1. Inn On Folsom

    1. Inn On Folsom

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    San Francisco, CA

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    Inn On Folsom

    3.3 (56 reviews)
    ModerateHotels

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    Joshua H.

    I gave this place 5 stars because they gave me excellent service. I can overlook a lot of things but not hospitality which, as anyone knows hotels/motels fall into that category, is not one of them. I was coming in from a delayed, late flight out of SFO from the Philippines and they let me check in very late. As in almost 10PM late. I have been through situations before where they refuse it after a certain "Late time limit". Inn On Folsom did not and I am thankful to them and the courteous service they gave me, including promptness with getting me a room and checking me in despite my impromptu arrival. For this they get 5 stars alone! The room I stayed in was #107 which is directly down the main hall and slightly left as you leave the check-in counter. This room is also what gave them the 5th star as the location was next to the public restroom and the three public showers. I like this because I do not like to walk a distance for something that should be in-room. Be that as it may, it's SoMa and most places here not named Hilton or in that category will have converted Victorians operating as hostels and short-stay hotels with shared restrooms/showers. I thought I was not going to like this setup and was pleasantly surprised with how clean they keep it. If you are going to stay in the clubbing district for the night, I would recommend Inn On Folsom for their outstanding customer service, willingness to take care of me on such short notice and for generally keeping the place respectably clean for a hostel-type hotel. 5 Stars and worth it to me.

    Bedroom
    Andrew D.

    Bring your ear plugs if you plan on going to bed before 3am. This hotel is located above 2 night clubs. This was not an issue for my wife or I. We're night owls and were usual out until about closing time anyway, but I can see how people could have an issue with that. This hotel is in an excellent location. It's a stones throw away from the mission district and there are great restaurants and bars right around this hotel. This hotel has shared bathrooms and while we've haven't stayed in a place like that before I must admit that it wasn't as big as a deal as I thought it would be. There were three toilets and six showers, more than enough to accommodate the guests staying. The bed was very comfortable and the room was cute. The size of it was just fine and more than fitting for my wife and I. This is a place that I would stay at again for sure, especially if it stays at its current prices.

    Cute room!
    Rochelle E.

    I honestly have mixed emotions about the Inn on Folsom! It reminded me of hostiles and hotels in Italy which was a total plus! They had a nice breakfast provided. It is community bathrooms and showers meaning you have to walk down the hall from your room to use them. The rooms do have sinks and mirrors to do your makeup, we had a nice little dresser to hang or fold clothes. Downfall is the nightclub next door is open until 3:00am, so if you plan on sleeping, you probably can't, unless you are a heavy sleeper. They provide earphones, but that doesn't help when you feel the bass from he music. Also, they have NOOO parking! My car got broken into be use I had to park on the street :/ Overall, I wouldn't go back with my car or any car again knowing that you have to park on the street and it could get broken into. I would go back knowing I was going to stay out late and just needed a place to crash with no car!

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    12 years ago

    It was a hidden gem of a hotel, but they upped the price, making it mediocre like every other hotel in SF. Also, the Wi-Fi was spotty.

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    Page 1 of 2

    Ask the Community - Inn On Folsom

    Review Highlights - Inn On Folsom

    It is upstairs from the Cat Club which is perfectly fine, it's Folsom Street and is to be expected for San Francisco.

    Mentioned in 6 reviews

    Read more highlights

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    LUMA Hotel San Francisco - Original king room with "Bay" view.

    LUMA Hotel San Francisco

    (130 reviews)

    Mission Bay

    We had an amazing experience staying at the Luma Hotel. We were in the city for the May 24, 2026…read moreweekend to enjoy the Star Wars Game at the Giants Stadium - Oracle Park. The proximity to the ballpark is second to none. We previously stayed at the Hotel Via, which is also close to the ballpark, but the AC at Hotel Via did not work and the room was very tight, and the elevator was overimpacted with guests trying to get to the rooftop bar. That was not an issue at the Luma Hotel, as they have a dedicated elevator to the rooftop bar/restaurant, and the inside elevators are for guests use only. Moreover, the AC worked great. Best of all, the staff at Luma Hotel went above and beyond for us to ensure my entire family, my wife and our two kids, had an amazing stay. I cannot say enough good things about Eddy Prieto, who on several occassions made sure we had everything we needed, from providing water bottles, explaining how to get around, where the ice machine was located, how to use the ice machine (which took some skills) how to get on the wifi, to helping us plan our next trip to San Francisco Eddie really made us feel welcome and taken care. Any questions we had, Eddie made sure and gave us friendly and reliable advice. Kevin, the desk manager, also assisted in making sure my Electric Vehicle was fully charged by the time we checked out. Finally, Mazzin, the valet supervisor, assisted loading and unloading my truck which made things that much simpler in getting settled in and packing up. I am looking forward to my next trip to the Luma Hotel which will be coming up soon. I am attaching a few pictures from our stay. What a great view! Thank you again for an amazing stay.

    This has quickly become my favorite hotel in SF. It's the perfect combination of location, price…read moreand quality customer service. It's really close to late night shows at the Midway but it's also perfectly quiet after a late night in the city. While there aren't a ton of options for late night food nearby, the location is really easy to get to via public transportation. My wife recently stayed here in January for her 40th bday and the concierge who checked us in was kind enough to upgrade our room as a free birthday present. It was a super kind gesture and an example of why we keep coming back to this hotel. I'd highly recommend this hotel for anyone visiting the city or just looking for a getaway for a night or two.

    Omni San Francisco Hotel - Entrance

    Omni San Francisco Hotel

    (800 reviews)

    $$$

    Financial District

    This hotel has charm, older but still nice. I liked that it…read morewas walkable to China town, north Beach, and Ghirardelli. The hotel has two restaurants, one for breakfast and one for bar and dinner. But there are so many good restaurants nearby as well. Convenient. I checked in late in the evening during a holiday weekend, and it was busy. The front lobby had two people checking in guests. When it was my turn at the counter, we were checked in pretty quickly and given a run down of the layout and weekend activities. Fresh water is provided right by the elevators so you can fill water bottles before heading to your rooms. And in the morning, hot coffee is provided right before you head out for the day. Pretty thoughtful. My stay was two nights, and the first night the street music and sounds came thru loud and clear. But the second night, it was quiet outside. So it's unpredictable if my stay would be relaxing or nerve racking. The room for 3 was a good size with a large bathroom, large windows of street view, and sizable writing desk, and arm chair. I got to use the gym once and it had all the general equipment and fairly large room. Upon check out, we received the kid welcome gift which was supposed to be at check in, but check in was chaotic so it was better late than never. And the staff were all very nice and friendly during our stay. We would come back to this location if we get the chance again.

    I've stayed at this hotel multiple times. Always enjoyed the location, staff, and amenities. I…read morebooked through Priceline to stay again this weekend. Unfortunately, my dog had to have an emergency surgery that prevented me from being able to use my room. I called the hotel then Priceline then the hotel then Priceline. Back and forth trying to see if I could simply reschedule for a couple weeks out while paying the additional amount. The Omni refused. No reschedule. No refund. The ~$200, when I called well in advance of check in, was worth more to them than the customer. I've spoken to them employees at the hotel who expressed dissatisfaction with the management; I can see why. In a moment of distress for my family, the GM personally declined the refund. I learned a valuable lesson about booking non-refundable and will be looking for a new hotel.

    Hyatt Place San Francisco / Downtown - Health Club

    Hyatt Place San Francisco / Downtown

    (145 reviews)

    $$$

    South Beach

    This is my hotel home away from home. I've been staying here 5 to 6 weeks out of the year over the…read morepast 3 plus years. One of the most special things about this hotel is that The Staff! They are always so friendly and accommodating. And It has been the same staff over the 3 years. I see the same friendly, familiar faces when I arrive and they greet me by name. They always remember that I love to have a tea kettle for my evening hot tea, So they have it sent to my room as soon as I arrive. I always get a king room and I've stayed on so many floors, The rooms are consistently clean and well maintained. I've never had a bad room experience in all of my stays. That has a lot to do with the amazing housekeeping crew. They come in daily to refresh and reset the room, So when I come in, the bed is made, the bathroom is refreshed everything is in place and reset. Not once have I ever had to ask for anything to be sent up to my room. It's all already taken care of. And let's talk about the breakfast setup! Because this is one of the best hotel breakfast I've ever had in my life. There's a hot bar with bacon, sausage and potatoes and eggs and it rotates daily. There's a yogurt bar with fresh fruit and even hard boiled eggs, there's always oatmeal with toppings. There's a center island filled with all of the carbs you can think of even tortillas. The bananas are always just ripe and that's rare. And there are two coffee stations one by the breakfast area and one by the front entry. I love the coffee! I really like the walkability of this hotel too! It's only a block from my office and very close to Oracle stadium as well as being close to the embarcadero walkway. I cannot say enough great things about this hotel and the crew. I love staying here and will always highly recommend this location. Tell them that I sent you! I want to say kudos to the leadership team because whatever you're doing, It's working and it should be duplicated in other hotels. See y'all next month!

    Absolutely awful hotel. Everything feels dingy and cheap. I've stayed in dozens of hotels in SF and…read morethis is the worst value I've ever gotten for my money. Air conditioning doesn't work. Rooms can't go below 75 degrees, and if you ask them to fix it they'll twiddle with the buttons and tell you to check back in 30 minutes and it will still be 75 degrees. After hours of struggling in my extremely hot room (which cost $850, btw), I booked another hotel and requested a refund and the manager refused. (the rest of the staff was very nice, fwiw) This place is very low integrity. They don't care about the quality of the rooms or service, just how much they can exploit you for on the way out. Do not stay here under any circumstances.

    Hayes Valley Inn

    Hayes Valley Inn

    (205 reviews)

    $

    Hayes Valley

    In a great location, clean, and easy to access. The front door uses a passcode, and you'll need an…read moreapp to unlock your room. There have been a few times when the app didn't work, but the concierge was very helpful in getting us in quickly. The rooms can be a bit chilly, though that's pretty common in San Francisco since many places don't have strong heating or air conditioning.

    Absolutely horrible experience--please note that staying here comes with hidden costs!…read more I was looking forward to staying here because of the location and cheap price; $80/night in SF over the weekend is definitely a hard find. However, from the very beginning to end ranged from confusion, annoyance, to plain nightmare. The check in process was confusing and and cumbersome. I was given no check in information, and there was no front desk. The intercom at the front door did not even work, and I had to call their actual "front desk" who apparently said they did not have my information on file and made me go through these annoying steps just to find my hotel room key in a lock box. The most frustrating and nightmarish experience came the next day when I lost the hotel room key (a physical key). I called the "front desk" several times but received no answer then finally got one after about 10 minutes. When I told the man at the "front desk," he told that he would have to speak to the housekeeper. After waiting for another 10 minutes, he informed me that I would be getting fined $200 for the lost room key, which is plain ridiculous, since they didn't have a replacement key (other than the housekeeper's key). I understand a $25 or $50 fee for a lost key but $200 for a freaking key???! After waiting for about 40 minutes total, he finally walked over with my replacement key and begged me not to lose it since that would mean the housekeeper can't even get in (how laughable). What's worse was that the other guests were able to use their phone or a passcode to get in since all the room had e-locks. When I asked the man at the "front desk" why I needed a physical key, he said that not all of the e-locks were working--including the one for my room. What a load BS. A horribly dingy hotel that can't even get its most basic sh*t together. Stay at this incompetently run hotel at your own risk or better yet find much better options.

    The St. Regis San Francisco

    The St. Regis San Francisco

    (539 reviews)

    $$$$

    SoMa, Financial District

    My wife and I chose The St. Regis San Francisco to celebrate my birthday, and we had a wonderful…read moreexperience from start to finish. We were pleasantly surprised with a complimentary upgrade to the Astor Suite, and the butler service made the stay feel even more special. Robson Boscarioli welcomed us to the suite, gave us a thoughtful introduction to its features, and arranged complimentary pressing. Later that evening, butler Arjun Saud surprised us with macarons, fresh fruit, and a personalized birthday message waiting in our room. One of our favorite touches was returning from dinner to find the room beautifully prepared for the evening. The turndown service, relaxing music, and pillow spray created such a welcoming atmosphere. I'd also like to thank Chief Concierge Daniel Rey, whose communication before our arrival helped make the celebration feel special from the very beginning. The hotel is beautiful, but what really stood out was the hospitality. Every interaction, from the concierge team and butlers to the front desk staff, felt warm, genuine, and attentive. Thank you to everyone at The St. Regis San Francisco for helping make my birthday celebration so memorable. We truly appreciated all of the thoughtful touches and look forward to returning.

    The service (minus the food/catering/restaurant) is great. The only thing that annoyed me during my…read morestay was how long the food/restaurant takes to be served here. It took almost 1.5 hours for room service to get to my room on a Friday night. Same for breakfast the next two days...20 minute wait to be seated, 15 minute wait to get order taken, and a 20 minute wait for food to be served. It gets boring quick having to wait so long. I was considering lowering my rating to 3 starts because of this. Other than that, the facilities are nice and the rooms are modern. The location is also convenient and walkable to most things on Market Street.

    Four Seasons Hotel San Francisco at Embarcadero - Restaurant at the lobby

    Four Seasons Hotel San Francisco at Embarcadero

    (47 reviews)

    Financial District

    Impeccable. Truly impeccable at every turn. Attention to detail knows no bounds at this Four…read moreSeasons property. Not sure who the GM is, but they need to take a bow for creating and maintaining a culture of pride and excellence. The staff is happy to be here and it shows in every small detail. The staff made an ordinary stay an extraordinary guest experience. If you are trying to determine where to stay in SFO, look no further!

    I have a problem with this being a Four Seasons, because it's really not that type of experience…read moreand I wouldn't think they would just throw their brand around. The hotel used to be quite a few other properties, so while they may have decorated it, it's not the luxurious experience we've had at other hotels. The views are to die for, we had a room that spanned windows from Golden Gate to Bay Bridge, it was amazing being on the 45th floor and seeing the night sky and morning sunrise. The property doesn't really have a real lobby, spa, and the restaurant is average, as in the quality of the food was just not top notch, and they have access to the best ingredients. They only have two elevators and are quite slow, at a busy time this can be quite annoying. The room itself was small, no real furniture, would have been nice to have a sofa and table with two chairs. There was no dresser. The bathroom was great for one, but small for two. The shower didn't have a bench, no his or her's sinks. The bed when we got into it was super soft and not supportive, when we called they did something really odd and put a board on the mattress and then a topper. I guess they have a guest that asks for this. Why didn't the service people know they have a firm version of the mattress topper they could have switched for us. We didn't have the best sleep. Again, usually the Four Seasons beds are amazing. While this property doesn't charge regular Four Seasons prices, it also doesn't deliver the experience and it would be a shame if the brand started doing this.

    Inn On Folsom - hotels - Updated July 2026

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