Warning avoid this company! I hired this company aka Patrick to do the flooring, baseboards and door casings at my moms place. (Unfortunately she had just passed away.) Patrick is all smiles and agreeable while he's trying to get you as a customer. Tells you everything is going to be perfectly done. Patrick declared he works with the home builders up in Westwood Plateau. Patrick promised 2 guys, "his guys". 1 came. The end of day 1, I noticed mistakes. Missing flooring, door casings were not real casings. baseboards ripped down to to fit and installed backwards, the cuts were crooked, headers crooked and the wood was chipped and broken, along with extra saw cuts. It looked messy. I spoke with the worker and he said he would fix it all. The worker then told me the HE IS NOT A CARPENTER!!! I was a little worried at that point. The worker told me everything will be okay. Patrick called, informed me that it was finished. Day 3, I went with my brother to look everything over. It was bad. The front door and back door didn't even have casings. Nothing was fixed like the worker said he would do. I took photos and sent them all to Patrick he said his guy would come back tomorrow morning and fix all the deficiencies. I ask Patrick repeatedly to come and see the workmanship and Patrick refused. The worker showed the next day. This guy YELLED a at me. Patrick's worker was so angry that I had called Patrick. He was so angry my brother and the painter had to stop him. They told this guy to do the repairs and be cool. My brother with 30 years experience in construction helped this guy fix some things. He refused to redo the baseboards and some door casings were left crooked. The cuts were short, uneven. The miter joints were so big you could stick a pen in between. 26 days later he finally agrees to come out. Mainly because I hadn't paid him and I had a little mistake by the cabinet company and they wanted an estimate from Pat for the repair. Patrick was so aggressive towards me I broke down crying. He spoke over me, treated me like I was inferior, a woman, that I didn't know anything. That my expectations for quality work was ridiculous. He kept stating that he does this work for big home builders and I should be satisfied. In the end he said he would redo everything but it may take a month. However he refused to pay for the painter to come back. At that point I was so upset and grieving the loss of my mom I just asked him for a discount. He had already offered me 300.00 off. I thought it should have been 5-700.00 seemed a bit more agreeable to me. He refused and left. In all my years I've never been treated with such demeaning behaviour by someone I've hired to work for me. Please avoid this company. My friend that hired him is going through the same things. His flooring is falling apart and it's just barely 2 years! I took shapshots of my friends review for everyone to read. *** Jen, The reviews all over the internet describe Patrick and his patterns of aggressive and rude behaviour towards customers that have issues with innercity's quality of workmanship and or professionalism. If these reviews all state similar issues, there are more. I paid very good money for a service that was poor quality. I haven't paid in full because the workmanship was awful. Patrick's aggressive, rude attitude towards me telling me I don't know good work when I see it. The pictures don't lie! As for the sale of my condo.... My realtor wrote that up. Yes, it sold quickly. The housing market is on fire. The photos on line were skillfully done to hide any problems. To address ihome cabinets. They were always very kind, especially Eric. Eric admitted himself that they made horrible mistakes. Vicky however was rude at the end because she knew what a bad job they had done. Many People resort to this type of behaviour when they are cornered. I would never hire them again. I have witnesses and written statements. other reviews to prove the unprofessional behaviour and poor quality installation/workmanship by your company. I'm not praying on small businesses I paid for work to be done as promised. The stress was so great I had called Patrick and emailed him that I will just pay it and be done. He refused Payment, that's why we are in this mess. I ask who's praying on whom here. Patrick sends workers to do workmanship that they are not trained to do. Patrick refused to come see the work in person for almost a month. And only because Ihome cabinets asked me to ask Patrick for an estimate on the flooring repairs because they left a board that should have been removed. I asked Patrick to work with Ihome on the repairs. Never a false repair quote. That's an outrageous lie! Jen you were not there. My brother witnessed all. Patrick over spoke him as well and told him that those door casings and baseboards were standard practice. It's laughable because my brother said he would be fired if he had done work like that. read more

After reading this review from Amber, I have decided to step in and share my experience when dealing with this client. I have years of experience and take pride in doing my best to satisfy every client that chooses to trust us with their kitchen. Amber purchased her new kitchen cabinets and countertops with my company. I realized we were going to have a problem the first time Amber called and asked me to come in during install. She wrongfully accused us of poor workmanship, meanwhile the install was not complete. We sent in one of our best installers, who has 35 years of experience installing cabinets. She had unrealistic expectations of our company. She was upset about the cabinet not being straight to her wall when the wall itself was not straight. Our installers are not miracle workers but they do the best they can with what they are given. We addressed every one of her concerns and went back to the jobsite on multiple occasions to address each complaint. Many complaints were not deficiencies with our cabinets but problems in other areas. For example, her complaint about the gap between the cabinets and the fridge was simply a matter of straightening out the fridge. In our experience with Amber, her expectations were too high and her review untrue and I do not doubt it is the same case as her review for Inner City Flooring. Sometimes a customer takes advice from someone they think has much more experience, and trusts their expertise over us. We do not argue, there are different ways of doing every kitchen. Our clients can expect to receive everything as it is shown in the showroom and in this case we went above and beyond to achieve such. Unfortunately, no amount of effort to satiate and keep Amber satisfied was enough. We wish her all the best despite our poor experience and are proud with the way her beautiful kitchen turned out. Eric iHome Cabinets read more

We we're impressed by Pat and his staff's knowledge, selection of flooring options, and quick turn around time for installation. We had our pantry flooring and door transitions done and even though it was a small job, they made us feel like valued customers and we will definitely be using them for larger projects in the future. Thank you so much for being so friendly and professional (even though it was during the heat wave and we had no air conditioning)! Cannot recommend them enough! read more

I had my carpet redone in my tenants suite by Inner-City Flooring. The service was fantastic. The installation looked beautiful and I am very happy with the carpet especially for the price. They were professional and kept in contact with me throughout the whole process. Not to mention from the time I called the carpet was installed 3 days later. I would recommend Inner-City Flooring to anyone! read more

Great company start to finish. Always treats customers as if they are family. Patrick always made himself available to either answer are questions on the phone or pop by if we were really concerned. Not sure why these other people have left negative reviews he was a professional from beginning to end and I would not hesitate to recommend them to all my friends and family. read more

We have used Inner City Flooring for three different projects over the past 4 years and could not be happier. The installers were helpful and polite and worked incredibly hard on each project. Pat was informative and helped us through each project without a hiccup. Highly recommend Pat and his team. read more

Efficient, knowledgeable, and high quality product at a great price. My wife and I wanted to redo our main floor with vinyl plank flooring and found several companies to quote on our project. Pat walked us through the process and answered all our questions. We are very happy with our new floors. read more

I have used Innercity Flooring 3 times and have not been disappointed. They are a small Family business that go out of their way to make sure customers are satisfied with their products and workmanship . Thank you Pat (owner) and Thank you Larry (installer) R Peterson Coquitlam B.C read more

I am so happy that we chose Pat and Inner-City Flooring to redo vinyl plank throughout our condo. The turn around was so quick, the installers were hard working and very professional. I recommend them to all my friends and family looking for flooring. Definitely go see Pat! read more

We went to several different flooring stores and were given the usual sales pitch, with Pat he took the time to explain the whole process to us. The installers were hard working, quick and efficient. Beyond happy with our floors and everyone who comes mentions them. read more

Staff was very helpful from the first contact on their website to meeting the sales team in person. We had a basement floors put in and we will definitely be getting our top floor done next. The process was really easy and we were booked in quickly. read more

We are extremely happy with our new vinyl plank floors. Pat was very informative throughout the whole process and the guys were very hard working. Everyone loves our new floors and we recommend this company to everyone. read more

very helpful with choosing the floors we needed for my moms place. they worked with the strata management to get the project going so she could move in on time. she is very impressed with floors. thank you read more

we are extremely happy with our recent flooring project. Pat was helpful throughout the entire process. I would recommend them to anyone wanting a professional job done on time go with Inner-City Flooring. read more

Very knowledgeable and helpful. we picked out hardwood and carpet and then did a mix of the two on our stairs. the showroom is really unique compared to other stores we visited. read more

Fantastic team, Pat was efficient and extremely knowledgeable, the installers were friendly and worked very hard. We couldn't be happier we chose Inner-City Flooring. read more

Really happy with our engineered wood purchase. they put it in really quick and it looks like show home now. very happy thank you pat.

Cant say enough great things about inner city. I was able to get booked in a time crunch and the installers were quick and on time.