It was horrible.... I wished I had a more powerful word! .... Oh, my goodness this company Insight Satellite feels and knows they can be rude, hateful, and determine the outcome of an order "Hughes Net placed" for me when I called them to address our needs and concerns about the systems at our home. Please listen before you let them on your property. Only contractors in the area of (336 ) and I think further for Hughes Net ...you will get them. They are even more hateful and condescending in the office true conniving brawlers I am still in shock, this was not their first time, so they felt in powered telling me.... he took pictures, pictures of the outside of house pictures ????and how my system was in no need of repair ... , as I found out when I called the office to tell them how the man treated me thinking there had been a mistake ???. (refusing to do the work order was okay, the office said like he "said no" even though he had a work order from his company ordered by and from Hughes Net I did not need to make them they had a work order I am so confused and pictures ??? Insight Satellite dealer who does or are subs contracted for workers, THEY ARE NOT HUGHES NET even if they wear a tee shirt and hat. The guy wore a Hughes Net shirt and cap he is not Hughes Net he is a worker for Insight Satellite, his name Charles Clark L. Charles Clark talking to me as if I were trash, and with no rights in my own home or about my home, which by the way he was told not to come into house wait by me Edith Roberts. I on the phone calling Hughes Net again about this company and what was going on when a child let hi, Charles in and said wait here in the foyer, then he comes "at me" in my kitchen, saying I am not doing the work order, as I told him, ask him softly, I will be with you in a minute, please. I am on the phone with Hughes Net. I had to tell him..... so yes, he was told leave after that. And if you call the office you will be told rudely you were in the wrong, and you need an electrician or some excuse. They will not do the order unless they feel you need it, even though the office at Insite Satellite confirmed..... Hughes Net's order .....for work for me a day before, told why they were coming because this was the "second guy" the same company, "sent for the same job" "I called to confirm order and Hughes Net did to send same order twice ." (the work order was to put a rod in ground to ground the dish system from my electrical box Hughes Net and DirecTV put there when service was ordered "just the outside of the box" was being used as a ground a small hole and the wires were put on the just the "outside metal box" We did not feel safe with that, so we ask Hughes Net to please ground the system with its own ground rod, they said yes..... but electrical box could be used like that for a ground, but we said please move so we knew for sure the lighting would not blow up our electrical box if the dishes got hit, and to move the Wi-Fi out of the bedroom so we could sleep I would or might have to buy extra wire if there was not enough for the move I said okay. Insight Satellite was informed by me and Hughes Net why they were coming, because this was the second guy Insight Satellite had sent same order that was not done but he was very nice and left Hughes Net said they were the only people in area who they contracted) Horrible thing is Hughes Net keep sending the same company every time so I had to cancel not to deal with Insight Satellite Hughes Net said they would check into the problem and I had a thought am I the only one ??? NO REVIEWS ARE THE SAME BAD COMPANY ....Here on FB, I see in bold letter """"HUGHES NET """" They are not Hughes net, but a dealer who is rude and ugly, just plain mean and using Hughes Net for power WHY??? I A STILL GUESSING! "True conniving brawlers" I looked a name up on google for this company. Oh, and when they put your system in """you have rights to where things go""after that you have no rights. read more