The best dispensary on the north side, if not in the whole city. Extremely friendly staff, smooth checkout process, and good sales if you're familiar with typical pricing in this market. They also have a compassionate cannabis use program that helps out medical users who have fallen on hard times, which I think is amazing. I'm always looking to support an independent dispo over a big corporate cannabis conglomerate, and D33 is easy to support! My only minor suggestions would be to improve the POS system a bit (sometimes more complex sales/deals aren't reflected at the register and the bud tender has to do some manual work), and to bring in more classic strains in whole flower form (Blue Dream, GG, Super Silver Haze, Sour Tangie, etc.). read more

I go on once a month rather than multiple times, so I have a large order, typically around $200. They make you wait if you have a big order - taking care of anyone who has 1 or two items while you wait 10 Minutes watching five, six or seven people come in after you and order their weed, and then receive their order, while you wait for 10+ minutes. And God forbid if you would complain to the manager (two times) because the sniveling little weasel named Andres laughs in your face and says they need time to check the order (8 times??) so there is noting he can do about it. The staff is nice so not sure why they cannot hear a complaint and consider a solution that might work like going in order. read more

This USED to be my favorite dispensary in the city, I've been coming here since they opened. I still love the budtenders they are so kind and helpful. That being said, it seems some stuff on the corporate side has changed recently including the fact that you don't see the final total with taxes and fees until the very end anymore which is annoying when planning how much I want to spend. On top of that I am very disappointed that corporate has retaliated against the budtenders for unionizing which is technically illegal. They now have to report cash tips which is also technically illegal. Throughly disappointed and disheartened at the lack of respect from corporate for their budtenders as they are the reason most people come back. Hope things change in the future so I can return. read more

As others have already written, this USED TO BE an excellent dispensary--great location and space, friendly helpful staff. Those features remain but they pale in light of the massive problems with their new website/software, which is difficult to navigate and understand. Over the last weeks/months, what used to be a 10 minute transaction has become 25-35 minutes of attempting to sort out problems with an account I have maintained there for over 3 years. Each time a manager is brought in to somehow resolve the situation. Never quite sure how it will play out, or how long it will take, and my confidence in this business is draining out. I hope they overcome these obstacles soon. read more

Really disappointing. I used to love this dispensary. Their order system gave you the total price right up front. You didn't have to wait until checkout to see all the added fees. Now their new system is a much worse user experience. Like, you were the last dispensary that cared more about the customer than getting customer data. And now? Same as every other dispensary. Really disappointing. And it crashed this morning but no one emailed customers who had just ordered. Make it make sense. The $10 off card and attitude at the store does not make me want to come back. read more

I was a loyal user since opening. The price change is a way to raise their prices. I used to like them because everything was priced with taxes so you knew how much you were spending. read more

The budtender came at me for expressing my thoughts on how the website should be consistent. I already asked how to get an email to express and they showed me complete disrespect and rudeness. Thank you anna for handling the employees. I think both sides could have done better. read more

This is the best dispensary in the city, the staff is great, the selection is very good. The negatives are all because of location. It can be sometimes hard to park, if you have a car you care about getting scratched. The prices are a little higher than in more suburban locations, and in fact I've found an inverse relationship between distance to Downtown and product cost. This location draws a lot of indecisive people. The kind of people who did not decide ahead of time what they wanted and need to discuss each and every item they are interested in. Sort of like the deli counter at Whole Foods. I've wasted too much of my life standing in line behind stoned privileged Boomer Deadheads, and now they bring their overindulged Millennial children with them. Be strategic, if you have a choice of lines, get into the one that has only singles in it, the ones with groups are going to take longer regardless of the overall length of the line. And try to not get behind anyone my age, we are the worst. read more

I came in on Saturday to pick up flowers and chocolate edibles that I ordered online. I ordered an 8th of Dawgma and an 8th of bananaconda. I came home to find out my bananaconda glass bottle was shattered at the rim and shards were in the bottle with my buds. I tried to call the store but only got a recording and no way to leave a message. I emailed them through the contact us page, but got no response 48 hrs later...How did this happen?? Why didn't the budtender pull every item out to inspect it and show it you before leaving the store?? I accept partial responsibility by not double checking before I left, but I didn't think I'd have an issue with it. It's a brand new bottle that shattered inside. This is highly disappointing as I will not be making another trip up there. read more

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Alright, here's the dealio. The pros: Get the goods. And I feel like they have a pretty good variety of stuff. The cons: Pretty much everything else. The staff aren't usually eager to help, maybe due to a lack of general friendliness. In addition, I'm confused every time I come here about where I'm supposed to go. Maybe I'm spoiled because I'm used to the stores that have people out and about with iPads, friendly as ever, to help you shop in the store. That isn't the case here. There's a room you walk into which to this day I don't understand what it's used for because every time I go in it someone eventually points to the other room and tells me to go there. Then - even with a pre order - I always have to wait to get my order, along with a bunch of people. All of us are just awkwardly lurking in the corner of the 2nd room, waiting for our orders. Why does it always take 10+ minutes for me to get my order? It's just a weird process overall, and I don't love the vibe here. read more

Overall: friendly staff for the most part, good selection, but the prices are abysmal. It's already very expensive as is to buy weed in Chicago because of added-on taxes, but just buying it here takes it to the next level. As a native Californian, I've come to the realization that I'm better off buying weed wholesale from California and driving it cross country, LOL. read more

I was real excited after doing their preorder. Used to go to ascend on Milwaukee and would have to pick a pick up time. I'm not good at that since I have a different schedule every day. I loved that they showed prices after taxes. I hadn't experienced any of the complaints I read about rude staff . The wait was not really bad. Equal to ascend or moca whatever is on Milwaukee/ Fullerton. But I bought a 7 pack of pre rolls. Called problem child. By twenty twenty. I didn't even get buzzed off them. I'm not even a everyday smoker. I smoke about a mini preroll a week. These had about 30% THC. I've never had this happen. 50+ bucks for weed I didn't even get a buzz off is disappointing. I expect this off the street. This is exactly why I prefer to buy off dispensary. I emailed with my complaint. Their suggestion was my tolerance could be a reason or THC level. No. I've smoked higher THC with better results. They suggested I talk to a bud tender next time before I buy. No credit or anything. I'll go back to use my $10 in points credit but then I'm trying new dispensary. read more

Dispensary33 - Zero high. I actually feel like it could be fake weed? And I don't have a tolerance! I smoke once a week tops. - Cannabis Clinics Near Me - Chicago, Illinois

It's not a dispo!!! They sell hemp!!! Sold me some crap I could have gotten at theGas Station !!! Customer service was excellent. From the moment I walked in to the time I walked out. Fast , energetic, helpful. Maaaan. I sat right there and bought some kind of terp "sugar" enhanced THCa flower and nobody told me. I had to choose the product off a screen, similar to NV Real Flower Shops, and I saw some brands from NV. I told dude I live in SD and whati was looking for. As far as customer service, they are great. The budtender was helpful and walked me through and place my order, my item came up and I was given a chance to look at it briefly and that's it's I saw the numbers and misread them. 45% Total Cannabinoids didn't really see THC% but I'm from SD, so I'm thinking it's some kind of Illinois thing, I looked at it when it was shown to me and didn't think about it again until I opened it. Sent me out. I didn't go Right off the nose, it kind of came off as added terps, my phone died mid breakdown l, so I didn't get pictures of the sugar that was coating my flower mill, but as soon I lit it, I tasted and smelled the added terps or m whatever that was. I looked at it again. 45% THCa.. HA. I thought that said total cannabinoid in the store. The whole store come to find out, is a true half way house... All hemp. They give you a mathematical formula to try explain how it's the same when lit. I assure you, it's not the same when lit.. It is no where near the same when lit. It's a Micro dose feeling if you are a person looking for real THC ... it's hemp. And it's weak. read more

They sold me vegetable oil that was missing any psychoactive ingredients. When I went to get a refund the manager didn't believe me and said I drank half the bottle so I must have felt something, that the CBD counteracts the the THC so I must have been high I just couldn't feel it. She said she'll give me store credit anyway but only credited me $23 for a $40 transaction. read more

Love the staff. Kind and friendly. I think it's amazing they are now have a union. Will shop again!

this dispensary has been the primary source of my product for a while, so i figured it was time to write a review. all of the budtenders here are so amazing- they're friendly and personable and have the most fun sense of style/hair/accessories etc. also if you haven't met the actual #1 rated budtender in chicago, steve, you haven't really lived yet. i've also started to notice a lot of union signs around the general area, and a lot of the workers are happily wearing their t-shirts/pins. i know that as a customer, i would be happier shopping at a union shop anyway coming from a family of union workers. i chat about the union each time i see them, and they seem to be making stellar progress. the glass windows are also beautiful, and they're super quick getting out orders. read more

Used to be great, now they went to medicinal only in Andersonville. Told me if I wanted recreational I had to go to the West Loop?!? I live on the north side. I'm not going all the way down to the fucking West Loop. Stupid move. read more

The family that drinks together does edibles together. We walked in here ready for fight based on some of the reviews, but was totally surprised about the customer service. You are required to "purchase" a ticket on Evite to make a reservation for the purchase of recreational products. There was no wait to get in and everything moved fast and efficiently. They get you in and out, but it doesn't feel rushed. This was our first time going to a dispensary, so I have to say it was a well organized visit. The staff was very helpful by asking what type of experience we were looking for and made some recommendations. We settled on the Kushie Caramel. We were told that it gave lingering high but helped with creativity. Since The Queen and I had some creative things to work on, we thought we would give it a try. The visit did not take that long and we were on our way home to try our Kushie Caramel. I am not a fan of caramel as a rule, but wanted to see what the effect would be. The edible came in two pieces about the size of a tootsie roll in cellophane wrapper, about 2 inches long. We ended up cutting about a 2 mm piece for each of us and that was plenty for me. The edible itself was not only very tasty, but had a nice consistency to it. It tastes very much like it smells, sugary with a hint of weed. I commented to The Queen I could someone getting carried away with the taste and eating the whole thing. The buttery toasted flavor of caramel is there, but there is an after note of the THC in there (not overpowering). After about 30 min, that little piece kicked in. I could feel a tingling sensation in my body and I felt floatly and alert at the same time. The project I had been writing on kind of crystallized in my mind's eye and I was able to get quite a few ideas down that in the light of the next day were great. I was so happy about the results that I had a some bubbles with my burger from Carol's for dinner. Big mistake....I thought the effects of the candy had worn off, but drinking the bubbles kicked it into overdrive and within 10 min of finishing the first flute of bubbles, I had to hit the bed. The point of this story and there is one, is that the staff at Dispensary 33 was very helpful in helping us pick the right edible for the experience we wanted, although they had no idea how the champagne would compound the effect (at least for me). This is not something I would try all the time, but maybe on those occasions when I just really want to let my mind go off into the land of Oscar Wilde, Willy Wonka or Hunter S. Thompson. Save the bubbles until it is time to go to bed for a really good night sleep. read more

Dispensary33 - Cannabis Clinics Near Me - Chicago, Illinois

I am concerned that there is a culture of not caring about customer service at this store. Because, the bad reviews are consistent with my experiences. I attempted to place a pre-order online this afternoon (12-29-24). The website wasn't processing my order on my phone and It froze for a long time. I didn't place my order. Which, I didn't think was going to be a problem. Because, I was walking to the store and was only a block away at that point. After answering many more questions about my identity then ever before... I was allowed in. Well. I was told I could enter. But, the door was locked after taking four steps to get to it. I stood there for a breaf second and was then buzzed in. After getting to the counter, I told the guy, I was trying to order a concentrate from Rythm. He heard me and said some kind of agreement. Like, alright. I then told him the strain was Durban Z. He agreed. He then placed the order for Durban Poison from Up North. That isn't what I told him I wanted. Even though he kept telling me he got it I did agree to him asking if I wanted what he was ordering, but, I was busy thinking about my life and was not fully present. This is because I never expected something that simple to be a problem. Yet, he did put the order incorrect and it is definitely still available as of me writing this review. I wouldn't have taken the time to write this, but, right after my incorrect order was confidentially placed by that employee. I walked into the other room, past the counter. Immediately after I passed the counter, a woman walked up to it. She was a little pissed and was wonder why she just got something she didn't order. I though that was unusual, but, I was busy thinking about my life and blocked it out. I ended up with Up North cannabis extract's Durban Poison. Which is fine... I think it was $3. Yet, this was definitely an unpleasant experience and it happens to be the second bad experience among four. read more

The most expensive cannabis in IL, I'd say in the nation but that recognition goes to all dispensaries across IL. The owner of Disp 33 was cited in an article dated in 2020 saying that they don't make the prices. Most Chicago news articles have expressed there is a surplus of cannabis but that dispensaries are choosing to keep such high rates for their products. Even during 420, it wasn't worth visiting. It will take some years before Chicagoland dispensaries catch up to what neighboring recreational states have been offering. Not having portable menus available to customers is a bummer. Making customers to look at their phones prior/during purchase is a bore. With the barrels of cash they have been making since legalization I'm wondering why they haven't updated their ordering process. There are a few dispensaries outside of Chicago that have changed up this process. Offering smart devices or booths to aid customers in menu options. Most bud tenders are lousy. I'm sure there must be some good ones and if you find one grab their name and schedule. Last 4/20 dude was the worst. When trying to enjoy the event we asked.. - What's a good strain for: no body buzz and feeling energetic and happy? Him, 'most strains are hybrids so they are all alike. Just pick one.' - Any good edibles that people are loving right now? Dude was just trying to do the bare minimum. I should have just left actually.. This dispensary loves having Revolution and it is expensive! "Eights" are so expensive these days. Makes you want to switch to edibles but those are rising in cost as well! When in doubt (about which strain to buy) go the Revolution route. There is always a decent strain on hand. Although some strains are more potent than others so check those potency percentages. These days I will search online reviews before heading into this location. Surfing enough online reviews, will help make a qualified decision of what to try next. read more

I always have an efficient, quick and lovely experience at D33! Great staff, lots of self service kiosks, cheapest ATM dispensary fees in town (only 50 cents!), and free lighters with your order if you need one. Other pros are their online ordering system can get you in and out of the dispensary in 5 minutes or less, and I also appreciate they they have the prices with the taxes and fees listed on the website. Highly recommend the Andersonville location! read more

As far as dispensaries go this one is pretty convenient. Reasonable prices. Early on a weekday is the best time to drop by.

Love that you can order for pickup. Everyone here was very nice, and the pickup process was quick.

***CASH ONLY! There is an ATM inside, just make sure you have your physical atm card because it doesn't except apply pay cards. I didn't have my debit card with me cuz it's on my Iphone so I had to walk over to a bank that accepted them.*** Walked by this dispensary & thought why not? Omg everyone was so nice! Super easy to understand and I had a TON of questions about EVERYTHING because I was just so gosh darn excited to be in a dispensary! Try to register on their website (a simple creation of a log in, super easy) but not necessary because they'll sign you up there if needed. You can walk up, you don't need to pre-order. You wait in line outside the building & there is a person that comes to scan your id before you go in. They have a QR code you can scan at the door to look at their menu while you wait. Then you walk in & wait in a chair until they call your name to walk up to a desk to check you in & they will scan your id one more time. This is where having an account with them helps, they'll verify it & you then give you a bar code receipt to use when you enter the weed room. The weed room (aka main area) is full of the good stuff. You will walk up to a register & talk to them what you're looking for. They'll give you plenty of recommendations and describe products for you. Some people I noticed already knew what they wanted & they were in & out. I spent more time talking to the guy because it was such a pleasant experience. I'm so glad I passed by & look forward to going again! read more

Dispensary33 - Cannabis Clinics Near Me - Chicago, Illinois

Just bought Lime OG - Hybrid 1.0g Put it all under the hot press and it didn't yield any THC - NOTHING! The bud wasn't dense, it was light and very flaky, orderless, and not sticky on the fingers when squeezed. This is not how marijuana supposed to smell and feel like. Didn't even bother smoking it. Throw it all out in to the garbage bin, because this is where the garbage belongs. I'm amazed how they're getting away with this BS. read more

Dispensary33 - Cannabis Clinics Near Me - Chicago, Illinois

It's pricey, but what weed isn't in IL. Staff is usually on point, but on occasion people have bad days. It is usually always packed, so patience is key. They'll call your order by receipt number, so keep an ear out once you've placed. read more

Surprised to see all of the negative reviews here! I always pre-order basically the same thing each time, I'm not too adventurous, but every time I'm in and out in a few minutes and the staff is lovely and totally friendly. I don't need a ton of assistance as I know exactly what I want, and never am waiting more than maybe 5 minutes if it's especially busy for my order. Pretty much the only dispensary I come to because of its ease and great atmosphere. read more

Girl at register was not friendly and act like she didn't want to be there and was not very helpful and made me very uncomfortable being my first time at a Dispensary. Another girl didn't want to help me with medical card application at all and their prices on the products are to high. Won't be returning now that I have my medical card and go elsewhere. Don't recommend this place. read more

Weird vibe here. Feels like you're being drawn in like cattle just to buy marijuana. Wasn't very fond of the dope head on the register. First and last visit here. read more

Professional presentation originally PP (prior pandemic) now degraded presentation... Pharmacy 'like' dispensing area. Petition to enlarge facility presented to 47th Ward Alderman's review committee.. Experienced difficulties in confirming prior 'Association' despite several months of purchases..Web Master' not helpful, took my business elsewhere.... Just informed by Yelp' that this 'Dispensory' DEMANDED' THE ABOVE Review be REMOVED ! This isn't OVER TILL this entity COMPLIED WITH IDPH rules... Deserves and will receive a Complaint ! read more

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ATTN MEDICAL USERS: On 7/10, finally realized the management of this place could care less about medical users, and switched dispensaries... D33 had an impromptu sale, everything was showing up available for preorder, but when attempting to check out there was no stock of ANYTHING I use, and I was unable to get what is MEDICINE, not recreation for me. I get that recreational marijuana is where the money is at. But this is my pharmacy. Can you imagine going to get medicine that helps make your life of chronic pain and injury tolerable, only to find that you can't due to: - so many people buying it up on sale to use for a buzz and, also: - competing against those that, like you, are using it for medicine too, but due to lowered prices are buying it up like TP? If you can, and are the type of masochist that thinks that kind of frustration and lack of medicine sounds pleasurable, choose D33... it's the perfect place for you! (Do want to add I will miss several of the staff, as they were very nice to me, and the best thing about this ill run operation) read more

Dispensary33 - 1/2, 2:18pm...finally D33 sent that med users don't have to wait in line and admitted that med preorder isn't happening - Cannabis Clinics Near Me - Chicago, Illinois

Most of the staff are pretty rude TBH. The prices are in line with other dispensaries in town. It's close to me so I'll continue to go here but it's not great. I just think a lot of the staff are rude and unhelpful. read more

Way too expensive (even for Chicago's default rip off rates). Their "sale" prices are even higher than some default prices at other dispensaries. Seriously, if you just did a simple Yelp search for "dispensaries" in Chicago, check out literally anywhere else if you don't like overpaying while this highly corrupt state continues to gouge its citizens overall. read more

The most expensive prices in all Chicago. The market opened up to new dispensaries that are cheaper with better service. They have no more excuse not to drop their prices, I cannot see them lasting long in the Windy City as the competition is simply better. read more

*CASH ONLY* - ATMs are available in store for only a 0.50$ fee. Alright this is what you need to know. For now, walk-ins at any time of the day for recreational is not available. They have walk-ins from 9:30-11AM daily for recreational and the system automatically shuts down at 11AM. So no matter how long you wait in line, even if you've been waiting since 9AM, once the system shuts down, there is nothing they or you can do. They do have an "Eventbrite" system that allows you to choose a ticket(for free) for a one hour time slot. The time slots range from 2PM to 8PM. They go on sale, on Eventbrite at 8PM daily for the next day. So here's my first suggestion; make sure you are on the page at exactly 8PM because these tickets sell out instantly. I was able to snag a 2PM-3PM ticket for this past Saturday. When you arrive during your allocated time, there is still going to be somewhat of a line. It's not just you, it's group of people who also happen to select the same time slot as you. While you are in line, an employee will scan your ticket to speed things up. When you finally walk in, you are seated on the left side (brown chairs), while the people that were admitted before you will be sitting on the right side (blue chairs). Once you finally make it to the blue chair, they ask all of you to come to the front desk, they scan your ID, give you a number and then you are finally admitted into the actual store. You can request to be either called by your first name or your number for more privacy. Once your name gets called, you are partnered with a sales associate and he/she will help you chose what you want and put in the order for you. After that, you are directed to the register to pay and then once your number gets called again, your items are ready and you can head on out and get high. Think of it this way, the store itself is set up like an Apple store. Items are displayed the same way iPhones/IPads are at the Apple store, however, they are covered in glass for obvious reasons. It was a weird and fun experience to say the least, but I appreciate their organization and if you follow their rules, you should be perfectly fine. I suggest following them on twitter as they always announce certain times for when recreational would be sold or if they even have any left. PS - the only reason I am giving 4 stars is because I agree with the rest of reviews. The sales associates need training on how to interact with customers. They have a horrible attitude and make it seem like you are a horrible person for wanting to buy recreational. No one wants to deal with that and no one wants to be treated this way. ~Till next time. read more

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Medical Review Just moved to the Lincoln Square area and have had the chance to stop by twice so far. And I have to say both times I was equally happy with the great customer service, menu selection, and efficiency. It was my first time trying the Kushie Carmel's by Revolution and it is definitely a new favorite for taste & potency. Highly recommend this dispensary to all. read more

Dispensary33 - Cannabis Clinics Near Me - Chicago, Illinois

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It's legal! Yay! This place is bright, fresh, mod and light. Great selection of edibles (my go-to). The prices are somewhat high, but no higher than any other place of this sort, because taxes. That's gonna happen. COVID protocols in effect. Great staff. Excellent ordering procedure. You might wait in line a little bit, but if you ordered ahead, you'll be in and out in no time. read more

I'm not a cannabis Jedi but my experience with D33 was very positive. Fast, efficient, friendly and judgment free. Keep up the good work, Dispensary 33. read more

Overall okay...but they are higher priced than other dispensaries around the area. No idea why but honestly offers nothing special and is not customer satisfaction-focused. read more

Went in and I saw a popular pre roll I bought earlier that day for 8 bucks somewhere else as their cheapest for 17 I said nope!