This is one of the most important businesses still remaining in Ann Arbor …read more Ask for the danish import Blends. Or anything else. Amazing people for decades

This place is wonderful great history. Great people. Location. Great selection. Place is great…read more Chuck is an awesome dude. Whenever I am in Ann Arbor, I try to stop here and have myself a nice Padron. I would strongly recommend you do the same.

The store for last few months has not been well stocked. Recently they went from 12 to 5 seating in…read morethe smoking room. The price of cigars are creeping up. Due to the lack of selection the higher price cigars are now becoming the go to. Very disappointed for a place that was well stocked and priced decently. My rating is dropping due lack of inventory, pricing, and seating changes. Service by Joe and Chris is excellent.

Under poor new management. No management ever in a store. Same person there daily selling defective…read moresmoking devices.

The person who helped me, Cameron, was very knowledgeable and helpful. He showed me how to use the…read morevape, charged it, and made sure it worked.

I used to go the Smokers Express for many years, close to ten years. Once Covid started it was…read morenever open nor did they post any hours of operation on their door. SO I ventured up the road and found Wild Bills they were open but limited hours were posted on the door. My very first visit was very welcoming, staff greeted me as well as everyone that walked in and they all were wearing masks. Chris was very knowledgeable on the the CBD oil I was desperately looking for my pets. Cameron was very helpful signing me up with their frequent buyer points program. I highly recommend this place for all of your tobacco, vape and CBD needs.

Clean, well stocked and the staff was friendly. I would shop here again. I'm not local but my main…read moreissue with this business is the rewards program. My coupons and rewards aren't accepted at all locations. I don't live in a state that has Total Wine.

A trip through the aisles is a pleasure. In addition the selection expands your vision and…read moreappreciation for a wide variety of estates and regions.

This place sold my boyfriend an empty can of nitrous and he went back five minutes later and they…read morewouldn't refund his money or replace the nitrous so we couldn't even make our whipped topping ​:(

I wanted to return a defective device that physically harmed me and the employee Beth said there…read morewas nothing she could do and no returns. I understand the position she was in however she claimed to be giving good customer service to us while not doing so. I understand the manager is not in until later and I may not get a refund, however that employee offered no sympathy or help at all and that is not good customer service. She could have taken my name and number and tried to contact a manager or even write my name down for some kind of return. I understand no returns, but put a sign up and let people know.

They supplied alcohol for my wedding, Maher was great to work with and had very reasonable prices…read more Like crazy good for an open bar. He encouraged me to order less though and we did end up running out, and the liquor store by the venue said that happened a lot. Anyways, overall it was a great experience!

Great selection of whisky/bourbon! Store picks were excellent. Jason was friendly and very…read moreknowledgeable of their inventory. He offered tastings and quickly honed in on my palate preferences and made great recommendations. I may have bought more than I needed, but I was very happy with every bottle I bought. It was great to buy from someone who was knowledgeable and passionate about the product. I will definitely be back anytime I'm near Ann Arbor.

Very elite, very accommodating. Visited here for a few casuals business meetings with my hubby. The…read moreplace was well lit, although I think a bit dimmer would really set the mood. Lots of tvs and table space and a top tier cigar room. The cigar options were great, with May flavors to choose from. I'm no pro cigar smoker but I took some tips from the pros lol. Overall a nice chill space to meet and vibe with options to order.

Absolutely top-notch experience. The humidor is beautiful and impressively stocked--easily the best…read moreselection around. The lounge is clean, comfortable, and perfect for relaxing with a quality cigar. They carry my favorite brand cigar, LaRoma The staff is friendly, knowledgeable, and always ready to help you find exactly what you're looking for. On top of that, they offer great discounts when you purchase cigars by the box--a big plus for regular smokers or anyone stocking up. Whether you're new to cigars or a seasoned enthusiast, this place is a gem. Highly recommend! Let me know if you'd like to personalize it more or mention the lounge by name.

amazing service and discounts. Worker was very personable and kind with helping my friends and I…read morefind everything we need.

rude worker behind counter. did not appreciate the energy I was given when I was nice the entire…read moretime

Good selection of vapes. Friendly, knowledgeable guy I dealt with. Didn't catch his name. Being…read moreit's a college town, I was ID'd, then matched my name with my credit card. Nobody does that, but thankful that they are thorough to protect their business and me

Bought a battery, broke after it's second use. Took it back, had to buy another one (with a whole…read more$2 discount). This one worked but wouldn't charge so I took it back. Even the manager couldn't get it to charge, but I still had to buy another one (this time, a whopping $4 off). So all in all, I spent $42 for a battery worth $12. If that sounds good to you, then this is your shop. And don't bother emailing their customer service, no one ever responds.

They sell defective products without a box. No receipts or exchange. Poor customer service and…read moreunder new manangement does not excuse everything negative thing. Go elsewhere if you want quality products.

Extremely rude male clerk tonight refused to return a defective smoke catcher that I had for one…read moreday and broke within the first hour. I am familiar with the product and suspect it is a fake. First he told me that I didn't buy it there, then he refused my receipt and then he told me I would have to bring it back during the day because I didn't buy it on his shift. I was a regular customer there before today. What a waste of money and time. Inferior service.