I stayed at this Hampton Inn recently for a wedding nearby…read more The hotel was very clean. The room was also very large and spacious. I also liked their option to check in and out via their app! I was able to get an early check in, get a virtual room key on my phone, select what room I wanted on floor plans (always hate when I get a room close to the elevator) Super convenient and all around a very pleasant stay.

Very nice Hampton Inn at a great location in downtown Ephrata. Staff were polite and attentive, I…read morereceived texts asking if J needed anything. The room and public areas were very clean. Breakfast was well attended and the selection shifted slightly over my three night stay. Areas for improvement: The doors to the rooms slammed each time a visitor came or went, this startled me and kept me awake. I also heard a dog barking repeatedly in the room across the hall, also something I don't want to hear. The workouts room was great but another visitor couldn't get the bike to stop beeping & I was unable to get the TV to work. Pros far outweighed the cons and this is an above average Hampton Inn location. Thank you for a nice experience.

Hi, the staff were friendly and check in efficient but this hotel needs some deep cleaning. The…read morecarpets on floor two in the hallway are stained. Our room 220 also had stains on the carpets, and the bathroom had dirty corners in the shower and on the tile. The mattress protector was ripped on one of the beds. Breakfast was included, and the area was kept clean but presentation was unusual with a chicken patty and egg patty on a shelf. Bed was very comfortable after a long day at the auction. For $330 seemed it was priced high.

This room was very nice for the price. The staff were nice and the breakfast was reasonable. The…read morepool was also nice too. We had a great stay.

Room booked: Single Queen Check-in/out: Seamless…read more ‍Customer service: Exceptional Highlights: -Free breakfast -Free coffee and tea 24/7 -Complimentary board and card games -Work Pods -Gym/pool -Free parking I hope you enjoy!

10/23/25 Stayed over…read morefor a couple of nights while visiting family. While it was a bit far from Lancaster it was still a nice hotel to stay at. I thought this was a brand new hotel but turned out they been open for 5-6 years. Very well mantained! Staff was friendly and helpful. Will stay again.

The outside looks very cute. The inside rooms could use a little update, but the room was clean…read moreenough. It was nice to have a refrigerator in the room for some of the perishables we were taking home. The staff is very nice and helpful. There is a breakfast that is included. We only grabbed a yogurt,but the waffles smelled amazing. The hallways are a little on the dim side but it was okay. It was surprisingly quiet.

I stayed for 4 nights. all employees were friendly and helpful. The room was smelly, maybe mold?…read moreClean linens. But my bed had a hugh sink hole. now I have a sore back. The breakfast was poor. bagels mini muffin and fake eggs. A restaurant is needed or provide mini kitchens in the rooms. Also needed are 2 bed 2 bath suites so a family can stay comfortably. Very disappointing!!

Cockroaches, breaking floor, and if you ask for something to get fixed they will not fix it.read more

This place is so desuston you ask for room service she tells you that you have too clean your own…read moreroom and they dont give you new towel when you ask and new bedding this is bullcrap

Recently attended a wedding at Bear Mill Estate. Fantastic venue! It's tucked away in quiet…read moreDenver, PA, this venue consists of three buildings that are used for various wedding purposes. The white house can be used as both a rented residence during wedding weekends and is also home to the bridal suite. The central building consists of the kitchen, bathrooms, and groom's suite. The third building consists of a reception hall, with covered balcony and covered courtyard below. It's not a huge venue, but quite cute, and at a recent wedding, perfectly sized for 100 people. The staff there is excellent, with the manager ever present and reliable and ready to get things organized. Catering staff is not on-site as this is just a venue, but they have a list of recommended providers whom they've previously worked with and know the venue. And this list is updated as they go based on vendor performance. They were also great with kids, accommodating as needed, definitely above and beyond. Overall, the wedding we recently attended at this venue was a success, and the venue did a great job of hosting and accommodating.

Served it's purpose.Warm bed hot shower with awesome pressure.Stayed there several times and plan…read moreon staying there again in the near future

well i wouldnt even give these people a one star i called to see if they had any rooms avalable and…read morewhen i metioned we had a child the guy yelled at me and hung up on me. very rude!

First of all, this is not an extended stay motel. You get a nice sized refrigerator, a microwave…read moreand a hot plate but.....thats it! No cutlery, no plates, no mugs, no pots or pans, no paper towels, no nothing else! And you cannot take a bath because the finish is peeling off the poorly refinished tubs So don't bring little kids. my room has a very bad odor and you can't open the windows to air out because there are no screens. This proves once again that you get what you pay for!

If I could give it 0 stars I would…read more This was a hotel stay from hell. For starters, we were traveling due to a death in the family from NC. We drove almost 12 hours and arrived around 11:30 pm. Upon arrival was told there was a $100 deposit that when booked (on Priceline) didn't list this clearly and was a surprise, as we had already booked and payed for the stay. We get to the room and begin trying to settle and the room is absolutely filthy, the hallways reeked of Marijuana, no smoke alarm, there was mold, and cracks in the sink. Spoke to Priceline and they advised going to the front desk and seeing what they could do, which I did. We were told they could only move us for this one night and that the following day we would need to move to yet another room (yes, 3 rooms in 2 days). We get to the 'new' room and it is not much cleaner. We get to bed around 1:00am and the guests staying were incredibly loud, there were trash truck noises, etc. We ended up getting up at 5:30am and per advice from Priceline, we checked out around 6:30am. What followed after was an entire day of myself and Priceline battling to provide me a refund for this stay. The property was unwilling to provide refund, and Priceline said they could refund the rest of the stay (3 nights) but not the first night. I replied that given the fact we were there around 6 hours and left on the conditions we did, that we should not have to pay for any part of the stay. Priceline ended up providing a 20% coupon in addition to the rest of the three night stay refund as the property had to provide authorization for the refund of the first night and absolutely refused. I soooooo would not recommend this place or any other Red Roof facility in the Lancaster area. We have attempted 2/3 Red Roof locations in the area and all of them have residents that disrespect property guidelines and regulations to say the least (loud, smoking, drugs, asking for money, etc.). Ended up going to the Days Inn on Eastbrook Road in Ronks and it was MUCH BETTER!