The worst place I have ever dealt with my entire life, worst management and rude staff. Fraudulent lazy people. After changing my insurance I sent my new insurance information before starting sessions, and same thing for my wife, they said nothing and after 4 sessions for me, 2 for my wife and 720$ later I discovered that they don't take my insurance. They did contact me or inform me and when I tried to work something out with them they told me that I haven't send it directly to them and sent it to my therapist and that my therapist has told me that they don't take my insurance which are all lies and the sad part is that therapist who is lying sided with them. Since I have started in this place I only spoke with my therapist, I have never seen or dealt with anybody else, and whenever I try to call nobody answers ever!!! I am gonna need a therapy for dealing with them!!!! read more

"I've been working with Jennifer Rizzo at Inner Balance Counseling for a while now, and I can't express how much she has helped me grow. She has created a space where I feel safe to be honest about my struggles without judgment.She has helped me set boundaries, improve my communication, and understand my emotions in ways I never could before. I always leave sessions feeling heard, validated, and with a clear plan to work on between appointments. If you're looking for a therapist who truly listens and challenges you in a supportive way, I highly recommend Inner Balance Counseling" read more

Horrendous record keeping and billing practices. A month after I stopped being a patient, they charged me $200 due to a "system glitch," but never have refunded me the money to this date. Sent me a bogus printout of my billing history in an attempt to justify the charge after first claiming it was an accidental charge, then saying I actually owed them the money. There were at least 2 other occasions in which I was incorrectly billed and the situation was not resolved appropriately. Extremely disrespectful administrative staff who refuse to help and continue doubling down. I would recommend staying far away from this practice unless you want random unauthorized charges to appear on your bank account whenever they feel like it! read more

If I could give them less than one star I would. Absolutely horrible, horrendous experience. I saw Katerina Martins and she was one of the worst therapists I've ever been to. I would never, ever recommend this practitioner to anyone. At the onset of our therapy, she told me that the only things she would have to report is if I was going to harm myself or someone else. Neither of which I was going to do. I was in the process of a divorce and, as anyone would do in therapy, vented that my ex came to pick up our daughter and we got in a verbal altercation- nothing physical and something normal that many normal people would encounter during a stressful divorce process. She reported me to dyfs and said that I knowingly put my daughter in harms way. She made mine and my daughter's life absolute HELL! Dyfs came to my home and even said the whole thing was a JOKE! My poor daughter, after everything else that was going on with our separation, had to be interviewed by dyfs. It was a truly terrifying and horrendous experience for all of us. I've been to an amazing therapist since that time, but it took me a while from being scarred for this experience, who even said what she did was SO WRONG and extreme. I hope she loses her license for putting us through this experience. read more

have never written a review before but my concern for others compels me to write. If I could leave zero stars I would. This is a review solely of Wendy Perello. I have no experience with any of the other therapists at Inner Balance Psychology Center. The office place is clean, warm, friendly and inviting (with relevant books on the shelf). It might be that Wendy Perello is inexperienced and ill informed after but I would expect someone drawn to the profession to have better natural instinct. She broke my and my daughter's trust when we needed her most. She was unprofessional and lacking in empathy and did not care about what was in my daughter's best interest. Our experience with her was devastating and traumatic. I tried to talk over what happened with Wendy several times to point out how detrimental her actions were to my daughter but she would not budge and continued on the same course. To confirm my understanding of normal practice, I recounted what happened to a number of other professionals and they were all shocked at the choices she made and pointed out that they were the antithesis of a therapist's purpose. In addition, her recommendations to my daughter lacked insight and realism and a lot of the sessions were spent discussing fluff rather than dealing with real issues. Since that time, we were able to find an amazing therapist so I am grateful that Wendy revealed her (in)abilities. I would strongly recommend to avoid her at all costs. A good therapist, while hard to find, is out there. Keep looking! read more