Amazing customer service. On time, wired all my rooms and installed a wiring panel with my router…read moreand switch. Very satisfied.

Fair price price. Made sure I was happy with the install later as problems did arise.read more

Costs 4 times the amount it would have cost me from another state licensed electrician for the same…read morework. Then the owner was rude and dismissive when I brought this up to him. Make sure you get another quote.

I had three kitchen outlets that suddenly quit working. I tried flipping circuit breakers but that…read moredidn't help. I posted for electricians and Power Pro contacted me fairly quickly. They walked me through some steps and suggested there must be a GFI switch that controlled the outlets, but none of the outlets appeared to be GFI. They stayed on the phone while I flipped breakers again, but that still didn't get the outlets to work. They said it would likely be expensive to send someone all the way to Port St Lucie from West Palm but they would give me an estimate to help me decide. All in all, we were on the phone about 10 minutes. I was about to text them my address so they could figure out the distance and determine costs, and decided to look at the outlets one more time. Turns out, the previous owners had painted the outlet plates, so I had to look closely to see that one of them actually was a GFI. After resetting that, everything worked fine. I really appreciated the time Power Pro spent with me on the phone. Even though I was outside of their usual service area, they didn't just blow me off as some contractors have done. Now I wish I did live closer to them, as I would definitely use them in the future.

David, is very professional and knowledgeable in home electronics. He responded in a timely manner…read moreand accommodated my schedule.

David is excellent and very knowledgeable. We enjoyed our install and would recommend him to…read moreanyone he is a good guy!

Juan is hands down the most respectful worker I've ever had in my home. From the moment he arrives,…read morehe takes his shoes off without being asked, treats my space with care, and always leaves everything spotless when he's done. He's consistently punctual, communicates clearly, and his workmanship is truly impeccable. It's rare to find someone who combines professionalism, skill, and genuine respect the way Juan does. I would highly recommend him to anyone looking for top-quality work and a trustworthy professional.

We had three large screen TVs mounted. The job was perfect! Every detail was considered and all 3…read morelook amazing! This is a professional company that does things right. Great people, great work! I'll be using Queen City Security again soon. Trustworthy and perfection.

I would recommend UTD to anyone. Johan was responsive, and very friendly to work with. Whenever…read moreI had questions, he was always very quick to get back to me. Daniel was the technician who completed my residential project, which included multiple TV/entertainment center set up, and he did an amazing job. I have some older TVs, which were a little quirky when it came to configuring all of the remotes to soundbars/etc., but he worked very diligently to get it all set up correctly, and I couldn't be happier with the results. I had also previously used UTD to set up an Ethernet port in my home office. I have nothing but positive experiences both times, and would recommend them to anyone in need of their services. Paul M

UTD has done 2 Samsung The Frame TV wall mounts, including in wall cable installation. They have…read moredone a perfect job both times. I was extremely impressed with their work.

They are scammers! They gave us a quote, even emailed it to us; but when the tech got there it was…read moresuddenly over twice the amount. He also lied, saying we were signing an acknowledgement of service but it was actually a contract and now they're using that as an excuse not to help us. They even admitted the sales associate lied and scammed us but refuse to help. Stealing from hard-working people and it's disgusting.

What can you improve? Let's start with literally everything! Called twice for help with the google…read morenest cam they installed. Good luck getting past AI. Transferred to a live customer service rep - on the line waiting for over 10 minutes and still no answer. This company used to be top notch - but now they're not even average.

Like old AOL, CPI has a good product but trying to cancel it seems a pain due to their "not wanting…read moreto cancel" policy. Thankfully the benefits of the system for minimal cost isn't bad. It's about 500 per year but you get your alarm, fire detection, emergency button, alerts for door, app to use when away and other stuff. Not bad. But trying to cancel, just realize it's going to be tough to slog through and make them do it.

Couldn't get a technician to my property for months, called to cancel service and my service was…read morenever canceled. Over a year later its finally canceled and even though I was told previously I would get back paid for the couple of months it was disconnected, now im not getting anything. Please find someone who takes better care of their customers.