Jackleg work, simple fix, abjectly poor customer treatment…read more After buying thousands of dollars worth of Schonbek fixtures - a large center hall chandelier, two sconces, two ceiling domes, and two smaller bedroom chandeliers - from Cleveland Lighting, here is the response I got when I asked them to fix the problem shown in the attached pictures: "Unfortunately, we would have a service call fee of $95. As mentioned these are secured at the factory and I'm not sure how much of an adjustment can be made. I could have someone available this Thursday afternoon. Let me know if you wish to proceed." The sconce in the photos was installed improperly. It should have been repaired without hesitation without charge by the store. You can see from the photos the Cleveland Lighting rep's statement, "fixed at the factory," is an inaccurate cop out sent by someone who just did not give a crap. Asking for a service fee was inappropriate and indicative of the kind of people who run Cleveland Lighting. Find a different lighting store.

Avoid doing business at this store. This is a store that cares nothing about customer service…read more Having owned a store myself and being very conscious of customer service, I am appalled at the customer service at Cleveland Lighting. After ordering thousands of dollars of lights over a year ago, we found ONE lighting fixture that fit our needs better for our dining room in an another store. So, we asked to return a BRAND NEW, UNOPENED fixture in the box for a refund. They insisted on a 25% restocking fee. This is outrageous. This is just a way for them to make more money on their lighting fixtures for doing absolutely nothing. They could care less about building any customer good will for any future lighting purchases. They obviously care more about making a buck than pleasing their customers. Yes, it was stated there would be a restocking fee but seriously? 25% ?? You spend thousands on fixtures and there is no room for an exception at times? You can be sure that I will make sure that anyone that asks me about purchasing lighting fixtures I will tell them of the poor customer service and will steer them to another store. One that actually cares about their customers.

After a bad experience there ,they reached out and wanted more information about the encounter…read more They also refunded some of the price

I have never been in this store. I needed to find some flatware and other decor items. I stopped…read morein and was surprised at how large this place was. Lucky for me the flatware was located right at the door I entered. The employee who was nearby greeted me with a smile. And asked if she could help me. Of course she could since I never have been here. She showed me where to go and stayed around and answered a few questions I had as well. All in all I was happy to stop in. But this visit I didn't make a purchase. Maybe next visit. Because I'll for sure be back.

I most recently worked with Joe Minutolo and he's fantastic. He's very knowledgeable of fabrics,…read moreshapes, space planning and more. You can tell he's been doing this for a while because he really knows his stuff. He's also very friendly and a pleasure to work with. As I work one room at a time through my house, I'll be back to work with him. Also, I love the quality of Ethan Allen furniture.

My wife and I decided that it's finally time to purchase Family Room furniture. We had been using…read morehand-me-downs for years but now that the kids are gone we wanted nicer and more comfy furniture. Our salesperson, Judy, was professional and patient with us as we looked through all of the various choices. She also came to our house twice to help us lay things out. On delivery day the guys were quick and efficient along with being personable. Great experience all around.

We arrived in town last night for a wedding today! It's a "themed"wedding, and beige is what's…read more"it"! Unfortunately, my date thought that my outfit wasn't really beige, so...my solution....go shopping!! The waitress from our hotel recommended this store (we're staying in Independence). I was relieved to find they had a few choices of dresses available in my size (small). I even got a pair of shoes, small hairspray and my date got a Perry Ellis belt, all for under $100! The cashier was warm, friendly and welcoming, a great representation for the store. If I lived here, I'd definitely be back, especially to check out the home goods section. Lastly, I really like that the two stores are combined, although that's a recipe for a spending spree!!! Ha;)

Home Goods can be a fun shopping experience, and I've been shopping here for years. The furniture,…read morethough, incredibly expensive- and it smells when you get it home. I recently purchased a small, white chest for dishes- it was $159, more than I thought I should spend, but okay...I placed it in my kitchen, my dishes fit perfectly, I lean over, and it smells completely of paint. I cannot use it, a real disappointment

Cute lil farmer market with good parking nearby. Art, veggies, fruit, flowers, soap, and baked…read moregoods as well as some informational booths.

My legacy is that coming to this village is an indifferent experience. They've tried to create a…read morelegacy for themselves by making it so fancy and outdoors, but they're forgetting they're not in TX, AZ or CA maybe. It is a pretty standard new style overly fancy shopping centre located in the Cleveland Ohio area. It's expensive and it's fancy (did I mention fancy) and it's outdoor (and fancy) which isn't always a good thing in this region, especially during winter months. It's one of these outdoor (did I mention it's outdoor) shopping villages (and fancy) with all the high end stores, but it's still cool to have it here, and it provides a nice shopping experience for people in Cleveland that are sick of indoor malls.

I am really excited to see what is to come!! The Container Store has been fantastic up to now in…read moreterms of top quality service and merchandise. The fact that it has joined with Bed Bath and Beyond means that this experience will be just taken to a whole new level!! Cannot wait!!

The people that work here are incredibly rude and unhelpful. Looking for a backpack that showed it…read morewas in stock in the store. The women at the front tell me they don't have backpacks. I have to go looking to find them myself. And guess what? They have an entire aisle of backpacks. Wanted to ask a question of the salesperson in the custom spaces area, too. Head down on her phone the entire time we were in the store. But she had cool shoes...

I recently visited Laura of Pembroke and was smitten! Laura of Pembroke is a locally owned home…read moredecor, accessories and women's fashion store. When you walk in, you're immediately dazzled by the beautiful decor, luxurious vibes and inviting atmosphere. You want to see everything. Whereas you might expect a luxury boutique to carry mostly tiny sizes, I was pleasantly surprised at their range of sizes, styles and prices. Not everything was super expensive, though there were very expensive pieces. Every corner is impeccably curated and filled with beautiful, thoughtful items. Laura of Pembroke is newly on my list of places to visit when I need a gift or want to buy something for myself (you know, for when you get in that mood of just wanting to buy something for yourself). I love that they are in Pinecrest and nestled near other wonderful spots. I bought a beautiful, glitzy necklace from the sale section that I cannot wait to wear. I'll be back!

From the owner: Laura of Pembroke is a wonderfully diverse, family-owned, retail boutique with a strong European…read moreinfluence. Laura of Pembroke offers stylish Ohio women's clothing, gift & home furnishings with locations in Canton and Cleveland, Ohio.

This was my first time visiting this store. We were able to advantage of the memorial day sales…read more I waited until after delivery to post my review. I was pleased with our sales guy Bobby and also the manager with the super cool tattoos. Our family spent time sitting on different furniture sets and we were pleased with our final choice (not pictured). The snack section in the back was clutch. We were able to grab a quick bite and look around some more. Financing options were easy to understand. Delivery went really well. The movers were courteous and cleaned up behind themselves.

Stopped in at the mayfield hts store on the fourth of July…read more Store was not at all busy while we walked around for 20 minutes and was never approached by a salesperson even though there were 2 or 3 who weren't doing anything Went across the street to Ashley and bought a $2000 sofa from great salesperson