what was going on with the car, and the amount they charged us to replace the alternator (we brought one in) and to flush the coolant was around $760. This price is ridiculously high for an alternator that is on the top of the engine bay. Prices here are really high specifically the labor, arguably not competitive. While it was on me for taking this car to somewhere I know is more expensive this was the only mechanic shop I really went to so I did not feel comfortable sending my mom to another mechanic shop while I was off at school. I will say Stacy (I believe is her name) is really nice and was really sweet to me. While this work was done sometime around August of last year I really do not understand how they would not inform us that the ignition coil connectors on the front side of the engine were so broken they would not stay in. I did repeatedly informed them that I believe those are the ones that needed replace and I was under the impression that those were the ones they would be replacing. Additionally the wires in the connector for the cam position sensor was very lose inside the connector to the point one bump knocked it lose and showed what is a knotted wires that was shoved in the connector. While I don't blame them completely for this I believe this should have been found while replacing the connector in the back of the engine bay. We eventually had to call out another mechanic to come and redue the work that they had done and honestly Andy's garage's work felt rushed and did not look anywhere close to what we paid even though they had the car for quite some time. Additionally the mechanic was 1/3 of the price as here and was upfront about everything and honestly looked like his work was worth the $1500 I paid here. Finally, while they have been really nice to me, they were rude to my brother who brought the van up there to get fixed and did not listen to my mom about anything that she said was a concern about the vehicle. I definitely will not be coming back.

A little pricey but they are competent at fixing cars. The owner (I believe Keith) is a very polite…read moreand knowledgeable man. I would recommend them based on my experience, which was getting car prepped for emissions test.

Mr. Hamrick has worked on my family's cars for years and we have had very positive experiences…read more They replaced a motor in my son's car and Mr. Hamrick took the time to call me and explain what needed to be done and why- without being patronizing because I'm a female. I appreciate their professionalism and honesty.

Had my one truck in for front end work and another in for a full inspection and a DPK install…read more Good communication and they stand behind their work. Solid and trustworthy.

This was the best automotive service experience I've ever had! Everyone I interacted with was so…read morefriendly and pleasant, and they were very honest about the repairs needed. I would highly, highly recommend them.

David was awesome. I called him this morning with my issue and within two hours he diagnosed the…read moreproblem and worked on it today. I called and visited a few places over the weekend and this morning and they were the best. Highly recommend.

Thanks again for getting us back on the road so quickly! The AC is still blowing ice cold and we…read morehave put on quite a few miles since your work. Your shop has always given us great service and support over the past several years. You have earned both my respect and business when it comes time to get work done on our vehicles!

The store sold and installed new tires on my vehicle without inspecting the alignment or advising…read moreme that an alignment was necessary. Furthermore, the service team failed to note the age discrepancy of the other tires already on the vehicle, and neglected to inform me of the shop's free rotation policy, which is critical for proper tire maintenance. As a direct result of these omissions, the newly installed tires have experienced premature, uneven wear and require complete replacement after only 7,000 miles. When I brought this issue to the shop's attention, the only resolution offered was a $30 discount on a new set of tires. This token gesture does not adequately address the premature failure of the product caused by the shop's failure to provide standard professional advisement at the time of installation.

I have been a happy customer for years. They keep a good stock of good used tires and extensive…read morestock of new tires at a great price. They give friendly service without a long wait time. With an appointment Bert Brooks Tire performs more extensive procedures such as alignments at a below average price.

I live in Chattanooga TN but use Mikes as my mechanic! It's worth the drive. Very affordable,…read morehonest place! People are very kind and help explain things slowly without making you feel stupid. I recommend this place to anyone!! Tera Davidson

I'm just saying if you love your car or Truck don't take it there he said he could fix my AC only…read moreneeded to be recharged because I was told that by Ford expert that all it needed was recharged so I took it there and it cost me almost $3,000 grand and still have no AC and I took it back several times and Mike Ford said I don't know what's wrong I'll put some die in it and drive it around for a few minutes and come back and I will see what's going on and I did and he told me well am busy so can you come back in a couple days so I did still nothing and did he offer to pay me back my money He'll no I said well you fixed it so get my AC fixed and working properly so that I don't have any more problems with it but no he didn't fix the AC problem so now I'm just trying to let everybody else know don't take your car or Truck there because it probably won't work out for you and that's why you need to get your vehicle fixed by someone else thanks bye

Overcharge and underachieve took forever to rotate and balance 4 tires and I had problems when I…read moreleft. Went to Rakestraws in Rockmart and was told that my 2 front tires were unbalanced. So moral of the story don't go here, they can't even properly balance 4 tires. Pretty sad

My car did not pull-to the right or have brake issues. I bought four new tires from them and didn't…read morehave time to have alignment. I went back because the vehicle started pulling right and riding like a dump truck was told because I didn't get the alignment and brake job there was nothing they can do for me unless I pay for repairs. The right front tire seems to have excessive amount of balance weights. I wouldn't buy tires from this place. One star

Wesley went out of his way to help fit us in when we had engine trouble going by on the interstate…read more He diagnosed the problem, acquired the parts and didn't stop until we were back on the road. Cameron was super knowledgeable, conscientious and professional and did excellent work. Highly recommend!

Excellent service, professional, listen to me!! (I ask A LOTof questions), nice, polite, timely,…read more affordable, don't do things that don't need done, always complete job thoroughly! Check them out if you're in cartersville