The best therapy I've ever received. I truly enjoy Dr. McClune. She is patient and offers great advice.

I have been meaning to write this review for Dr. Giglio and Dr. Hovsepian a while now. I was a patient at IPSC about a year ago and I attended therapy for about 8 months. It was a really hard time and I had a lot of family issues to work out. I called here and the receptionist answered the phone and got me scheduled after making sure sessions would be covered, and calling me back with all the info on copays and coverage which I thought was really nice. My first appointment was with Dr. Hovsepian and I knew right away this office was a good place. She was awesome and I really liked her: warm, caring, and listened carefully and helped me figure out answers as to where I needed to go from there. I was initially bummed when she recommended I begin working with Dr. Giglio, another one of the doctors, however that disappointment was short lived and I understood her recommendation as soon as I met Dr. Giglio. From the first session, I felt that Dr. Giglio knew exactly what I needed. She listened and understood me. She is very caring and understanding. I learned so much about myself through her. She supported me, gave me practical skills to apply, and got me through some of the hardest times. Every time I walked out I had more confidence. I feel I owe a lot to this place. I now have skills and understanding of my thoughts and emotions. If you need help with any issue you will be well taken care of here. read more

I started seeing Dr. B Castillo around April 2016. I was just having a really hard time handling my emotions, and felt like I was constantly on edge, irritable, tired all the time, yet unable to fall asleep at night. Dr. Castillo was warm and friendly from the moment we met, and I immediately got a good vibe. She helped me manage my anxiety by giving my specific, concrete behavioral goals, and always followed up during our next session, even if they were a few weeks apart. I was at first a bit caught off guard by how direct she was, but she must have sensed what therapeutic style would work best with me, because it really was perfect. No extra lengthy extrapolations about how/why my symptoms/feelings/behaviors developed, and very solution-focused. This led to me feeling SO productive after every session. Dr. Castillo really helped me to process my emotions through some extremely difficult times. Importantly, she helped me to realize some of my automatic thought patterns that were SUPER unhealthy, and provided me with the resources and support to identify and stop these thoughts from taking over my mind. I stopped seeing her when I moved out of state recently, and have definitely left as a calmer and more confident person. Lastly, the most important, I don't know if I ever would have made the decision to adopt my foster dog if Dr. Castillo didn't recognize how happy my animal shelter volunteer experiences made me, and how most of my fears/concerns about dog ownership were completely ridiculous. I can't even imagine my life without my fur baby, who somehow knows to gently lay beside me when I'm crying, who keeps me company, makes me laugh, keeps me active, keeps me on a schedule, and keeps me acting responsibly. read more

I have been seeing Doctor Giglio for a year and a half now and I cannot express how awesome she is. I started seeing her when I found out I was pregnant. She helped me during my pregnancy and after. I sadly got ppd (which I talk very openly about) and without her I don't even know how I would have gotten through it all. She is so sweet and caring. She allows you to completely express yourself with NO judging at all. I used to go into her office in tears and leave on cloud 9. I have seen so many doctors since I've been young and I have never met someone like her. I highly recommend her. Also, during pregnancy and after she's the one you want to see! Oh forgot to mention, she doesn't mind if you bring the baby with you. Of course you would want a sitter once your kid becomes a distraction in your session. Well, for me at least. Hope you consider her while out looking for a therapist. Promise you will be satisfied! read more

I have been calling this company for the last 3 days and have not received a call back. Their answering machine indicates that they will return your call "as soon as possible or within the next business day". Whether they are or whether they are not accepting new patients, they should have called me back. There is also no way to e-mail them directly. Very unresponsive. read more

I don't usually write reviews, but I felt compelled because of my extremely positive experiences with IPS. My doctor is Dr. Giglio. I have been seeing her for several months, and throughout my treatment, she has been the most caring, understanding, genuine, knowledgable therapist I could have asked for. I sought therapy at a very scary time in my life, and she welcomed me with open arms and I immediately felt at ease with the whole process. I would honestly recommend her services to anyone. The entire staff at IPS are highly competent psychologists who truly care for their patients. Can't go wrong here! read more

Dr. Hovsepian, Dr. Giglio and the rest of the staff at Insight Psychological Services Center have been nothing short of amazing. We sought their services for our child who was having continued difficulties in school. Dr. Hovsepian was instrumental in assisting us with our child. She has made herself available to attend IEP meetings and keeps in touch with our child's IEP team at school. This along with individual and group therapies has assisted our child. As parents, we also find support with the team at IPSC. Dr. H is our ally - she is truly vested in the care of her patients and their parents. It's evident by her persona and demeanor. Please don't let the lack of insurance deter you from seeking quality care with IPSC. Dr. H and her team will work with you. Compassion, professionalism and objectivity are the best characteristics of this practice. read more

I lost my mother a few years ago and never felt a strong connection with my many attempts to seek out counseling. I knew how important it was for my wellbeing to try again and this is when I found Sara Giglio. She is an absolutely amazing support system that truly listens to what is being said, and even unsaid. At times it really felt like she was reading my mind! Her patience is what allowed me to open up on my own terms and truly work on things that needed to be addresses, but when o was ready. Her support is something I have not felt in many years but has made me a better woman today. I'll never be able to thank her enough! She has refreshed my outlook on like and helped my find truest self! Sara Giglio you are amazing!! read more

I was a patient of Dr. Giglio for about a year. I felt incredibly lucky to find such a caring professional who made me feel so welcomed. Unfortunately, that facade did not last. She recently decided that my issues were too severe for her skill set and that I required more intensive treatment relaying this information through an email. I completely understand and respect a medical professional's decision to stop treatment if they are not capable of providing the type of treatment a patient requires. However, I found it completely unethical and unprofessional that a mental health professional would stop treatment so abruptly and dismiss a patient through an email without providing ANY referrals. read more

My son has been in therapy with Dr H and Dr. G for about 10 months. He attends both group and individual sessions. He had been diagnosed with both Asberger and ADHD and, when I found Dr H, he was suffering form lack of focus, lack of social skills, and anxiety. Dr H helped him improve in all of these areas. I recommended the center to two friends of mine whose children suffer from similar disabilities. Both of them could not thank me (and the doctors) enough. I am really lucky to have found this center, because I found the support I needed to help my son succeed and overcome his difficulties. read more

I'll start by saying that I would not typically take the time to add a business on Yelp unless i felt strongly about it. I cannot speak highly enough of IPSC. I initially called and spoke with an incredibly professional receptionist. I explained to her that I needed help for my daughter who was struggling with depression. She explained counseling to me, took her time, did not rush and even offered to look up my insurance benefits. She then contacted me with all the information and helped me set up an appointment for the NEXT DAY but even offered an opening for that same day. That is unheard of if you have tried getting a therapist, especially one that accepts insurance. I had called 3 other therapist that had not even taken the time to return my call. Since then, every time I have called to ask questions or reschedule appointments my calls have always been returned promptly. Our intake and therapist was Dr. Giglio. My daughter was skeptical of counseling and did not even want to give it a go. After sitting with Dr. Giglio for one session she decided she wanted to come back weekly. Dr. Giglio understood the situation from the first meeting, answered all her questions, helped her calm down and instantly made her feel at ease. She was knowledgeable, confident, and very kind. She was able to connect with my daughter in a genuine way and help her beat the depression she has been stuck in. The progress she has made has been incredible and the effort Dr. G has put in to help my daughter as well as our family heal has been remarkable. I am so grateful to have found IPSC and I have already sent another friend here who has said nothing but incredible things about IPSC and how much they are helping her family. If you are looking for great counseling and a place that will treat you right look no further. read more

It's taken me a long time to come back to write this review. In 2016 I was really struggling and I called Dr. Hovsepian and I saw her for about 4 months. My life was in turmoil at the time as my husband was having an affair and my marriage of 25 years was falling apart and I was on the verge of a nervous breakdown. I found Dr. Hovsepian to be flippant and non empathetic about my situation. She was more concerned about her therapy dog than what I had to say. One time early in the course of therapy she canceled my appointment even though she knew I was hanging on by a thread, I asked her if someone else could see me or if she could do a phone session. She said no to both and didnt offer any other support. I honestly felt that she didn't like me because I was thin, relatively attractive and on the surface had a really great life. It's difficult to say this but I think she was jealous of me. That's the impression I got as she was usually hostile to me and would tell me to get on with my life and not offer any real strategies or support. The last session I had with her she actually handed me the name of another therapist and told me to get couples counseling. I told her that's impossible as my husband has a girlfriend and is not interested in couples counseling. Anyway that's how it ended. I left feeling defeated and near suicidal. It has taken me two years to finally revisit this traumatic experience. I have an excellent therapist now who is supportive, encouraging and caring. I advise anyone who is considering seeing Hovsepian to take their problems else where. She is the worst therapist I have ever encountered. If I could give her a zero rating I would. Good luck in your search for a therapist. Do yourself a favor and do NOT trust Hovsepian. read more

I have been seeing Dr. H for only a few months now and am already feeling some very positive effects of our work together. Our weekly sessions are productive and Dr. H encourages me to view things from other perspectives that I perhaps hadn't thought of on my own. She provides the space needed to process things in my own time and allows me to set the pace of our sessions. I feel heard. I feel supported. And I feel very fortunate to have been referred to her out of all of the professionals in the San Diego area. read more

I write this review to caution parents. I took my child to IPS for nearly a year until I was educated that my child had received a completely unfounded and serious diagnosis. I initially brought my child here for behavioral problems at preschool and started therapy immediately. I agree with the other posts that the office is well run on the administrative side. My child received therapy on a weekly basis with Dr. G, who my child liked. I however, was never brought into any of the sessions to either participate or observe. While I was initially surprised, I let it go since these were the professionals. As such, in the 10 months or so of therapy, I never sat in or observed a single session. After several months of treatment my child was evaluated by Dr. H for a possible diagnosis. I was very excited and anxious to have some understanding of what was going on. After spending a total of about 45 minutes with my child and reviewing the surveys completed by myself and my child's school, Dr. H said my pre-schooler was on the autism spectrum and had a very serious behavioral disorder and that another 2 to 3 years of individual treatment was warranted. I took this to heart and started reaching out to various professionals who could teach me to be a better parent and started looking at placing my child in a preschool at Children's for children with an autism spectrum disorder. It was only through these efforts that I learned that Dr. H had egregiously misdiagnosed my child. I learned that it was pretty much next to impossible for a preschool aged child to have the extreme behavioral disorder and as such, Children's recommended re-evaluating my child. Children's disagreed with every finding made by Dr. H based on a 4 hour testing, surveys completed by me and the school as well as a lengthy phone interview with my child's pre school teachers. I stopped treatment with Dr. G and started treatment with a Dr., who was professionally shocked and upset with Dr. H's report and diagnosis. We now do parent child therapy so I can learn the skills to deal with her anxiety and teach my child how to cope with stressful situations. I am in every session and have already seen a big improvement in the 3 weeks we have been attending. I can't help but wonder if we could have been at this point long ago if we had received the right treatment for my child. And I try not to think about if the treatment we received made my child's condition worse. Up until the point I learned that my child had been seriously misdiagnosed I was ready and willing to refer people to Dr. H and her practice group. Now, I would never recommend them. read more

I am sorry this is such a long review. It needs to be said. This our family's story about this bad woman Dr Hovsepian. This woman should never be allowed to work with children. She is a narcissist and does not care about her patients. In our case our children? Not only had she only been a doctor for less than 3 years at the time. She had called the police 6 times on her clients that found out about her nefarious ways. I was skeptical of her when we decided to send our children for therapy during our divorce because she kept making reference to custody when therapy should be about coping skills and co-parenting. Custody between the parents is handled in a family court room. I questioned her ability and she did not like that at all. She couldn't control herself. She stood in front of the door and made slapping motions with her hands in front of my face instead of her assuring me that our family was going to be ok. She said " how would you feel if I walked into your business and asked about your capabilities." Then because she was so mad she did something's that became so destructive to our family. She had to call her liability insurance first to see if she could get away with it. I properly requested my files and so did my ex husband. It took her two months to finally send them to me. I had to pick them up from the post office because she did not pay for postage. (he got them in a week to his door). She produced three set of different clinical notes saying different things about the sessions. We had to hire an attorney and take her deposition along with her daughter's. After they were taken she contacted our attorney to change it TWICE. She was actually subpoenaed to testify (not in our divorce) and was so scared to do it she said she was going to be "out of the country" during all the hearing dates. Then she was impeached for lying to the judge. The DOJ and CPS and a well know forensic psychiatrist found her actions to be abusive to the children. Their were other families that came forward to testify that she talks about other people's cases during family sessions which is a violation to HEPA. Her daughter who is the receptionist testified that Dr H bills insurance for sessions that she never had and that she tells people she doesn't take insurance for certain test that she has to send away for results. Then then when they pay cash for them she mysteriously never has the results and if you press the issue she threatens to call the police. She has been reported multiple times to have her license taken away. I see there are other reviews about how much people like her. I am glad their families were helped but for all others looking for help. There are so many other doctors out there that are not bad seeds. Why take the chance on your sweet children and their privacy. read more

I cannot fully express the frustration and dissatisfaction that I feel regarding my time as a recent patient of Dr. Giglio. I began seeing Dr. Giglio in order to address my worsening depression. At first I felt hopeful about my treatment; I have a difficult time trusting anyone, but Dr. Giglio made me feel like she truly cared, and I was able to open up about painful issues that I'm usually not comfortable discussing. Unfortunately my hopefulness didn't last, as it wasn't long before I experienced Dr. Giglio's true nature. She is nothing more than a cold hearted, uncaring businesswoman, who lacks any compassion, but knows how to put on a good act. I had recently been suffering from elevated anxiety and depression as a result of some challenging events in my personal life - something that I shared at length with Dr. Giglio. Shortly after one of our sessions, which hadn't gone well, I suffered a very severe panic attack that escalated into an episode requiring emergency medical attention. Upon being discharged from the hospital, I attempted to contact IPSC to schedule an appointment with Dr. Giglio to address what had happened. I left multiple messages but didn't receive a call back. At one point I even spoke with the receptionist about the severity of the situation, indicating that there had been a medical emergency related to my depression and that I needed to speak with my regular psychologist, who had been ignoring my calls. Apparently this was the wrong move- the receptionist immediately relayed this information (that I had just been hospitalized) to Dr. Giglio, and instead of reacting like the caring psychologist that I formerly thought she was (or even a normal human being) and deciding to simply RETURN A CALL, Dr. Giglio instead drafted a clinical, impersonal document, informing me that I had been let go as one of her patients. That's it. Of course, I can understand and appreciate a doctor's decision to stop treating a patient if they are incapable of providing necessary and proper treatment-- that would be the CARING thing to do-- but surely, in a time of such desperation and need, a CARING psychologist would return their suffering patients calls, if only to make sure that they are okay, and to let them know themselves that they would no longer be able to provide treatment. That they will no longer be in therapy should not, however, be the first, last, and only thing a patient hears from their doctor after going through such a difficult situation. You have to REALLY not give a sh*t about your patients in order to feel that a casual letter of dismissal is the appropriate form of communication at such an agonizing moment. From what I've heard, this type of experience is not unusual for patients at IPSC. I should bill Dr. Giglio for the therapy that I will need as a result of my time with her. read more

I have been seeing Dr. Bungeroth (Dr. B.) for about 6 months, and I have nothing but positives to say about my experience with her as a doctor, or about IPSC in general. When I first called the office I immediately got a real person on the phone and they were able to schedule an appointment for me right away. I had some trouble with my insurance, but Dr. B. took the time to walk me through everything before my appointment and made it work so I could continue seeing her anyways (she offers a reduced fee payment plan if you don't have insurance , or if you have a ridiculous deductible like I do!) When I started seeing Dr. B. I wasn't really sure what to expect and I wasn't entirely convinced therapy would help. I am so glad I went anyways! Dr. B. has a professional and caring way about her, and she instantly made me feel comfortable in her office. She is patient, supportive, and understanding, and I never feel negatively judged by her. Over the last few months she has helped me in countless ways...I've learned ways to manage my stress, change my unhelpful thinking patterns, and move forward in a much healthier way. I am in such a better place after going to therapy, and I'm so glad I found such a wonderful doctor! So thank you Dr. B. I would definitely recommend her to anyone. As a side note, my experience with everyone at the office has been great (they have 4 doctors there). I know they see adults and children, and offer social skills/friendship groups for kids. The office is a bit hard to find on day one (I had to call when I got lost, but they very nicely walked me through how to get there:), but once you find it, you'll be glad you did. read more

It has been a privilege being one of Sara Giglio's patients. I saw her for a little over a year or so ago. The time spent with her was extremely valuable in my life. A year before, I experienced an MI and the prescribed heart meds were very helpful at the time but then afterwards triggered unwanted physiological and psychological maladies. These included, insomnia, depression, hypoglycemia, arrhythmias, hypertension, digestion issues, a worsening of adrenal fatigue, eye flashes, and for a brief period, suicidal thoughts and panic attacks that presented themselves after my primary along with a psychiatrist prescribed psych meds. Psych meds only made matters worse with nine trips to the ER only to find out things were "normal". Prescription drugs exacerbated the panic state and as a consequence many nights were spent wandering around emergency rooms ready to enter in just in case "something" happened. So I left the primary physician and shifted over to naturopathy in order to assuage the side effects. The symptoms as before mentioned did not correct right away so the desperate quest to seek support groups was on. The few encountered were the 12-step method and though these are extremely helpful to many recovering from street drugs or alcohol abuse, there was little support for titrating from psych meds so in many instances it was difficult to relate. Some friends who saw my struggle suggested private counseling and so enter in Dr. Sara Giglio! When we first met I was a wreck with nervous jitters, fear, and just plain anxious under a dark gloom even in the light of day. During the first session (as with the rest of them) there was much talking and listening and then tears began to flow and the tension began to melt away. She always made the environment very comfortable that brought me to naturally open up like a can of sardines, with many feelings that were all bundled up coming out session after session. Her listening and gentle responses full of wisdom gave me such a hopeful and peaceful resolve that complemented well with the long, slow, and gradual recovery results associated with the naturopath method. Dr. Sara Giglio was there to pick me up from setbacks as if a catalyst to aid in the healing. Dr. Giglio allowed me to be totally transparent within her gentle, intelligent and yet brutally honest decorum. She was answered prayer, a Godsend mentally, physically, and most definitely, spiritually and I thank the Lord for this divine appointment! I carry Dr. Sara Giglio in my thoughts now; she is there as a whisper and only second to my maker and supreme director of my life! Thank you Sara for the special, kind, sweet person and wonderful psychologist that you are! I am thankful that the nights of wandering the streets to escape the fear, to stop the pain or to just hang around outside emergency rooms are over and that now those past moments have been replaced by time spent in the studio preparing drawings and selecting canvases for future art exhibitions. And so with the sun shining on my face I can honestly say that I am happy again! And it is with the highest of praise and complete confidence that I recommend Dr. Sara Giglio for anyone suffering from any illness or malaise where the need to be understood, to be consoled, and to be given hope is paramount! Most sincerely, Raul Espinoza read more