My sister in law ordered an arrangement...she lives in New York State. I sent her a picture of the…read morearrangement and she said that is not like the picture that I saw...for one thing, there were 4 roses instead of 6..She was going to call and complain bur she said "I know they are going to say substitutions " There were no substitutions that I could see. She wrote " I am so tired of being taken of advantage of"

the Bouquet we received today was Exceptional in quality and colors. It was my husbands 83rd…read morebirthday. We were grateful

Had flowers ordered for my grandmothers' funeral. Large order 900$ plus tax. This including both my…read morebrothers, and my father and self. Asked for easel arrangements. Wanted full flower arrangements and were willing to pay extra to make this happen. All sibling arrangements were to be the same except different colors. They were not. My specific easel was pink Roses and Lillie's. Flowers showed up to the funeral home wrong, missing Lillies and not full at all. I had maybe 20 small roses and 6 inches apart between each flower. So not full either. My mom saw them first and sent them back for Lillie's to be added as that's is what we paid for. I show up to the funeral home and see what they delivered. My heart sank with disappointment ---They looked terrible, wilted, beat up, and sparse. I mean terrible. No joke-- Wilting and browned, dead. My brother's easel didn't even make it to the next day to the church service/burial. We could not go into the store because they are "closed for covid" it's Jan 2023.. We called to voice our upset and "Lynn" who told us it was "well worth the price" then put us on hold for 35 min and waiting for us to hang up, never returned. That is how they treat people grieving. Rip them off, send dead flowers and then never return to the customers on "hold". Do yourself a service and don't go here.

Didn't get to go inside to get last minute flowers…read more They are closed to the public due to covid, even though covid is over. Phone and delivery only. I unfortunately order by sight to know what I'm getting.

Ordered a planter for a funeral and asked that they put some fresh cut flowers in for some color…read more They made the basket look lovely! Also, I liked that they asked my budget and if it included delivery. Appreciate knowing the amount and them keeping within a budget. PS. I didn't take a photo at the funeral home as I thought that would not be appropriate, but the planter and flowers looked amazing!

We have been using Tuthill's for our Promotions Dinner centerpieces for four years in a row now and…read moreevery year - their centerpieces are perfect! Along with the celebration dinner, we have allowed our guests to take the centerpieces home as an additional gift. This has proved to be a winner as well - we have never had any left behind. And, we know people will enjoy them for many days more. This year's designs were described as "stunning" by our staff in attendance. Thank you Tuthill's! See you next year!

My boyfriend says this is his favorite place to buy flowers in Lakewood. He asked for a bright and…read morehappy anniversary bouquet and she created this beautiful one for me!

Dawn C. After 40 years ordering flowers from the now closed…read moreJan Dell Florists in Rocky River, I needed to find a new source of flowers for my Christmas table. I was very pleased with the lovely arrangement from Brown Pleasance, which included every item I had requested. The flowers were very fresh, the baubles were perfect, and I was proud to display the artistry on my table. I will definitely return to this florist again.

10 stars if I could…read more I ordered flowers for my friend from 2 other florists shops in the area yesterday they absolutely dropped the ball both times. The arrangements I ordered looked nothing like the pictures. In facts, I've gotten better flower arrangements from the supermarket for 1/3 the cost. I was super frustrated and disappointed until I came across Flowers on Main. I was shocked how fast they delivered the arrangement. I'm pretty sure I placed the order at like 8:30 this morning and they were delivered by like 11am and they were even better than pictured. I could be happier. They made her day and mine!

Ordered a floral arrangement w/balloon for my sister's birthday tomorrow…read more Ordered from MI this morning and the delivery arrived @ 1120am to her location in the Painesville area same date 01/20/2024 She graciously sent a video and I was so happy with what I saw and how beautiful it is The clear vase so shiny & clean showing off the beautiful flower arrangement, placement of card & balloon PERFECT Future definite go to florist in OH area of Painesville, I highly recommend this florist to be everyone's go to in the area. Thank you for your stellar service ‼

We have ordered an arrangement to place on top of our grandma's casket, on a day notice. They not…read moreonly made the most beautiful "half-couch" bouquet ever, they also delivered directly to the funeral home, the very next day for a morning funeral. We only gave a brief description of what we wanted and Filer's made exactly what we had imagined. Also, very reasonably priced! We know grandma approved from heaven, as well

I needed to send someone flowers living around Cleveland but I live in Maryland and have never been…read moreto any flower shops around Cleveland. After searching so many different florist sites, I was beginning to struggle with finding good flowers at a good price. However, Filer's Florist really delivered on their promise and sent beautiful flowers that matched the online pictures well. If I have to send flowers again, I'll definitely turn to them for their services.

i was shocked yesterday when i received a Flower bouquet from my husband...i saw Vicks website…read morementioning that we are florist and we are the best and bla bla 12 red roses dumped in a vase ..with 6 white tulips a pink ribbon have no clue what a pink ribbon belongs to in thew bouquet and a chocolate bar put in a plastic bag.... literally plastic bag and not a box or .... flower bouquet with no taste. i would rather go to Costco or sam's Club and collect a $35 arrangement million time better than this and he paid $200...$200

We were extremely disappointed in a Succulent floral arrangement we ordered through FTD, and was…read moresupplied by Vic's Floral Inc. on Fleet Ave in Cleveland. Pictured was a beautiful assortment of healthy, colorful succulent plants, that we wanted sent to Baker Funeral Home in Berea, OH. What was delivered was a box of dirt, WITHOUT a single succulent, but instead 3 different ugly house plants, that died in less than a week! I emailed Vic's to tell them their planter was an embarrassment among the other flowers and plants at the funeral home, and we felt they did a BAIT & SWITCH on the order we chose and paid for. They ignored my request to make this transaction right, so obviously don't care about their customers. I did receive a small refund that came directly from FTD when I sent them a picture of what was ordered, versus what was delivered. What a shame that a florist listed under such a well known company (FTD) would not care enough to respond to a customer, after delivering such an underwhelming planter, to a grieving family, when it should have been a lasting memorial to their loved one. I DO NOT recommend ordering from this Florist for any occassion, and I see from other customers they have also had bad transactions with this same place. Buyer beware!

We ordered late on a Saturday afternoon after they closed for a funeral that was Monday. Emily…read moreresponded to my order before they opened and the flowers were delivered by 10am. Absolutely beautiful bouque.

Emily created beautiful centerpieces and a statement arrangement for the welcome table for a recent…read morefamily gathering. I am not local, so all my interactions were by phone/email. She was prompt in sending pictures for me to review and in sending pricing information. She listened to my preferences and incorporated my requests. Her team delivered the arrangements. Overall, Emily was professional, easy to communicate with and her work was beautiful. Highly recommend!