Costs 4 times the amount it would have cost me from another state licensed electrician for the same…read morework. Then the owner was rude and dismissive when I brought this up to him. Make sure you get another quote.

I had three kitchen outlets that suddenly quit working. I tried flipping circuit breakers but that…read moredidn't help. I posted for electricians and Power Pro contacted me fairly quickly. They walked me through some steps and suggested there must be a GFI switch that controlled the outlets, but none of the outlets appeared to be GFI. They stayed on the phone while I flipped breakers again, but that still didn't get the outlets to work. They said it would likely be expensive to send someone all the way to Port St Lucie from West Palm but they would give me an estimate to help me decide. All in all, we were on the phone about 10 minutes. I was about to text them my address so they could figure out the distance and determine costs, and decided to look at the outlets one more time. Turns out, the previous owners had painted the outlet plates, so I had to look closely to see that one of them actually was a GFI. After resetting that, everything worked fine. I really appreciated the time Power Pro spent with me on the phone. Even though I was outside of their usual service area, they didn't just blow me off as some contractors have done. Now I wish I did live closer to them, as I would definitely use them in the future.

David, is very professional and knowledgeable in home electronics. He responded in a timely manner…read moreand accommodated my schedule.

David is excellent and very knowledgeable. We enjoyed our install and would recommend him to…read moreanyone he is a good guy!

Juan is hands down the most respectful worker I've ever had in my home. From the moment he arrives,…read morehe takes his shoes off without being asked, treats my space with care, and always leaves everything spotless when he's done. He's consistently punctual, communicates clearly, and his workmanship is truly impeccable. It's rare to find someone who combines professionalism, skill, and genuine respect the way Juan does. I would highly recommend him to anyone looking for top-quality work and a trustworthy professional.

We had three large screen TVs mounted. The job was perfect! Every detail was considered and all 3…read morelook amazing! This is a professional company that does things right. Great people, great work! I'll be using Queen City Security again soon. Trustworthy and perfection.

I would recommend UTD to anyone. Johan was responsive, and very friendly to work with. Whenever…read moreI had questions, he was always very quick to get back to me. Daniel was the technician who completed my residential project, which included multiple TV/entertainment center set up, and he did an amazing job. I have some older TVs, which were a little quirky when it came to configuring all of the remotes to soundbars/etc., but he worked very diligently to get it all set up correctly, and I couldn't be happier with the results. I had also previously used UTD to set up an Ethernet port in my home office. I have nothing but positive experiences both times, and would recommend them to anyone in need of their services. Paul M

UTD has done 2 Samsung The Frame TV wall mounts, including in wall cable installation. They have…read moredone a perfect job both times. I was extremely impressed with their work.

Not sure which office I'm reviewing as the most recent people stated they came from the office…read more'near Carowinds'. Recently upgraded from the obsolete Pulse home system to the current Command/Control system. I have a detailed review of Pulse here on Yelp - less than stellar. The major drawbacks were the short range cameras and the WiFi-wireless 'security'(?), or lack thereof. Fat too easy to spoof/jam as I found out within 6 months of the installation. I finally bit the bullet and requested the upgrade to Command/Control after receiving a reasonably good price (finally). Competent crew and installation went smoothly. Cameras are much better (now with audio), and camera sensitivity range has more than doubled, along with a slightly higher resolution. Unfortunately, the WiFi/wireless 'security'(?) is only marginally better, with my system being partially 'knocked out' several days after the upgrade. 7 outdoor cameras total, with 4 cameras focused on the west side of the home, parking area and lengthy driveway - two cameras on the northside and two on the southside facing the same driveway. The two cameras on the northside caught the culprit turning into and coming down the driveway. Out of the two cameras on the southside recording the same driveway, the one closest was knocked completely off line while the second failed to record, although it stayed on line. A camera inside the home monitoring the living room and front door was knocked off line also. After the perp left, I 'reset' the entire Command/Control system, resulting in everything coming back online. Sadly, the Cloud Memory offered in the standard package won't last me half a month, and all recordings stopped until the next billing period! I 'upgraded'(?) to the Video Memory Cloud Package(?) at $4 more per month, only to get a 50% increase in Cloud Memory, with the oldest recordings automatically deleted when max cloud memory is achieved - same as Pulse previously. Still not sure what my new monthly bill will be, although I'm sure it will be at least $10 more per month on the new 36 month contract. Seeing how it goes with the newer system. Will attempt to sell to previous Pulse components on Craigslist shortly.

They are scammers! They gave us a quote, even emailed it to us; but when the tech got there it was…read moresuddenly over twice the amount. He also lied, saying we were signing an acknowledgement of service but it was actually a contract and now they're using that as an excuse not to help us. They even admitted the sales associate lied and scammed us but refuse to help. Stealing from hard-working people and it's disgusting.

Beware hidden or misleading service and contract commitments. I was told by sales reps (3.5 year…read moreago) that it was a 60 month equipment payment plan. Turns out it's a 60 month service agreement. At time of sale, I asked what happens if we move or no longer need service. I was informed that we can "transfer service to a new property or gift service to a new user, but not to worry. They'll always work with you". Turns out that means only giving me the option to buy out the contract in full regardless of whether services are rendered." Major bait and switch. Read details carefully and ask questions. That said, service provided is fine. Customer service is good. Equipment is overpriced. Just make sure your read the fine print before you lock yourself into a multi-thousand dollar, half decade agreement.

I will never use CPI, I had to sell my house due to harassing neighbors, police involved. I'm…read moreloosing thousands of dollars, and CPI wouldn't cancel my contract without signing something stating going to use in my new home, which I don't need. So they wouldn't cancel my contract saying I would owe about 3700 to cancel it, it's corprate bull crap. People have legitimate reasons they have to sell their homes. This is corprate greed. Don't use this company people .

I worked with Alex on cleaning out my laptop and desktop after many slowdowns and problems with…read moreaccess. He worked with my schedule and was very reasonable.

I needed to upgrade my computer's HDD to an SSD and transfer all my data. IT Carolina did the job…read moreperfectly and responded very quickly