As a first-time homebuyer, I'm glad I bought with Samson's Home Happy group. They were considerate,…read morepatient, and helpful. Elizabeth first gave me an info packet and comps, so I could learn the basics of buying a home in VA's competitive market. As I got more ready to purchase a home, I filled out a questionnaire, which helped me and my partner think through what we're looking for. It also helped the Home Happy group figure out what we'd be interested in. When we started actively looking, Ann walked us through every tour, noticing details and issues to follow up on. We had a contract accepted our second try, and the price was reasonable. Kristin performed the walk-through with us and congratulated us on our fantastic home!

The Happy Home Team came into our lives right after we parted ways with our first real estate…read moreagent. Within hours of contacting Kristin, we met, developed a plan of action, and were on the market in less than a week. Our home sold in two weeks for the price the other realtor wanted to list it. We closed the sale two weeks later. Cannot say enough about Kristin's sage advice and talking us off the ledge a couple of times during final negotiations and completing the sales contingencies. Superior agent, great team, excellent selling experience! If you want to sell your home quickly, for the best price call Kristin and the Happy Home Group.

We interviewed four realtors in total. During her interview, Judy gave us an excellent first…read moreimpression; she appeared knowledgeable, confident and well-versed in the housing market. Unfortunately, the reality of working with her was far less positive. Many of the promises made early on were not fulfilled. We often had to do our own research to obtain key information necessary for decision-making and we never felt that she was consistently working in our best interests. Judy was not proactive; we had to repeatedly remind her about tasks she was responsible for and push for follow-ups that should have been handled without prompting. She was also forgetful and we frequently found ourselves having to restate the same points as if they had never been discussed before. Her recommended handyman who repainted our house, was unprofessional and careless. He damaged several items, including the bathtub diverter and a handrail and ruined our curtains. We ultimately had to pay for repairs to fix his mistakes. Moreover, he reacted defensively whenever problems with his work were pointed out. On a positive note, her plumber, from BST Mechanical, was professional, reliable, and did excellent work. Another disappointment was the lack of promised communication after closing. We had been told we would receive a follow-up call, but instead learned through the title company that the closing had been finalized. We had completed the e-sign process days earlier because we were out of state. We cannot say with certainty what influenced Judy's approach to us as clients. However, we cannot ignore the question of whether our treatment was shaped, consciously or unconsciously by factors such as our background or perceived circumstances. Whatever the reason, the overall experience was frustrating, stressful and deeply unsatisfying. We are simply relieved that it is over.

I cannot begin to find the words to adequately thank Judy for everything she did for me during the…read morehouse purchase process. Her professionalism, expertise, and above all, her high integrity won my trust and gave me peace of mind. I had not purchased a home in several years, so the process was at times somewhat overwhelming and confusing. Despite this, she was always extremely patient in answering all of my questions; clearly explaining anything, even more than once, whenever I asked.  As a very busy mother of two teens with a demanding job, her diligence and reliability were invaluable to me. She sincerely looked out for my best interests and dedicated numerous hours and energy on my behalf. As a real estate agent, I am sure she had other clients who also had important needs and potential home purchases that would yield more commission for her than mine. But not for one second did I ever feel that I was not a priority or an inconvenience. She listened to me and understood my needs, which made me feel valued as a client.  If she is not already teaching classes on real estate and client engagement, she definitely should consider doing so, as she is the model that all in the profession should deem as the absolute gold standard.

I have both purchased and sold with Rachel, and there is no one else I'd prefer to work with…read more Strategic - Rachel is an expert. She has great strategies for each step of the real estate process - from staging to timing to choosing the right fit for you, and she's great about explaining her thought processes at every move. She lays out all your options and offers you strategic choices. She's been doing this a long time, and she knows her stuff! Friendly and Real - She's not afraid to be honest, building trust, and she's not afraid to share her life with you. She'll be real with you because she wants you to make the best choice for your living situation. She's never made me feel like an obligation or an inconvenience, even when I've called her years later just for some advice as I bought a house in California!

Valentino was great until we reached the final walk-through and settlement; hence the "Meh. I've…read moreexperienced better" 2 star rating. It was really hard for us to decide on moving forward with this home because there was a really gross cat closet in the home that just turned us off. Eventually, we moved forward and after the inspector came in, Maria negotiated 3 items to be fixed before we would purchase the home. One of these items, naturally, was for the sellers to deep clean the 'cat pee closet' so it wouldn't stink anymore. We were told the final walk-through would be done up to 5 days prior to settlement to make sure the items in question are fixed. Settlement was May 9th. On April 22nd we emailed Maria, "How are the inspection items progressing?" Maria wrote "I plan to check in with the listing agent next week regarding the receipts as the sellers have until the final walk through to have the repair items completed. I'll be sure to keep you posted." We were confident that Maria was taking the necessary steps to make sure the items were completed. The morning of May 9th, settlement day, I emailed Maria to ask her for the sqft of the carpet in the home or the dimensions of the rooms so I could schedule carpet cleaners. She wrote back with, "Unfortunately I don't know the carpet square footage or have specific floor plans with the dimensions for the home. On the positive side, the seller had the carpets professionally cleaned prior to leaving, so you may want to check it out this afternoon before making any specific plans." At the same time, Ben sent an email with the invoice, "Please see below for some final notes from the listing agent and attached for the home inspection receipts......." *final notes from seller: "Hey Ben -See attached invoices for the home inspection items..... my client got the property professionally cleaned as well..... " In response to Maria's email (that she didn't have dimensions of the bedrooms/livingroom), I wrote: "No problem! I'll just measure it when we get there.....I did see the invoice and all the carpets weren't cleaned.....I actually thought it was kind of funny that their agent said the property was professionally cleaned, when the invoice says it was only half the carpets and inside the oven ;) lol ..... the hallway closet was not in the invoice - which was the only thing we asked to be deep cleaned. It had better be cleaned and not just febreezed!! :) " Maria Responded with: "Understood, Jocelyn. I expect that the whole property was professionally cleaned (included the hallways, staircases, kitchen living area, etc) and that the standard form just didn't have a place to state those areas. With that said, you'll have a chance to check it out shortly. ;) Keep me posted!" Soooo... since she didn't care to take my concern into serious consideration, I did it myself and called the cleaning company to confirm what EXACTLY was cleaned. The cleaning invoice said: Bathrooms: Bedrooms, Living Room; Cleaning Carpets Dining Room and Basement: Kitchen Inside Oven Total Bill: $60.00 After calling the cleaning company, I wrote Maria: "I just got off the phone with [company name].,,,,,,It was JUST the Master Bedroom carpet and inside the oven. Nothing else in the home was cleaned.... She said she was told they only wanted the Master bedroom carpets cleaned so that's all she did..." (I specifically asked about the hallway closet and the cleaning company said "No, just the Master Bedrooms carpet was requested to be cleaned, so that's all we did.") Maria wrote back with ",I just left a VM for the listing agent to get clarification on the hallway closet.I'll let you know if I hear anything prior to the final walk through." We didn't hear from Maria. Ben met us for the walk-through and the cat closet REEKED of pee... STILL! He 'texted' our concern to Maria. We left to eat and 1hr later met Ben for settlement. He didn't revisit our concerns nor did we hear from Maria or anyone at Valentino about enforcing the contracted items. We were just told to sign. We got home and I emailed Maria directly. She responded with, "I'm so sorry, Jocelyn. The listing agent had written back (much later) the carpet in the hallway closet had been cleaned. Unfortunately once going to settlement, we really don't have a leg to stand on if we were to go back to the sellers regarding this item. With that said, let me know if I can assist in anyway. I hope everything else went smooth and successful today & your happy with your new home" I was shocked. It was like a slap in the face. Basically... "Meh, tough love, Jocelyn! Have fun with the cat closet!!" Maria did send me a link to ahome remedy to get DOG pee out? First, that's 'dog', and second, if I wanted to clean that closet myself (I'm pregnant) then we wouldn't have negotiated the sellers to do it!!!! So now, I'm 8.5mo pregnant using CHEMICALS to clean that closet myself. Thanks!

What a pure joy to work with Maltianna! Extremely knowledgeable and professional,disciplined,answer…read moreon time with all questions,walked with my family through whole process. We are very picky and difficult customers,with multiple hard requirements,hard budget caps and everyone in family had their own strong opinions. She had a smile on her face,never gave up and believe it or not,but we worked together almost a YEAR!!! before we found a dream house. After that,I think,this is our family genuine desire to become a friends in real life,for a years to come))) Honestly,I'm surprised that this is a first review,I'm sure that there will be thousands customers who would agree with me on this.

Worked with Maltianna on renting a townhome and she was so friendly and helpful during the whole…read moreprocess! We never felt rushed or pressured, and she always gave us her honest opinion on the property based on what we were looking for, regardless of the price. Would definitely recommend working with her if you're looking for a new home!

Cheryl Kincaid and the team at Estridge are very professional, effeicient, and resourceful. As…read morefirst time home buyers, my wife and I did not know where to start. Cheryl really took her time to understand our needs, concerns, and preferences, and taught us a lot on what to look for in a house. Her personality was great to work with, and we maintained great communication throughout our house-searching journey. She was very organized and detail-oriented, and everything went smoothly from first meeting to final closing. Cheryl's expertise, patience, and empathy reassured us every step of the way. If not for her, we wouldn't find our dream house so quickly. Thank you Cheryl!

Caroline Aslan made finding and buying a new home fun and stress-free in a sellers' market. She…read morehelped us narrow down our real needs and wants, and took us to diverse housing and neighborhoods all over DC, Maryland, and Virginia till we were sure we were choosing right and stayed very patient and cheerful as we tried to make up our minds. Her guidance and suggestions were on the mark, and we are now happy in a much better home than we had hoped for, and could not be more pleased! If you want to find and buy a great house, go to Caroline Aslan.

Thank you, Franky and Team!…read more If you are looking for a house in the DMV area, Franky is the perfect agent! HE IS THE PERSON WHO HELP US TO FIND THE HOUSE JUST WITHIN THE 2nd OFFER in NICE AREA! My husband and I met Franky at one of the open houses in Washington DC. At that time, we didn't have any idea about the home-purchasing process. Even Though we searched online, we still got lost since we didn't know what the first step was and what our priority was. Franky helped us to understand the overall process, and encouraged us to think about our future life to set the goal of home-purchasing. Even Though we were not his clients at the moment, he gave us a 1-hour presentation of the whole process with the pamphlet. When we decided to go with Franky, he tried his best for us to find our FIRST HOME with some of our considerations. Since both of us work full-time, he made house-tour appointments or meetings (regarding making offers) after work hours. After our offer was accepted, Franky and his team gave sufficient advice regarding everything, such as locking the mortgage, depositing, final walk through, and the settlement! It took only 6 weeks to move into the new home since we started to look at the house to buy. As you can see my name, I am a foreigner and the whole process seemed overwhelming for me. However, Franky helped my husband and I to relieve the stress by communicating with the selling agent and title company. (Oh, I heard that he speaks English as well as Spanish). If my friend who came from foreign country asks me to recommend any agent, I will recommend FRANKY and his team! I am writing this review in my new, cozy room, where I dreamed about since I immigrated here. I can convince that if you work with Franky, you will never regret.

I had the pleasure of meeting Franky Hoyos to assess our house sale. Franky stood out as offering…read morethe most detail-oriented & analytic pricing recommendation, coupled with an eye for the subjective & aesthetic factors that should also be considered in pricing strategy. Most of all, I was impressed with Franky's work ethic, he puts his heart into representing his clients, which is a rare find in a realtor.

Nurith pays attention to details, is responsive, efficient, and timely in addressing any deadlines…read more The contractor that she brings onboard also provides quality services.

A good property manager is hard to find. I'd put Next Level Rentals and Realty in the average…read morecategory. Service started out promising in the beginning then concluded messily once the end was on the horizon and no money was to be made. Two tenants moved out while NLR was managing the property and there were damages unfixed; and no deposit money until this review. There were many belabored emails when we expected automatic deductions from tenants for repairs. Still don't know where the owner repair deposit is. The repairs department was the standout, especially the new manager; he stayed on top of the jobs and communicated w/o having to be followed up with! At least the interior of our place is functional.

Just closed on an investment property with Live Love DC, and working with Jessica was fantastic…read morefrom start to finish. She's incredibly knowledgeable about the local market and both residential and investment purchases, and she made the entire search and transaction process feel easy and manageable. Jessica brings a ton of expertise to the table and truly goes to bat for her clients. She found me a great property, negotiated a strong deal, and clearly understood every part of the process from start to finish. I'll absolutely be buying with her again -- she 100% earned my business.

Jessica and her team represented me in my first home purchase. They were helpful, responsive,…read moreknowledgeable, and always made time for me. She continued to follow up with me after closing and answer any questions I had. I felt incredibly supported throughout this entire process. I highly recommend them.