I have been a medical patient since Day 1 of the Pilot Program. Since, the program has evolved immensely. Adult use is legal now. My card came up for renewal at the absolute worst timing, while I was heading out for a medical trip to another state. Innovative Wellness bent over backwards to squeeze me into the schedule. For that, I'll be eternally grateful. Due to COVID, the physician was able to see me via a secure audio/video session. The appointment went smoothly. The physician went over the benefits and risks of medical cannabis. I knew all this info already being a current patient, but super helpful for those just starting out! We also discussed CBD and different strains and their effects. The team was incredibly informative and truly dedicated to their patients. Within a few hours, my renewal was accepted by the state and I was printing off my new medical card. If you TRULY have a medical condition, I highly suggest Innovative Wellness. They know the system inside and out and operate like a well oiled machine. Plus, you avoid that recreational cannabis tax as a medical patient. You also get the ability to grow plants at home, with some limitations. Dr. Khare is a top-notch physician who truly knows how to Innovate in the healthcare setting. Keep up the great work! read more

Need to renew my medical marijuana card. I came here originally 3 years ago to get my card and it was a much more demanding process. However the people here at Innovative Welness made the process much more seamless and explained every step along the way. The same is true for the renewal process. I I contacted them, received a prompt email and voicemail message. Everything was set up quickly and efficiently the following day with follow up notes emailed to me. I worked with Elaine who did a wonderful job. Great customer service and I would highly recommend for anyone looking to either obtain their medical marijuana card or renew their card. read more

I'm very dissatisfied with the service I received. I've been suffering with pain for over a year now and sought a telemedicine appointment in lieu of my primary care doctor because I thought it would be efficient and I'd get time back in my day. I ended up waiting 20-25 minutes to be seen by a specialist who dismissed my concerns. I also requested a refund and was met with hostility. Huge regret heeding those ads next to the dispensaries. I definitely could've saved $100 if I'd used my legs and gone to my own doctor or done a little more research for better reviewed telemedicine providers ‍ read more

I went here for a renewal of my Cannabis prescription. After very little investigation into my present medication, he denied my prescription for Cannabis because of Opioids. I guess the doctor didn't see or find out, I had open heart surgery in March, 2022 and was the latest time that had been prescribed to me. Wonder how he'd feel waking up after having you chest cracked open. Didn't ask me. just wrote me off and then billed me twice. Don't trust these sneaky people. You're warned. read more

Oh my gosh, if you are looking to get your medical cannabis card, this is the place. So very professional and compassionate. From beginning to end,, from reception to the doc, this whole process was smooth. It can be very tricky navigating this on my own and I am so thankful they were here to help me and guide me through. Thank you Innovative Express Care! Elaine B read more

Reply to business owner: Rahul, Please show me in the Illinois law that states in order to receive a cannabis medical card the patient needs two visits? I lived in a lot of states in my lifetime and used cannabis in those states. You ARE THE ONLY MARIJUANA DOCTOR IN ALL AMERICA THAT MAKES THE PATIENT COME BACK TWICE!! And you charge twice!! That's SHADY! Cannabis is less lethal than alcohol, prescription drugs, and tobacco. You're treating it like its a lethal drug. And yes, there are other marijuana doctors out there in this state where it's only a 1-time visit and they take debit cards, credit cards, cash, insurance, and they're cheaper than you! You are a disgrace, I told all my out-state friends about you and some laughed and some got mad because of what you're doing. You seen the opportunity and you jumped on it for the worse. Greed will only get you so far! Good luck with your business scam! read more

This is insane to admit but it literally took 28 years of my life for me to find the right doctors who provided appropriate recommendations and medications. I am so grateful for every single person here. It has been a great experience. If you are struggling with Aspergers, ADHD, or depression I suggest that you come here. Meredith, Michelle, and Audrey are brilliant. It really is an innovative and progressive clinic. Thank you! read more

The owner, Dr. Khare, reached out regarding the issue I was having with the billing department. He apologized for the way it was handled, and the lack of communication. The issue itself was fixed immediately, and I was assured they would be better streamlined to handle issues that do happen. Dr. Khare seemed genuine. The visit itself was great, and a pretty pleasant experience. The handling of the billing issue not so much, so I've updated my overall rating to 3 stars. read more

I've never felt so well cared for and listened to at any doctor until Innovative Wellness! They helped me get all the certifications I needed to get a MMJ for the chronic pain I have been suffering from for years now. Very busy but friendly atmosphere, all staff were very warm and inviting. Also, they take most PPO insurance!! Highly recommended. read more

My experience has been excellent. The administrative and medical team at this clinic is professional and friendly. The check-in/out systems are efficient. They even have a few parking spots which is a bonus. I was most impressed by the seamless process and care they provide. Highly recommend! read more

Billing Fraud Beware! TLDR; they billed me for a clinical encounter that never took place and refuse to refund the charges. Full story: I had an appointment scheduled, and arrived several minutes early. When I arrived, there were over a dozen patients waiting. They overbook their appointments and expect patients to wait hours past their scheduled appointment time. After waiting over an hour past my scheduled appointment time, there were still several patients ahead of me and an expected wait of at least another hour. I did not plan on waiting two hours before my appointment to begin and could not wait that long. I spoke to the front desk employee, and requested my appointment be canceled as I could not wait any longer. They did, confirmed I would not be billed, and sent me an email confirmation that although my appointment was cancelled, I would still see a post-visit summary online (weird...) but would not be billed. A few weeks later, my insurance posted an EOB denying their charges and deducted my HSA for an amount that is wildly over their documented charges for a visit. I have spent over six weeks calling their billing department regularly and getting the run around and a refusal to refund the bill. I'm not the type of person to complain online but I've run out of options. There are three acts of fraud here: they documented on my medical record for an encounter that never occurred (I was never seen by or spoken to a provider), they billed me and my insurance for an encounter that never occurred, and they billed a higher amount than they say they will for this encounter type. Those are three highly fraudulent activities, all of which could be forgiven if I hadn't spent the last six weeks getting refusals to do anything about this. read more

I have been hesitant to write a Yelp review with fear that this place will become so popular that when I need to use it the lines will be too long :) It is great. It's convenient, clean and the owner is a great doctor. In the past year my family has had 3 step tests, stitches taken care of , and an ear infection treated. Great customer service experience. read more

Dr Khare and everyone at Innovative MMJ Care is wonderful! They are compassionate, knowledgeable, and professional. Not only will they assess your condition to see if you qualify for the Medical Cannabis Program in Illinois and certify you if you qualify under the Illinois Law, but they offer FREE application processing on site, including the photo for free and fingerprinting at a competitive rate. AND they accept most medical insurances! I have been to many doctors and specialists, most make me nervous and upset and don't explain things and are not patient... my family and I have left other doctor's offices crying in the past... here, at Innovative MMJ Care, we feel calm, understood, and cared for. They make us feel comfortable and they are patient and always answer any questions we have without making us feel bad about asking! read more

Innovative Express care is a wonderful, full-service care option. They are truly a holistic health care practice. The doctors are extremely knowledgeable, helpful, and, of course, compassionate. read more

My experience with Dr. Khare and his colleagues is as good as it gets. They are a professional, emphathetic, understanding medical team who go out of their way to help you feel better. Sure there are papers to fill out but there are people on the other end who can answer questions and explain why the information is important. Here everyone is up to speed on the latest laws and the best medical needs for your particular situation. You are not just another number, another patient who they don't care about. Innovative MMJ Care wants you to feel good, safe and healthy. They understand the absurdity of our exisiting medical care system and have created a model that meets inidividual needs. They take the best of technology and combine it with the latest and smartest information on medical care in the service of helping each patient. One patient at a time. What a treat. How sad that this is so unusual. read more

Well I finally took the leap to get my state certification for Medical Cannabis. I called MMJ and got an appointment right away. The staff at MMJ Care were so knowledgeable and helpful! They were able to answer my questions and put me at ease. The parking was great and the visit moved along quickly. The application process was relatively easy because MMJ had all the forms ready to complete, the other state required procedures were all done electronically. A well oiled machine. The cost was reasonable and they do everything to move the process along quickly. In 4 to 6 weeks I will have my card. I look forward to being able to have another tool to deal with the health conditions that have taken over my daily routine. The thought that I can possible leave behind other types of synthetic pain relievers and go natural is something I've looked forward to for a long time. Thanks to the doctors and staffers for you kindness! read more

everyone is incredibly nice and helpful. they really want to make sure you're getting the best care possible, and go out of their way to provide it. read more