I had a wonderful experience yesterday with Eileen (apologies if I misspelled her name!). She was…read moreincredibly attentive -- offering to zip and unzip me each time and bring additional sizes -- providing me gentle advice about what fit me best -- and serving as an ally throughout. She was also fun and funny -- a reminder that shopping should not be an ordeal but a treat. Lastly, she was very kind and patient with my mom who had different ideas about what looked nice on me -- even though Mom happily paid for the outfit at the end. :-)

I just had the worst customer experience at the Westport Theory store. Totally unacceptable given…read morethe price point. I shop on Theory.com a LOT and never had an issue returning anything, but when I tried to return something at the store, the lady was rude and nasty. Do not shop there is you enjoy professional customer service. There are plenty of shops in Westport with excellent customer service, including Brochu Walker and Eileen Fisher.

Wow! This Athleta location is amazing, it has a great vibe! Heather was welcoming and took her time…read moreto give me a tour of the store. All of the staff were friendly and helpful. The store is clean and a relaxed place to shop. The main entrance is on Main St where there many other shops and street parking. There is a big free parking lot behind the store with a back entrance, which is great on really cold evenings, like tonight. Great selection of clothes. Everything is soft and comfortable. They have sales items, too. Popular place.

Amazing!!! First time going to Athleta today with my Mom. From the moment I walked in, I felt…read morewelcomed and appreciated as a customer. The entire staff was wonderful. Sue and Michelle really took their time with us even though they were busy they were both incredibly helpful and we never felt rushed. Can't wait to go back soon! Thank you ALL for the outstanding customer service!

This is a beautiful store. The customer service is good. You feel welcomed in the store. The…read moreclothes are really great. The store is pretty big. It's not that hard to find parking in the area. Parking is mostly free around the area.

I had a great experience on a recent visit to the vineyard vines Westport location. It was my first…read moretime at this location and based on the service I received I'll be sure to shop here during any future trips to The Nutmeg State. I made a purchase at a VV in New York that unfortunately was not the right size. While on business in Connecticut I thought it was worth a shot to try and exchange the item, even though I didn't have the receipt with me. I was warmly greeted upon entering the store and after explaining my situation to the manager she was eager to rectify the issue. It's always a pleasure to go into a place of a business with a negative or neutral expectation and leave satisfied with the service your receive. Not only was I able to exchange my previous purchase but I picked up a few extras while I was there. It's not quite Summer without VV...or Fall, or Winter, or Spring....

I've been getting both supplies here for years, Great svc, guys are knowledgeable. They always have…read morewhat I need or can get it in a reasonable time.frame.

Limited supplies - no kids apparel, missing inventory, no umbrellas. They keep nothing in stock it…read moreseems and never get new stuff!

OUTSIDE - in the heart of Greenwich on main drag. Like an old bank bldg years ago…read more ENTRANCE- very elegant looking inside. However the showroom is small COLLECTIONS - not a plethora of selections but very stylish floor models for large, carryon, and other wallets bags etc. SERVICE - Pauline was extremely helpful and knowledgeable. She helped set up luggage codes and customized placards for the bags PRICES - this luggage is higher quality and prices are extravagant. Big bags are in the $1,000 range, the carry on type more like $700-900 Overall a good place for high end stuff

I love Tumi products. It lasts forever. They make some cool stuff. But for me it is the durability…read more Smart designs, durable products, good looking.

Love this store! Always so clean, stocked and love the decor and installations. The last few times…read moreI've been underwhelmed by the staff and their lack of hello or making me feel welcome to the store. They usually are wrapped up in their own convos with eachother. I do love free people and it's my favorite clothing brand. Hope this can improve because it makes me just want to order online,

Free people post a return policy stating they accept returns. I ordered a few items on…read more Free people's web site and waited over a month for a refund . I called the store a number of times and they keep saying they escalated the matter and 72 hours I would have my monet back . 72 hours went by and still no refund. I finally called my bank and got my refund and now my free people account is restricted!!!!! I had every right to get my money back !!! I no longer had the merchandise. By law they have 10days to refund the monet once item is returned!!! It was over a month !!!!

We love to come to this store and shop for the grand kids. Usually they have a great selection and…read moretheir prices can't be beat. We often shop and come out with bags and bags of stuff and the final cost is often very good. Usually when you go and they have items on sale the deals are to good to pass. The store front is not huge but everything is well displayed so you don't feel like you are on top of each other. Join up for the rewards program and get additional savings. Also the staff is really nice and helpful, not overbearing but always ready to assist.

They are having a baby boom sale so I had to stop by. We were greeted and told which area would…read morehave what we were looking for. I must say that Allen, the cashier, was very patient and helpful. It seems that online prices and store prices were not the same. I came here for the deals so I had to make sure I was getting the appropriate price. He could of easily gotten annoyed but instead he pulled out the store tablet and started searching some of my items also. Of course I double checked the ones he checked ( I have trust issues lol) to make sure but he still was so calm and professional. He explained to me how the reward bucks work and realized that even though I was receiving emails I was not in their computer, so he fixed that for me. Thanks Allen for great customer service.

Catherine, the manager of this store and the Lexington location unfortunately fits the…read morestereotypical rude French person. The stereotype is not true! But it's people like her who give frenchies a bad name. And Cotèlac. And Acoté. No wonder the Lexington store isn't on Yelp -- too many bad reviews. My story is not unique. Tried to make a valid return and was told no -- despite their clearly stated policy on their website. Très grossier, Catherine. Retourne d'où tu viens.

Great merchandise and good service if a but too eager to help. Sometimes you just want to browse on…read moreyour own. Yet they are helpful when you ask for assistance. I like buying the beautiful clothing best of all!!