The good news: Everything works, 2 blocks from million $$ homes…read moreImprovement Needed: chips all over the bathroom, no coffee, room needs another lamp maybe a pole lamp, rug needs cleaning, TV small

While it may not be the fanciest motel the staff are top notch. Everyone from the manager to the…read morehousekeeping staff were so nice and incredibly accommodating. If you're looking for a NYC 4 star hotel this isn't it but if you're looking for good people who will help you be comfortable this is the place for you.

Nice hotel in Westbury and not far from where my daughter and her family live on Long Island…read more Friendly hotel staff, always greeted us when coming or going. Room was tastefully decorated, very clean, and comfortable. The two aspects that were annoying were: 1) no ice on our floor. We always had to go one floor below to get ice; and 2) the TV was not user-friendly. There was no visual "guide," so we never knew what was airing at any time. Plus there were no premium stations and even very little regular cable stations. It felt like we were in some remote area where they couldn't get any station coverage. Otherwise, it was fine. I would probably stay here again unless we could find a better room rate elsewhere.

Five star experience relative to the options in immediate area…read more We made a wedding at the nearby Old Westbury Hebrew Congregation and found Viana on Amex Platinum's website. Hotel suite on PH level had a jacuzzi, terrace, living room space, and bedroom with extremely soft linens. Cost was $350 a night which is what we'd pay for an ordinary room nearby. Easy parking, great coffee, very friendly staff and when we needed to extend checkout a few hours the cost was shockingly low, they were very accommodating. Didn't try room service but no problems ordering Uber Eats to the hotel. They also have an option of placing chocolate covered strawberries, rose petals and champagne in the room for $75. Regardless of occasion, choice this option! Primo will definitely stay here again if life brings us back to the neighborhood.

Check-in Christmas Eve 2025. Reservations were made months ago. Checking in was smooth…read more It's when I got to the first room; and checked the security features. A guest key should not open a room when it's been deadbolted from the inside only an E key (Emergency key) should open the door from the outside! I was moved three times and each room lock had the same problem. That's insane! The last room - 301 also had a fickle HVAC. One minute it was blowing cold air, on a day that was below freezing, I didn't need that. The next it was hot air. Go figure. There's a complimentary Breakfast. More than toast and coffee. See photos. They're under renovations. Stuff happens. The elevators work. Rooms have refrigerators. Most of the usual, expected amenities. The halls on the guest floors is a bit of a maze.

Staff helpful but no elevator to second floor which should be noted on their website. Lack of…read moreelevator can't be helped but no excuse for no hot water in the shower while there was hot water in the sink. Go figure. Otherwise I rate it overall 3.75 of 5.

Stayed here for a short stay (4 hours) prior to a show at westbury music fair…read more The outside reminded me of a 60's style Californian motel and as I sang hotel California, I opened the room door to a beautiful traditional style room with a headboard meant for a king. I changed my thinking from the Eagles to the movie The Tudors. Very clean and updated. Cozy warm feeling. The parking lot is narrow that's my only complaint.

Roach infested don't go there. No clean place. Don't go there. Very dirty place. Sheets not changedread more

We were guests at a wedding this weekend and the property is gorgeous, the rooms were very…read morecomfortable, amazing showers, large living areas, very clean. The bartender at the hotel bar was truly amazing, she made great drinks, very personable but not overly intrusive We are looking at booking another stay

Stayed her for fellow YELPER Stephanie's wedding and it was disappointing. The price point is high…read morearound 250 a night and incidental refundable fee of 75 dollars a night. The hotel is severely outdated. For the price point it needs renovations. The rooms are very very big but OLD. the tv is in a weird position that you cannot see it if you are laying on the bed. The charging stations were little to none. We were a large party with multiple rooms and we were all scattered on multiple floors. The food to purchase in the store was overpriced. The housekeeping was the best honestly. The included breakfast and dinner is served buffet style and can use a make over as well. Not worth the price. Stay elsewhere. They also micromanaged and basically harassed up the entire night for "noise." Ruined our stay

Above and beyond! This place doesn't stop amazing me. I attended several weddings here and they…read morewere all perfect, I took everything for granted. Last weekend I saw them doing the impossible! The wedding ceremony was to take place outside and everything was ready. A few minutes before seating down it started raining. Here's what happened: the staff took apart the reception room and set it up as a ceremony room, in minutes! Everything went on schedule. Afterwards while the people were at the cocktail hour, they transformed the "ceremony room" into to a dining room! Everything was flawless and there was enough time for the bride and groom to take their pictures with all the decorations! Weddings are once in a lifetime events and these people have the knowledge and the muscle power to make everything run smoothly! Honestly I didn't know this was possible. They did it all with a smile on their faces, most of the guests had no clue as to what happened. There's some things that money can't buy this is one of them!

Went to a wedding here in March and it was not my favorite…read more The first thing I have to say was that the cocktail hour was in the lower level (basement) of Fox Hollow. I waited in line at the bar for about 15 minutes and by the time I go to the bartender and asked for a water... the bartender told me they did not have any water. I was 7 months pregnant at the time and obviously cannot drink and the bartender told me to check the other bar. Frustrated beyond belief, I sent my husband to the second bar who the bartender looked confused and said he did not have water as well. My husband had to go to the first floor to find someone setting up the main ballroom to give me water. How can you be a wedding venue and hope people are safe with drinking and not have water available at the bars?! The basement cocktail hour was also very crowded, dark and had no signal. The food was meh for cocktail hour and dinner. Would not recommend.

The motor inn has rooms that are being renovated and supposedly under new management, but you can…read morenot trust them, they said the rooms are unavailable, but are renting it out to mostly people who are short day stays and pay less, than what they tell other people, everything is new, but cleanliness, do not sleep on the bed, because they only change sheets not the bedspreads, which is nasty and if you have a complaint, they do not care, they only care about money. I do not give a price range, because it fluctuates, depending if they want to charge you a high or lesser price.

Let's start out realistic. This is a converted motel. It's not a hotel. It's also a Days Inn, so I…read moredid not expect too much. I needed a cheap place to stay for a night on a business trip. The room was renovated which was nice, but there are still many problems. For starters, the door frame was broken and crooked. The room was very tiny, but clean enough. There was also a dead cockroach in the toilet. There were wires out near the window with wire caps and tape which could definitely be a problem for anyone traveling with children. I also did find several alive cockroaches under the fridge and on the window. All in all, I could not recommend this place. It's overpriced and pretty poor quality. The travel websites may make the hotel seem fairly good, but honestly this is not a good hotel and not worth the money.

June 20/19: The previous posters said it all already. This place is cheap & it sure looks it. Old…read morerundown rooms & a particularly old rundown exterior. I was forced to stay here cause a colleague was paying. Old design, in-wall A/C, carpet from the 1980's. If ya can't afford it stay but otherwise go somewhere else!