This is a primarily WOMAN'S shoe store that specializes in size 9+. Hence, why a previous reviewer…read moregave 2 stars for not being able to find a suitable pair of men's shoes. Marlou does carry a very limited selection of men's shoes, but it is by no means a men's shoe store. In short, this place is a godsend for me. I have spent my entire life dealing with too-small shoes and settling for "unisex" (i.e. men's) styles. I wear a 10-11 D-width and I have never found anything that actually fit other than flip flops and athletic shoes. I grew tired of going into shoe stores and saying "what's the largest size you offer? A 9-C? Yah, thanks..." If I did come across a pair that fit, they looked like granny shoes. At Marlou's, the biggest problem I have is trying to decide which of the 6 sweet looking pairs (that fit wonderfully) I'd like to take home with me. Marlou's offers a lot of large sizes in various widths. Lots of cool high-end European manufacturers. Don't expect to find cheap, stiff, manmade-upper Payless-type shoes. These babies have soft-as-butter leather. I have never before worn shoes that make me feel like I am walking on clouds. Ahhhh. This being said, be prepared to fork over some cash. The average price is $75 and up. They do run sales now and then. But just like one shouldn't skimp on a mattress, you shouldn't skimp on shoes. After all, look how much time you spend in them. There's nothing like a perfect-fitting well-manufactured shoe. Thank you, Marlou's!

Friendly staff. Well stocked and clean. If you need shoes, you need to go here. Good promotions as…read morewell for multiple pairs.

Always something new to see and be amazed. Great pricing. Wonderful jewelry . I could spend hours…read morethere! Half of the unique pieces of furniture that get compliments from guests to my home are from Refurnishings! Love it!!!

I don't know how long Refurnishings has been here, but it's another resale shop to visit for nice…read morefurnishings. The window sign reads Cash for your Costume Jewelry, and there was a nice display of that. I saw dining room sets, china cabinets, sofas, coffee tables, lamps--all from estates. So I took a good look at everything. There was also a large amount of newer hardback novels, which I would have loved to sort through, but I didn't have the time. As I was looking around the guys were bringing in pieces of furniture to display. This is a family operation that deserves checking out.

Girl/lady cashier who wears a sequence mask, definitely the rudest cashier Ive been in counter…read morewith. She does not greet or thank you, attitude says I don't want to be here and shouldn't be. I get bad days but every time I've been in, there's an inconvenience to her attitude thats projected towards the customers

I had an online order with a prescription, so I headed to the store because the pharmacy closes at…read more7pm. It was 6:50 (almost 2 hours since I placed my order) and not ready yet. The employees were standing around (3 of them to be exact) while my order hadn't been picked yet. The manager came over and told the employees right in front of me, "I wish people would come in and buy their own stupid candy." The manager then smiled at me. One of the items in my order were candy canes. I'm sorry I'm using the service being provided by your store and company? I'm sorry for contributing to your store's payroll? Next time I will buy my own "stupid candy." At another establishment.

I've gone to Kenny from when he was over in Richmond Hts. Many yrs.ago! I worked in the same plaza!…read moreHe's WONDERFUL, and u mention his name or the store, ALWSYS GET A VERY GOOD REVIEW!!!!WHEN I need something worked on or fixed, he's the place!!!!! Very trustworthy!!! Thanks, always been a good jeweler!

Fantastic shop will definitely be back soon the service was impeccable they gave me a date when my…read morerepairs would be ready and they were earlier than expected The workmanship done was amazing Ken knows what he is doing and a knowledgeable staff as well 10 out of 10

Don't expect to be acknowledged whatsoever when you walk in here. I used to love shopping here when…read moreI first moved to the area in 2013, now I walk straight past it. Is it that hard to greet a customer when you're just standing behind a cash register? By no means do I expect to be followed around and doted on, but years ago if I'd have an armful of clothes an associate would come over and offer to start a fitting room. It's unbelievable that these girls are so useless in such a low-traffic store.

I had such a GREAT experience at this Madewell location and I've been to MANY Madewell's. This one…read moreby far is my favorite! The minute you walk in you're greeted by a friendly and extremely helpful staff. Anna and Marisa helped me pick out the cutest outfits for an event and I couldn't have been happier with the experience! They were super professional and suggested items that they knew would be best for my body type! I love this Madewell location! It's my number 1 go to store!!! Great job Madewell staff!

I needed to purchase a dress for our son's June wedding. I…read moream not a shopper and am very insecure with outfits. Ann Tobias (Selling Specialist/Dresses) was WONDERFUL. She was attentive to my needs and honest about the look and style that would work best for me. She was patient and was not rushing me through the process. I am happy with my purchase! I would gladly see Ann again regarding my wardrobe. I give her 5 stars. Thank you, Ann!

I have to say that my entire experience at Dillard's was exceptional. I'm saying this as someone…read morewho's not even Dillard's or department store fan. I'm usually a customer of Dillard's for something small or in passing. It's never my destination. During my latest visit it was actually my destination for shoes. I needed sparkly sneakers for a Sneakerball, and Dillard's had the perfect pair! AMBIANCE: This store is tucked away in Beachwood Mall. The lighting in the store and the fashions make it feel like Saks or Nordstrom, not Dillard's. Meaning it's a lot more ritzy. It has pockets of high end brands, and the entire store presents very well. INVENTORY: Dillard's recently really started keeping up with the times. Compared to its competition, it's really fashion-forward. Around the holidays, I noticed that there are a lot of very trendy dresses in relevant colors and gorgeous fabrics. They are also very well styled with faux furs hugging the shoulders or sparkly boleros. There are also exciting party shoes - sparkly, with bows, and all the shimmer! You can really envision and build the entire outfit. I was really impressed with this recent shift of modernization. I even asked myself - Am I really at Dillard's? SERVICE: The service was truly five star. I was in a hurry (story of my life) and needed to quickly located the shoe department. I asked an employee at another department who provided me with very detailed directions. She was super friendly. Staff was pleasant as I made my way through the department store, smiling and nodding. My interactions at the shoe department were similarly warm. The sales associate told me she'll be right with me, immediately found the shoes I wanted, and was extremely friendly. I observed her interactions with other customers and she was providing very personalized service. It was probably among the best customer service interactions at department stores. Seriously great service. She was also as excited as I was about my sparkly sneakers with holiday lights purchased from Betsey Johnson collection. I will say that these sneakers were pricier here than at other retailers. I paid over $100. So many people complimented me on these shoes that it feels like I got my money's worth. I would recommend a visit to this store. The setup makes it feel luxe, the service is extremely cordial, and you experience can be flawless from start to finish. Honestly, couldn't find any fault in my whole time here. I plan to return shortly to look for New Year Eve dress. I'll have to first figure out what to do for NYE. Do I need Dillard's faux furs and bow bedazzled shoes? Or something more subtle?