Cashier guy was a total jerk and rude for literally no reason. The selection wasn't great by any…read moremeans, and the value of the things was almost the same as internet value. can't stress enough, the guy who was working wad totally rude and standoffish for no reason. I was even so polite!

Brought in a trade in console and the guy was clearly frustrated sighing and such as he had to test…read moreit i guess? The frustration was quite noticeable so I asked what the big deal was and all of a sudden I was getting yelled at by the "tough guy" Manager stating I wasn't allowed in the store anymore...the worst part was he made a reference saying "he was better off than me" because he wasn't the one trading in a console...I couldn't believe it I was shocked. True stereotypical behavior from privileged condescending people...whatever happened with Good Customer Service skills? Perhaps it shouldn't be a career choice if you're not good at it...

So far I have had pretty good experiences. I have AT &T and use the Asurion insurance through them…read more My phone has broken twice and my husband's broke one, we have had all repairs done faster than expected.

They lie about problems with your phone so they won't be covered by the phone…read moremanufacturer.......stay away.....screen was fixed once by them, and a month later same exact issue, but its my fault......ya!

We purchased recently a new GE Profile fridge from Shoreline appliances in Groton. It was the…read moresmoothest purchase, deliver and pickup we've ever experienced. Our delivery in Niantic was quick and the delivery staff were awesome too. We had a problem with our cable connection to the water and ice maker and they sent their repair guy Glen out within a few days. Glen arrived and fixed the problem quickly. He was professional, knowledgeable, and courteous. Thank you Glen they are lucky to have a repair person like you. We were so impressed with Shoreline from beginning to end and we said we will only buy an appliance from them going forward. Thank you for your service. Barbara K Niantic, Ct.

I'm not happy as my washer which I bought at Shore appliances quit spinning the clothes. called for…read moreservice they came out told us we needed two parts. Parts were ordered it took a month. Parts just came in the service guy came today and installed the parts said machine was all set. we and put in a small load to test it results were bad. the new parts did nothing to change the problem. called the service department immediately and they can't get anyone back out for a week. This is not what I expected!

We went to this store to take a look at the new S24 Ultra. Kim was able to answer all our…read morequestions and also saved us $20 a month on our bill under a new plan which included enhanced service. Kim is by far the most attentive and knowledgeable Verizon associate I have come across in all my years with Verizon. If you are looking for excellent service, look no further than Kim.

I used this Cricket store 5-6 years ago. They couldn't have been nicer or more helpful. I was about…read moreto pay $300+ for a phone when the tech found a new phone for under $60. I was so thrilled I bought one for my daughter as well. The Motorola phone has been great. I am about to return for an upgrade.

I bought one phone and the worker grabbed the wrong one he didn't realize until I paid to make…read morethings worse he took a good 45 minutes and a couple phone calls trying to figure out how to do a return ended up charging me for two phones DO NOT GO TO THIS CRICKET the prices are great but they obviously don't know what they are doing go to a different cricket if you want to use them I am going back today to get this fixed Update: After going to the Brooklyn CT store I got this straightened out. People in the Brooklyn store are a lot better. I am very pleased with the Brooklyn store but Not with Norwich

After two weeks of BAD luck with Tmobile in both North Kingstown, RI and by calling the Help Desk…read more I HAD to go into a store. Help Desk had deleted my line completely from the system....and put a family members Number on my phone. Made her phone useless and no calls from work were getting to me. Go in the store expecting the same run around and man, was I wrong. Ika was the one "lucky" enough to help me. Granted, it took time...but she was phenomenal. Got both lines straightened out and was NOTHING but friendly and courteous the entire time. She even offered to make the call to my family member to get their phone going again. She has changed my impression of TMobile for now....but if I EVER need detailed, techy help again, Ika will be THE first person I call. 5 phone calls to the help desk did nothing but frustrate. SO glad I went to this busy location and found Ika. GREAT customer service with her!!!!

i was sold the wrong iphone. i was very clear what i wanted. when i got home, and was setting up…read morethe phone, i realized it was the wrong size. unfortunately the employee did not go over the bill with me, and tell me about a connection fee, so the final price sounded accurate. i came back the next day to get the correct phone, but they wanted to charge me a $40 restocking fee even though it was an employee mistake. they were unwilling to waive it. making customers pay for employee mistakes is a terrible policy.

Never returned any calls promised to look into my problem and never returned my calls!read more

Great service. Went to see them about a busted Subaru radio and they upgraded the system. Works…read moreand looks great. Highly recommend.