Called Brandon in service, and told him I needed brakes. He orders new front and rear brakes from…read moreLexus, and I came in. After about an hour, he let me know the brakes were fine, and that the squeaking I heard was due to some debris caught up and a shim kit. Long story short, I came in stating I needed new brakes, and was ready to pay, and they said I didn't need it. This is the type of service and honesty that makes someone a lifetime customer. Thank you Brandon, I will always service my car with you.

Sales guy Pedro De la Cruse did not disclose to me about a deposit requirement to hold a vehicle…read morefor 48 hour for pick up until after they ran my credit and approved me for the vehicle sale. Deposit requirement was not posted on their website or disclosed by text. Manager Kyle Maxwell refused to correct their mistake and insisted that I had to pay deposit to hold the vehicle for less than 48 hours of $1,000. I decided to back out of purchasing this vehicle as this made me uncomfortable.

My wife and I just recently purchased a 2012 Volkswagen Jetta Sportwagen for me at Showcase. This…read moreis the third time we've purchased a vehicle from them. Showcase is a small car lot, they specialize in quality, not quantity. What keeps us coming back? They're extremely well priced and very, VERY honest! When we buy our fourth vehicle, Showcase is at the top of the list to check. Looking for a certain vehicle? Let them know and they'll keep an eye out. They're a great family business.

I'll always shop here from now on. My car was on its last leg and I needed to find something quick…read more They work to find you something even if they don't have it on the lot. GREAT pricing, and super friendly. Make sure to ask for Mitch when you go.

I traveled from Chicago, Illinois, to purchase this truck based on the photos and information the…read moredealership provided regarding its condition. Unfortunately, after arriving, I discovered several issues that had not been disclosed before I made the trip. The truck had a cracked front windshield, a trailer hitch ball that was locked in place with no key available for removal, and only one key fob instead of two. While inspecting the vehicle more closely, I also noticed that the paint-marked bolts securing the driver's-side front fender had visible tool marks and scratches consistent with prior removal. I observed similar marks on the driver's door hinge bolts. In contrast, the corresponding bolts on the passenger side appeared untouched and in their original condition. This raised concerns for me about the possibility of prior repair work or accident damage that was not disclosed and was not reflected on the Carfax report. As a result of these findings, I decided not to proceed with the purchase. I spent $716 on airfare, in addition to the time and expense of traveling, only to discover issues that I believe should have been communicated before I made the trip. I understand that used vehicles can have imperfections, but I believe customers traveling long distances deserve complete and transparent disclosure of any known condition issues so they can make an informed decision before investing significant time and money. This took place on 07/14/2026.

Ford and Lincoln are great products. Service....?…read moreNice people. Overwhelmed a5 McLarty Daniel Ford in Bentonville. Take your Ford or Lincoln elsewhere.

All I can say is that their service department has a serious communication issue. When you call in…read moreto ask for an update they really push for you to use their "text response" system. It all started with my first service advisor Logan. They had my Jeep for quite a few days and then said they had the issue fixed. I picked it up and before I even got home the warning light for the rear diff was back on. So I called and rescheduled it for service. Took it in and they had it for a few more days and then when I kept calling and texting to get an update, Logan told me they had to order a part and that it was on backorder. So I picked it back up. I had to call several times over the next couple of weeks to get any kind of status update on the backorder. Part finally came in and they called to schedule it. I set an appointment and took it in. At this point Logan is longer employed there so I get a new service advisor who is also the Assistant Manager. I thought this would be good and I would at least get better communication than I got with Logan. That was a mistake to think that would be the case. After they had it for 2 more days I called and ended up getting the "text" message thing again. I also left a voice message asking for a status update. I didn't get a text or a call back. So I called again the next day and again got not response. When he finally did call me back the following day he was pretty short and said that it was a hard repair and wouldn't be able to get it completed before the weekend. He asked if I wanted to pick it up and reschedule. I said yes. He told me he would call me on Monday to get it scheduled. I ended up calling back on Wednesday and setting up an appointment with their service desk. Once it was dropped off I called & texted for 2 more days looking to get an update on when they would be finished. I finally had to drive up there, walk in, & stand in front of Doug to find out that it was done. Who knows when he might have gotten around to letting me know it was finished. I called and left a message for the shop manager and never received a call back. Yesterday I got a text message from Sierra @ McLarty Daniel CDJR asking how my recent service visit went. When I told her that it was terrible she asked what happened. I told her it really boiled down to poor communication. That was the last I heard from her. No response at that point. Which was what led to this review. POOR COMMUNICATION!!!!

Found a truck I wanted to buy. Contacted sales person, said I could be up there by 4pm. Was that…read moreok? Or should I wait until tomorrow? His response, head on up we close at 7. Plenty of time. Submitted all my info so everything would be ready to arrive. Test drive, sign and be on my way. I get a ride up, having every intention of driving the truck home, walk up to the truck and it is absolutely trashed. absolutely filthy, bald tires..just horrendous presentation. They apparently took it in on trade the week before. I setup my time, they knew I was coming, yet didn't feel it was necessary to detail it or even tell me it had not gone through shop or detail. Infuriated at the lack of care and service with the whole experience. it was a done deal, easiest sale. I was so frustrated, I just said this is ridiculous and left. I don't know what had happened to dealerships, but it's not even worth buying from them anymore.

I purchased a vehicle from Nunnally Chevrolet in November 2025. While the initial buying process…read morewas relatively smooth, my experience since then regarding warranty fulfillment and customer service has been deeply disappointing. ​At the time of sale, I was heavily encouraged to lean into the protection packages. I was assured I had factory and powertrain coverage through March 2026, plus a one-year specialty warranty covering windshield chips/replacements, paint, and tires/rims. (This warranty is what really sold me on the purchase of my vehicle) Unfortunately, those promises have proven to be hollow. ​The Issues: ​Warranty Misrepresentation & Inconsistency: Every time I go in, it is a different story from the sales department. I bought the vehicle with two existing windshield chips, and my salesman explicitly told me to wait 30 days before filing a claim so it would be covered. It took three separate visits to finally get a straight answer regarding why it wouldn't be fixed, eventually being told that since the glass required replacement, they "don't cover that"--a direct contradiction to what was promised at signing. ​Tire Service: I experienced the same inconsistency regarding a nail in my tire--an item supposedly covered by my warranty. It took multiple visits to get any clarity, only to be told they "don't plug tires anymore" and that I would have to take it elsewhere to pay out of pocket. ​Missing Equipment: After a recent service appointment, my lug nut key is now missing. Because I didn't notice it the exact moment I left the lot, the dealership refuses to provide a replacement, leaving me responsible for their mistake. ​Communication Breakdown: I have reached out to three different staff members for quotes on extended warranties to keep my business with them, and I have received zero responses. ​A Note on Service: While my overall experience with the dealership management and sales team has been a very frustrating ordeal, I do want to note that the technician, Michael, is the only person there who has provided top-notch service. He is the only reason I've had any positive interaction with the service department. ​If you are looking for a "deal" that ends the moment you drive off the lot, this is the place. If you value transparency, accountability, and consistent post-purchase support, I would strongly suggest looking elsewhere.

I went in today because my 2025 GMC Canyon had the check engine light come on and the AC had quit…read moreworking. They couldn't fix it because that module went out. I understand that can happen. I got there at my appointment time and ask the person at the service desk to let me know what was wrong as soon as they knew. One hour later, I went to the service desk and the told me what the problem was. They told me they had to order. I bought the GMC new from a GMC dealer because I couldn't get the deal on a Colorado that I thought was fair at Nunnally's. I wanted Nunnally to service the Canyon because the service department. They were always friendly and kept me updated during the visit. I was surprised when I entered, ther was no one I recognized. Everyone was new from the last visit just a couple of months ago. While waiting, I noticed there we only two sales person, none I recognized. What has happened to the Nunnally's I always trusted with my Chevy's?

Had a phenomenal experience buying my new Mazda with Brandon. I was nervous going into the process…read moreabout getting pushed around or manipulated....dealers have terrible reputations! But not superior and Brandon. He was a joy to work with, took his time explaining things to me, answered all my endless questions, and kept me well informed on the arrival of my new car. In the end, it was just less than an hour at the dealership to sign paperwork and drive off. Truly an incredible, almost peaceful experience. Cannot recommend Brandon and the entire Superior team enough!

After sitting for four hours, and the last hour trying to get numbers. The manager finally came to…read moreus and tried to low ball us and saying he was giving us a good deal. They made us pay $180 just for them to see what happened to our car. it was something in the motor and they said it was going to cost 3000$ but we looked around and asked and all sources said about $600. I would definetely NOT recommend this dealership.

This is the only bad review I've ever given. I will never be bringing my GMC back here. We got a…read morequote to have brakes replaced and it ended up being double what we were quoted for the job. They wouldn't give an exact quote over the phone for the parts and labor, so they transferred us to various people for pricing (which should have been a red flag). Another place quoted me $590 and Mclarty ended up charging me over $700 after various fee's they didn't tell us about up front. They scheduled my car for the service in the afternoon then called and asked if they could keep it over night. When I told them we needed the car back that evening they took another 2 hours to finish and acted like they did us a favor by "staying late". We stopped taking our vehicle there for oil changes a while ago because they would usually take 5+ hours.

Please be advised: Do not buy a used vehicle from McLarty Daniel, and do not trust salesman Henry…read moreH.! I bought a used vehicle from them with 133k miles. I was told before purchasing the vehicle that it had been throughly inspected. Now three months, 3k miles later I have been told by two independent mechanics that a full engine replacement is needed. Both shops have confirmed that the issues would have been known by any credible shop at time of purchase. This info was not disclosed to me. It turns out McLarty Daniel's definition of "inspected" is just giving it a glance by one of their guys. It was never formally inspected after all despite this being told to me. The car salesman Henry H. assured me several times the tuck had been thoroughly inspected stating that, and I quote verbatim, "we are not CarMart, we wouldn't sale you a bad truck". Lo and behold, catastrophic engine failure in 2k miles... And the final slap to the face, I was also given a free first oil change coupon. My truck didn't even make it half way there. If you're thinking about purchasing a vehicle here, do yourself a favor and stay far away!

I recently moved from Fayetteville to Bentonville and I have to say the different Nissan shops were…read morelike night and day. I was having problems getting my car started, called to talk to someone about getting it there for a check up. Brandon was super helpful and friendly over the phone and Justin went above and beyond when I went to pick it up. They took care of my battery problem, rotated my tires and did my oil change as well! Justin explained what I my car needed soon and offered his help for that too, then had my car washed before I left. 10/10!! Looking forward to using them again.

Shady Experience and Poor Transparency -- Walked Away Disappointed…read more I recently went to this dealership to buy a car for my elderly mother. I was greeted by Blaine, who showed me the car and joined me on a test drive. From the start, I made it clear that I didn't want to play the usual "back and forth" pricing games -- I asked him to give me his best offer up front. After taking quite a while to "check with his manager," Blaine came back and told me that the very car I had just driven was already sold. That immediately raised red flags. He then said they had other cars available online, but when he returned 10-15 minutes later, the price he quoted was higher than the online price, by $1000+. He tried to explain that they were "giving me money off" what they had invested in the car, but the sticker price was actually about $1,000 over what was listed online. To make things worse, he said the dealership would "only make $120" on the deal -- a line that sounded scripted and designed to make the offer seem fair. It was clear he'd been trained to say all the right things while still trying to justify inflated pricing. Overall, the entire process felt misleading, disorganized, and condescending, especially toward a single woman just trying to buy a reliable car for her elderly mother. I chose to walk away rather than get caught in a shady transaction. If you value honesty, transparency, and respect, I'd strongly recommend looking elsewhere.