amazing service and discounts. Worker was very personable and kind with helping my friends and I…read morefind everything we need.

rude worker behind counter. did not appreciate the energy I was given when I was nice the entire…read moretime

Large warehouse style wine/beer/liquor store. Huge selection. Located in a stripmall with a lot of…read moreparking. Inside is clean, bright, well maintained. Good signage for the various types of products. Staff was great, helpful and nice. They also have sample stations. There is also a classroom in the back for classes (they have a schedule you can book into).

I was here on Halloween for the bubbly wine tasting class. I am a regular at Total Wine but it was…read moremy first wine class. They are held in the back of the store in acute room that has maps on the wall of the different wine regions. We signed in and there were some cheese and crackers and a few other snacks. We sat down and listened to Tony tell us about the differences between cava, Prosecco and French champagne. I was surprised that we were told we could only sample three of the eight options. They said it was a state of Michigan law. I wanted to try them all! Tony was knowledgeable and had a sense of humor. He presented the information in a understandable way. The classes are free but book up early. I thoroughly enjoyed this and ended up going home with several hundred dollars worth of French champagne!

The person who helped me, Cameron, was very knowledgeable and helpful. He showed me how to use the…read morevape, charged it, and made sure it worked.

Was over charged for something. Went back the next and they took care of everything plus some…read more Very nice staff and store!

I called looking for my brand of cigarettes. They had my brand. I was so happy. The two gentleman…read morea the store were very nice. I've been there several times. Thank you for having my brand of cigarettes

Cheapest vape prices around and always friendly they always helping me get what I need at the…read moreright price

This is one of the most important businesses still remaining in Ann Arbor …read more Ask for the danish import Blends. Or anything else. Amazing people for decades

This place is wonderful great history. Great people. Location. Great selection. Place is great…read more Chuck is an awesome dude. Whenever I am in Ann Arbor, I try to stop here and have myself a nice Padron. I would strongly recommend you do the same.

Nice place to sit down watch ESPN and have a cigar and a nice drink and just chill out. The staff…read moreis very knowledgeable. Every time I seem to go into Lacasa. They are very knowledgeable what they do and not just about the cigars. Their drink menu as well I would highly recommend this place.

Very elite, very accommodating. Visited here for a few casuals business meetings with my hubby. The…read moreplace was well lit, although I think a bit dimmer would really set the mood. Lots of tvs and table space and a top tier cigar room. The cigar options were great, with May flavors to choose from. I'm no pro cigar smoker but I took some tips from the pros lol. Overall a nice chill space to meet and vibe with options to order.

They sell defective products without a box. No receipts or exchange. Poor customer service and…read moreunder new manangement does not excuse everything negative thing. Go elsewhere if you want quality products.

Extremely rude male clerk tonight refused to return a defective smoke catcher that I had for one…read moreday and broke within the first hour. I am familiar with the product and suspect it is a fake. First he told me that I didn't buy it there, then he refused my receipt and then he told me I would have to bring it back during the day because I didn't buy it on his shift. I was a regular customer there before today. What a waste of money and time. Inferior service.

This place sold my boyfriend an empty can of nitrous and he went back five minutes later and they…read morewouldn't refund his money or replace the nitrous so we couldn't even make our whipped topping ​:(

Most of the guys that work here are OK. But there's only one of them that gives excellent customer…read moreservice and he is the tall and large young gentleman. He's Always Pleasant. They have a pretty good selection. From lighters to other items that are more specific to smokers, they have it. There is a humidor with cigars. Nothing too expensive like Davidoff or anything in that particular price range. But you'll find AVO, CAO, Macanudo, and the regular Padron as well as other brands of cigars.