Horrible service! I purchased a car Friday evening (4/28) and by Monday morning (5/1) I had…read morecontacted the dealership to talk about returning it or working out a way to get the car that I traded back. I spoke with them each day this week trying to figure out a way to get my car back. I met with the manager Thursday afternoon, gave me a couple of scenarios and I went home to put together what I needed, only to call and leave numerous messages allllll day long today (the next day) to tell him I have it figured out and he told me he SOLD the car that we were working to get back!!!!! I can't even begin to describe my anger!

They used every tactic car dealers are famous for. I feel like I lost 5k during the transaction. I…read morewill never do business with them again.

Broke down, was stranded towed there overnight. He put us at the front of the line and got us back…read moreon the road. Good guy, good mechanic fixed an issue that other mechanics couldn't figure out. I drive for a living, so I have seen my share of mechanics. If this guy was local, I would only go to him.

RECOMMEND!!!!!!!!!!!!! I needed my CV AXLES replaced. I had been told this by HONDA. (I have a 2011…read moreHonda Accord) however Honda quoted me $1642. I called Finn and spoke with Jennifer. She was so kind from the very beginning! She listened to me, didn't make me feel or sound dumb because I was a girl. Long story short, I walked away 2 weeks later paying $430!!!!!!!!! Only down fall, the wait!! But it's SO WORTH IT!! ANYONE AND EVERYONE PLEASE GO HERE!!! Jennifer is AWESOME!!!!! 10,000 stars for all of the workers! Thank you thank you thank you!!!

I will begin by saying the car repair looks really good. We've only had it back for 2 weeks - but…read morethe appearance of the car is like new. That being said - this particular location has a total lack of communication. For example, Car estimate was completed and car was dropped off. Vehicle was totaled, but we wanted it repaired. Told manager would have to call us back - 10 days and 2 more calls into the business - no response. Few updates other than a text while car was in the shop. Went in to pay for vehicle (upon completion) - bill was $1000 more than the stated cost when I spoke to an individual. I pointed it out, and was told it was due to a specific part. Angerly I took the receipt and went home for the weekend. Studying it over the weekend, it was more evident that we were overcharged $1000. Went in to the business on Tuesday - and when questioning the receptionist, I was told, "Oh yeah, you were overcharged - but we credited that back to you already." OK - little suggestion for improving customer service - try calling and acting a bit apologetic about your mistake - even after I brought it to your attention 2x. Being on the N end of Walton Blvd. - not super convenient to drive by the shop for updates and follow up. Not sure who's responsible for this aspect of your business - but they should be replaced immediately. Final big shock - our price of repair went up 85% from the original estimate! We made a decision to fix our vehicle vs. taking scrap value from the insurance company based on the original estimate that would have meant $600 out of pocket over our deductible. After we got the settlement check - our estimate went up nearly $4000. End of the day - repair cost us over $5K out of pocket. We might have made other decisions had the original estimate been more accurate. I had used Morey's previously in Bella Vista, and was super happy. When I found out that Joe Hudson's had purchased that business, I was hoping for a similar experience.......unfortunately, it was night and day.

We very nearly totaled our cars front end, hitting a tree in the road. $8000 worth of damage. We…read morehad gone here before and liked it, wasn't sure how well you can fix a car that drove/rolled over a big tree, however, they fixed it like new, have not had a single problem with it since it's been fixed. They did an awesome job and kept us informed, because the parts were hard to come by with CV19. Thank you one and all at Bob's. Awesome job!!

Bad service I got ripped off last week.Took my car to them told them a rattling noise came from the…read moreengine so they kept it for day and diagnosed it. Called me the next day told me it was the radiator and its gonna cost $650+ so I assumed well if that what makes the noise sure,so I told them to go ahead and work on it.Same day about 4 or so hours later they called me and said car ready to pick up. I went in and paid the bill,now i was looking at my receip they charged me $254 for the radiator,$40 for coolant fluid, $400 for labor plus tax all together I spent $718 and change. Drove it home and put it on park,the same noise I is still there.so I called them back and them,why the rattling noise still,guess what they told me." oh it's the AC Compressor "!

Great Auto mechanic in Northwest Arkansas. Friendly service and can meet your repair needs.read more

Let's talk about why I recommend this auto shop! I have a…read more2006 Toyota RAV4 I took her in because my engine light was on, the swerve indicator and VSC. When I would accelerate the engine light would flash. They found multiple issues under the hood.. my coolant was leaking, I needed new spark plugs, coils and a new valve cover gasket. My oil was also coming out where the spark plugs are, to show me this they even texted me photos of the spark plugs and the engine. They broke down how much each thing would cost, even how much the labor would cost. Overall the cost is what I would have expected for labor plus parts and diagnostics. As you can see from the photos they provided me, there is oil on the spark plugs (not good!!!) Thank you for doing such a thorough check and when I need work done, I will be bringing back to them.

Anytime I need help with my car, as a single woman, they repair my vehicle quickly, very reliable &…read morenot too expensive.

My husband is big on customer service, so a sale was on the shoulders of who took the call in NW…read moreArkansas. From the first telephone call to inquire about what we actual wanted, we received the best customer service we have had in years when purchasing expensive items. We had the pleasure of working with Brady P., he listened and located the GLS 450 that we wanted with more bells and whistles than we imagined or no what to do with. We chose to drive from Central Arkansas to NW Arkansas for a pickup. Brady took care of us during the entire visit and provided a hands on demo and answered questions. Brady has patience, he is honest and very detailed oriented. Brady is handling business well in NW Arkansas he has two manager's who are genuinely friendly. If you are ready to buy a Mercedes, call and ask for Brady, if he isn't available ask for Noel who also takes nice photos of you standing or sitting in your new MB from NWA. Brady is STUNNING and we appreciate him for the epic experience. Michael & Stephanie Blanchett Maumelle, AR

Sat out under service enclosure for at least 15 minutes before anyone came out to see what I…read moreneeded. Will find other places to take my Mercedes AMG

Gaylon drove well out of his way to do a pre-purchase inspection for me, he arrived early, and gave…read moreme helpful advice for purchasing. He was honest with me, so if you are looking for a trustworthy mechanic, I recommend him based on my experience.

I was in need of a spark plug and spark plug wire replacement and I stumbled on some favorable…read morereviews of Last Chance Auto. Gaylon got me onto the schedule quickly and did a great job for a very affordable cost. 10/10. I would give this business a try if you want an honest and great mechanic.

The service we had on our 2017 Passat with over 120,000 went really good after we got there…read more I appreciate that they left our car clean after the service both inside and out. We almost did not go here because over the phone they were very disorganized. We thought the cost was right on par with service for this vehicle. We will go back here. This was one of the better Volkswagen experiences we have had. I only graded them down to a four because of the phone back-and-forth service that that was poor.

We took our 2022 TAOS in for service, and the safety inspection revealed serious problems with the…read morerear brakes. We elected to have Everett VW fix the problem. They did, but another problem developed while the car was getting washed. We noticed a paint spot missing after we got the car home. To make a long story short, Everett went above and beyond in customer service. We got a new Jetta for a loaner while ours was being repaired, and that job was done great. The professionalism of Matt, our service rep, has insured Everett is where we will always take our VW for service, and if the need arises for a new car, they will be first on the list. The service cost is reasonable, and as with most things, you get what you pay for. At Everett, you got a lot more. We highly recommend this dealership.