my car has been in this shop since jan 21st.now we cant contact this guy at all..no working phone…read morenumbers. it about to be a serious problem!!!

Walter's shop is new and clean. He was ready for my bumper repair with all his tools laid out for…read moremy arrival. He even offered me bottle water. My bumper was repaired at the most reasonable price.

After our car was hit on the driver's side, we knew we needed a repair shop we could trust. The…read moreinsurance company pushed their "preferred" shop, but it felt like a conflict of interest as like they cared more about saving money than doing the job right. Then we called a few dealerships, and while we knew they'd do decent work, the pressure to commit immediately left a bad taste in our mouths. We searched collision repair shops and found Golden Touch Collision Center, run by Mr. Sayed. From the very first call, it was clear this wasn't just another shop. It was a family-owned business that truly cares. The reviews spoke for themselves, and after our experience, I can confidently say they live up to every bit of the praise. What stood out most was the personalized service. Mr. Sayed treated us like family, not just another claim number. The work was dealer-quality, but with the warmth and attention you only get from a local business. A small item was accidentally overlooked (something any other shop might have dismissed), Mr Sayed went above and beyond to make it right--no excuses, just outstanding customer care. Even dealing with the rental car company was stress-free because he stepped in to help communicate and ensure we had transportation the entire time. That level of dedication is rare. If you're looking for honest, high-quality repairs with a personal touch, Golden Touch is the only place you should go! We'll never use anyone else. Mr. Sayed and his team have earned our trust for life and we highly, HIGHLY recommend them!

From the owner: At Golden Touch Collision Center, we specialize in collision repair, auto painting, paintless dent…read morerepair, and custom refinishing for drivers in Spring, TX and surrounding areas (77388, 77379, 77090, 77373, 77380, 77429). Our certified technicians use state-of-the-art equipment to handle everything from frame straightening and bumper repair to scratch removal and ceramic coatings. We also provide basic auto repair services, including brake service, oil changes, and preventative maintenance, making us your one-stop shop for both accidents and everyday care. As an insurance-approved collision center, we work with all insurance companies to ensure stress-free claims and quick turnaround. Whether you need affordable dent removal, a complete auto body restoration, or a custom paint finish to make your vehicle stand out, Golden Touch delivers showroom-quality results and personalized service. Every car gets the golden treatment it deserves.

Look No Further, Go to Kenneth's! If you've been going to the dealership, STOP!! Here's why…read more Today I came in stressed. My 2013 VW Beetle Convertible had what looked like a serious window leak during a massive rainstorm and on top of that my brake light was out. The dealership couldn't even see me until Thursday! (Today is Monday). Grayson got me in today. He and his master mechanic Tommy personally took a hose to my car to diagnose the leak with no runaround. As it turns out, it wasn't the catastrophic leak I feared. At the same time, Tommy replaced my brake light quickly and efficiently. And, Grayson took great care of me- without a doubt amazing and straight up outstanding customer service. All my problems are resolved. Whew!!!! These guys are honest, knowledgeable, and they actually care. And to top it off, Grayson even identified the likely cause of my heat issue that the dealership wanted to fix the expensive way. All through a quick conversation and review of my car's issues. I'll be bringing my car back to fix that in a few weeks. Kenneth's Car Care has earned all my future business for brakes, heat, oil changes, and more. Don't waste your time and money at the dealership or another repair shop. Come here first. You will be glad you did.

This is probably the worse shop in Kingwood for body work. Customer beware. If I give them credit…read morefor anything positive, the paint looks pretty good on my car. Other than that they totally failed. The day the car was towed in I met with a service tec who told me they would start tearing down the truck the next day to do an estimate. After 2 weeks of hearing nothing I called. I was told my service tech no longer worked there. I told the lady on the phone, "that's your problem not mine." So then I got a new service tech who repeatedly mislead me, missed deadlines, never retuned calls. What's more, I told him I had an aftermarket grill panel and was told that State Farm would only pay for Ford stock items. So I told him, I had the original chrome Ford grill out in my garage and they could use that one and I dropped it off. He asked if they should compare my old grill to the one they were ordering from a used parts house and I said NO. When I came to finally pick up my truck they had used the new used grill anyway. The cost was only $288, and since I had waited 6 weeks for my truck I just decided to take it anyway. Then a few days later I get a final estimate from State Farm and that $288 grill now cost $950!!!!!! Are you kidding me? It's plastic and I plan to remove it anyway and replace with the aftermarket grill. So State Farm is the one being ripped off. Maybe I should just let it go but it galls me that they would rip everyone off at the last minute. My final bill went up $2000! That is just criminal. I have no idea if a guy named Kenneth still owns the place but if he does, he must own a mansion and have membership at Kingwood Country Club with all the scammed money he has made. 1 star is the lowest and that is what Kenneth's gets. Caveat Emptor, Buyer Beware!

Martin Chevrolet was the only Chevy dealership I could find with an A+ BBB rating, and my…read moreexperience confirmed why. I worked with service rep Damian on an insurance claim repair for air suspension work on my daughter's Tahoe Z71, and he was excellent from start to finish. Communication was clear and consistent throughout -- Damian kept me updated at every step. The vehicle was ready exactly when promised, with no delays. No issues with the repair itself, and refreshingly, no attempts to upsell unnecessary work. It's rare to find a service department this straightforward and reliable.

Bad experience just all the way around. Bought a 2023 Silverado from this place and not even two…read morehours after buying it check engine light came on. Also the transmission was having problems as well. Also the exhaust was rattling and needed a new exhaust. When we bought the vehicle they said it went through a "72 point inspection" but missed the several problems with the truck. I assumed by going to a Chevy dealership the truck would have been solid and it was everything but that. Instead of doing the right thing and unwinding the deal which they could have done they chose not to. Never had a problem with a dealership before making the poor choice of coming here. So if you're thinking about buying a vehicle from here I would seriously consider going anywhere else or bring a trusted mechanic to go over the vehicle before purchase. Thanks Martin for wasting my time and money

Vehicle of a friend has been in the shop for weeks with several dates given with promises for…read morecompletion. The last promise was completion on Christmas Eve. There is no sign of the vehicle and no communication from the body shop.

Bad paint job, didn't do what he said he was gonna do. Said it would take a week, took 5 weeks…read more Don't recommend.

Under the new ownership, I tried to have them take care of my car's door and window. The people…read morewere very nice and friendly, provided a fantastic service and quality of work within the budget, most of all on time. I am grateful for what they have done for us and I highly recommend Coldspring Collision for any small or large job

Fantastic work! Punctual delivered as promised! Great company super easy to…read moreWork with. Picked up and delivered 2 cars from my home! Will for sure use again frank and the team Are great!! Highly recommend!!!!

Fantastic service and communication. Thanks to whole family for the way we were treated. Left the…read morecar over a few days and got back a new car. Amazing and great value.

Amazing service and equally amazing work. Looks like new again! I definitely will recommend to my…read morefriends and will use again, The work was done in my garage!

So far my experience has not been good. My insurance company stated that they mailed Bumper…read moreSolutions the check to fix my car at the end of February, so they should have received it by now. However, I have not heard from anyone at Bumper Solutions. I have called all of the numbers listed on their website and no one answers the phone. My insurance company has also sent them an email, and I sent one as well, but we are still waiting for someone to respond. At this point, I am starting to question whether this is a legitimate business.