Dr. Weinberg is terrific! Patient, a sense of humor! His office seems to me to be equipped with up…read moreto date technology. I couldn't recommend a better optometrist than Dr. Weinberg!

The actual doctor was great!!!! His office staff not so much. I had my appointment over a month ago…read moreand I still haven't gotten my contacts that I paid for!!! I keep calling but the billing lady is always out of office or the office is closed/on lunch? My appointment in itself was an absolute tragedy. I've been going to the eye doctor for over 15 years so I have a pretty good idea of how an appointment should run. I first go to do the basic eye testing (little house on prairie machine...pics of the eyes etc.) the doctors assistant running my tests had no idea what she was doing. She didn't tell me to take my contacts out and when I said something she just handed me a contact case and some empty contact solution bottle. No sink, no form of sanitation, no mirror, NOTHING. When I saw actual optometrist everything was fine...but the check out process was a NIGHTMARE. No one in the office knew how to run insurance, they forgot my credit card in the back room twice, they did t know how to give me a receipt, and this entire process took over an hour! I paid for my contacts but have yet to receive anything and it's been over a MONTH. The lady that does the billing is never in the office because everytime I've tried to call to check on the status of my contacts she's never there!! And she never calls me back! I just want my contacts. I hope they see this and finally get back to me. Last time I called was today at 1:30 and the voicemail box said they were "on lunch"??? Ridiculous.

Glasses that don't fit me and I can't wear them And they…read moredon't care Find a better doctor

I am removing my previous first review as the company pushed an eye glass order thru that I did not…read morewant in January - they had an issue in store that day where the eye glasses were not the cost listed. The rep could not cancel the hold that day. They were supposed to call me back when it was cleared up and did not. So without any follow-up, I went ahead and ordered from another site instead with the script, paying full price for the glasses. Imagine my surprise when a week or so back, Visionfirst called to tell me (in March) that my January glasses were ready for pick up? What glasses? I clarified I only had the eye exam and that the sale had fallen through- there were no glasses to pick up. She assured me the VSP benefits would be returned as she would let them know I had not used my eyeglass benefits there. I trusted it would be cleared and above all other things, trust is very important to me. I would have never known if was not cleared up though if not for the eye issue today that necessitated my needing services from an eye doctor. When the doctor finished working with me today and I was looking at new frames, I was astounded to hear that I had NO eyewear benefits. This has caused additional time and work on my part today to get this straightened out.

Friendly, experienced staff. I saw Dr Strickland and he also removed a cataract for me. No…read morecomplications. Highly recommend this office for any eye care.

We scheduled an appointment because my husband had a stroke. The staff were very nice, however we…read morefelt that the questions that we had about the reasons why he was referred to an ophthalmologist in the first place were dismissed too easily. We're seeking out a second opinion elsewhere because we felt so unsatisfied with the experience. We would not trust returning.

These guys are top-shelf. The customer service is amazing…read more Mr. Taylor took extra time and effort in helping me select my frames. When I came back to pick them up, Micha did a great job of getting them to fit just right. Both gave me honest opinions, listened to my thoughts/expectations, answered all of my questions, and were extremely pleasant. I couldn't help but notice the time and effort they took in interacting with all of the customers. I am thoroughly impressed.

Went to pick up my glasses she just handed them to me and said if they need to be adjusted just…read morecome back. She didn't even see if I could read with them. I will never go there again.

ABSOLUTELY quality service and great value My glasses were just as prescribed. The staff are…read morevery kind and efficient

If I could give no stars, I would…read more Received a voicemail from Saint Matthews Vision Center accusing me of repeatedly requesting contacts and saying they "don't have time to play games." Completely inaccurate -- I've been out of Kentucky for 2 years, haven't worn contacts since they prescribed them in December 2023, and 1-800 Contacts doesn't even have a prescription on file for me (I checked BOTH accounts). Instead of blaming your system or third-party vendors, you chose to blame the patient. A simple, respectful message would've sufficed. Very disappointing tone and condescension from a healthcare office. Would not recommend.

I loved seeing Dr. Gettelfinger. He was one of the most personable optometrists I've ever met. He…read morekept up a running conversation and put you at ease. He also shared information with me that no other OD has ever mentioned. It was helpful and insightful. I'm sad that he has retired, but can still recommend his staff and I've heard great things about the new practitioner. I also think it's wonderful that they renovated and are re-using a historic building. It's great to support that kind of vision (no pun intended), and to support local.

Cannot say enough good things about Dr. Gettelfinger and staff. They worked with me so I would be…read moreable to come in after work, and did a very through exam, explaining findings along the way. He wrote a prescription for some reading glasses, and I picked them up a week later. The first thing I said when I put them on: "I can see!" This is the first pair of reading glasses I have ever had luck with using. To sum it all up, I would give him more than 5 stars if I could. Wonderful staff, wonderful doctor.

Another great annual visit with Lynn Family! They are in the network for our vision insurance…read more Appointments can be booked online and if you have a preference for a doctor, you can also specify that. I called to inquire if I could get in same day and was accommodated. Check in was quick and Dr Omar was friendly, answering all my questions about my eyes. We had the same swiftness for the check out process abs our glasses were ready for pick up in 2 days. They have several frames to pick from, including some under $200 that are covered by our insurance. I wish there were more economical selections, but they have the basics covered.

A first-time user at Lynn Vision, I was pleased with the reception by Faith via phone, the setup…read morehelp from Max and the completed product I received at this long-time family enterprise. The first class store appeal, and friendly interactions along with reasonable charges for getting my prescribed lenses into my existing frames were all appreciated when I went and placed my order. The wait time was also good initially and after submission of my order, less than 7 workdays. I expect to avail myself of their services as I need, in the future. So glad to find Lynn Vision at Hurstbourne, here to help me.

Optometry doesn't get any better than this! If staff are not friendly, they are busy giving quick…read moreefficient service. Dr. Morris is always personable. Optometrists can do more now that they used to. Now they can diagnose and prescribe for certain conditions for which they have received special training. Go here for your eye care needs!