Ordered cookies! Then I noticed how far away the bakery was...oops! Oh well, it took awhile to get here, but they were DELICIOUS!!! Isn't that what matters? I think so, anyway I'll try to go to the bakery next time and get them warm! read more

Insomnia Cookies - 2 Cookies 'N Cream, 2 Chocolate Chunk Cookies - Desserts Near Me - Conshohocken, Pennsylvania

Came in at 11:15 to grab icecream. Said hello, no response and was greeted with the employee basically snapping out saying there are limited cookies and he's not scooping icecream since he just cleaned everything. A whole 40 minutes before closing and an attitude. Names Girard and is a terrible employee, won't be coming back here! read more

Cookies are always delicious!! Service efficient and with a smile. It's a take out store that's quant and cute. Best part there are delicious vegan cookies!! Yay!! read more

The opening of Bang Cookies somehow put me into a cookie mood--I want to try all the famous cookies near me, so I made my husband drive me to Insonmia Cookies tonight. The Conshohocken location is not easily accessible--it's either street parking or you may park in the nearby garage if you're lucky enough to find a spot. Cookies are of decent quality--we got one classic and one deluxe, both of which came out warm. Price-wise, Insomnia seems more affordable than both Crumbl and Bang. Size-wise, the classic is quite small while deluxe is comparable to Crumbl and Bang. What makes Insomnia Cookies interesting is its name and super late closing time. Personally, I also give it some nostalgic credits--the name "insomnia" reminds me of the Insomnia coffee shops I frequented in Ireland. read more

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I descended upon this shop with 5 crazy children wanting cookies. Saleema handled them with grace, humor, and professionalism. She made our visit fun and the cookies we left with were absolutely delicious. Highly recommend! read more

Insomnia Cookies - Desserts Near Me - Conshohocken, Pennsylvania

Stopped in for a cookie after lunch at the boathouse. Had a chocolate chip cookie and sone type of chocolate- chocolate chip cookies. They we're definitely good but I wasn't blow away. Definitely a great option for a quick desert! read more

Insomnia Cookies - Desserts Near Me - Conshohocken, Pennsylvania

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I love these cookies, my friend shared this delivery late night cookie place one night for me. I ordered them twice since then. They are always yummy and deliver right in time(the time you set). I got a variety for my last holiday party and they were all gone by the end of the night. They were soft and scrumptious. The delivery service was excellent. I recommend them and try a variety of, they are all so good read more

Insomnia Cookies - Package they came in - Desserts Near Me - Conshohocken, Pennsylvania

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10/10/19 Update: I'm not changing my rating since this is the first time this has happened. I went in this afternoon to make a purchase. The lady at the counter was completely inattentive. I walked in and she was on the phone. She put it down to ask me what I wanted then phone back to the ear. She didn't ask for my card. She just stuck her hand out. Still on the phone. Put the receipt on my box and quickly turned around to go back to the kitchen still on the phone. I yelled out "THANK YOU"! Didn't hear me so I loudly welcomed myself! Now I see why some reviewers have written that customer service is awful. I guess I've been lucky. I normally would not even bother but it was so rude. read more

Insomnia Cookies - Menu - Desserts Near Me - Conshohocken, Pennsylvania

Probably worst order experience I have ever had. Somebody sent us a gift of cookies for having a baby. Left it on front step in 105 degrees. Cookies covered in ants and melted. We called to get replacement and asked to knock. They redelivered the cookies with a highlighted note to knock on door. Once again they left it outside to melt and be covered by ants. 24 cookies in the trash. Customer service hung up on us when we showed our frustration. read more

Insomnia Cookies - Desserts Near Me - Conshohocken, Pennsylvania

Saleema was an incredible hostess at this insomnia cookies. I sincerely appreciate her openness to serving customers and having conversation that precedes just ordering cookies. I highly reccomend coming to this location and ordering with saleema. read more

My husband and I stopped in to get some cookies to go for dessert. I think the service was perfectly friendly! We ordered three regular cookies and one stuffed cookie. These cookies are a little pricy. My husband really enjoyed the birthday cake cookie. I thought the chocolate chip cookie and the stuffed cookie (Churro flavor) were just ok. I'm glad to say I've tried Insomnia Cookies, but I don't feel like I'm drying to go back. read more

Insomnia Cookies - Chocolate Chunk Cookie, Vegan Birthday Cake Cookie, Churro stuffed cookie - Desserts Near Me - Conshohocken, Pennsylvania

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The cookies are a 4, but the staff is a 1. Seemed as if I was interrupting them. Very Unfriendly.

Warm delicious cookies! The Manager, Ashley is great. I've always received excellent service even during this hectic period. I usually order a dozen or more and they never run out of cookies while filling my order. And the location in Conshohocken is very convenient. read more

The cookies tasted great and we were able to get them pretty much immediately and we were in and out! Good times!

One night we just wanted some cookies and ordered online, we waited for over an hour while it continued to say it was being prepared. Called the store because it shouldn't take that long to prepare... Got put on hold and it eventually hung up on it own. Never again. read more

Disclaimer: I 100% recommend visiting Insomnia Cookie and purchasing the products. The cookies are delicious let's face it. However, I would avoid this location, particularly with ordering online. I have attempted to order 2 times. Both times were for work purposes. The first time it was late. I made my second attempt Sunday, where I put in an order to be delivered Monday at 1:00pm. At 1:30, they called and said they couldn't deliver to me. Issues with drivers. I asked if it could be delivered the next day (Tuesday), and they agreed, but now they are saying that once again they are unable to deliver. It was frustrating because the staff at the location weren't very nice about it, rather indifferent and I could see how it would come off as rude. Customer service wasn't too helpful until I was escalated to the supervisor. He was very kind and apologetic and I think he is going to look into the issue in more detail. In conclusion, yikes. Try not to order online, or if you are able to go to a different location, I would. read more

This place is great if you want zero customer service, a confusing app to place your order on, and are willing to wait two hours for delivery. I literally could have preheated my oven, mixed up my own tollhouse cookies and baked them faster than this. Cookies are fine, but overpriced and not worth the hype. I almost fell asleep waiting for delivery. Good thing I was watching Cobra Kai. read more

... I order from this insomnia location sometimes and they always forget something from my order.. customer service is not great and never follow through on any solution... but when I do get my full order it's okay. I hope they do better in the future read more

Honestly just stopped by. This man working was so kind and friendly and they had my favorite flavors. 10/10!!

They should take money for their yummie cookies. But they take credit only. Their is one problem with this. People are afraid of identity theft in their numbers being stolen from their credit cards or their debit cards. Why don't they use money I have no idea I should have a little courtesy for people who are afraid of identity theft and it is really big problem at this time of the year. Their services are great. Their food is great letter credit is to be desired. It should be money or credit or people who are afraid of their eternity being stolen. So if I had to give them a score, I would have given them a five score rating but they lost one due to not accepting money to pay for the product. So now this is why they are losing appoint. They should use both credit card and or money. read more

Ordered dozen cookies at 12:00 noon for delivery at 4:00 pm. Called at 5:00 and they said they were looking for delivery person but should be there within 20 minutes. Called again at 5:30 to see if on way, she said 20 minutes again. Called at 6:15 she said 20 minutes again. Asked if I could come pick them up since 7 blocks away. Went to get them...when I got home discovered 10 cookies instead of 12 then looked at receipt and she gave me someone else's cookies. And then the cookies were NOT even warm! Ruined my birthday surprise for my best friend! Insomnia Cookies Conshohocken really need to get their s@#t together! read more

Absolutely awful customer service. The legit worst I've ever experienced ANYWHERE. Rude while answering the phone, kid even lied and said he was the store manager then seconds later admitted he was not. Mind blowing that anyone would hire someone who has no business in customer service or working with people. Will. Not. Be. Back. read more

After three experiences at this location, I felt the need to leave a one star review. We waited three hours and finally got an answer from customer service that they didn't have a driver. I'm unsure why the store didn't contact me directly to let me know. read more

Placed an order for a coworkers birthday. The delivery was 30 mins late from time placed. The product was fantastic. I was upset that knowing it was a gift as specified on the notes the receipt left on the box. read more

Man, I know it's just a cookie joint, but I left feeling like I interrupted this dude's day. Crap customer service and just over all miserable employee left in charge. May wanna reevaluate your hires conshy. read more

Horrible they got hair in my ice cream, why ..? Because the women had her hair all in the ice cream and didn't have a hair net ! And she licked her fingers right in front of me while getting the ice cream and threw the excess ice cream off her fingers back into the ice cream!!! So disgusted by this place never again ! read more

Yikes, take a look at this disaster of a cookie cake and decide for yourself if you want to give this place your business. 25 bucks for this thing, and there's probably 8-10% missing. On top of it all, it wasn't even made to our order. Ordered at noon for a 4pm pickup, and waited outside the place for 30 minutes because it wasn't ready. My guess is, from other reviews, that the place is so poorly run that they forgot to make it, and started to make it when we arrived. Sloppily thrown together, wrong ingredients, long wait. We will not be back here. read more

Insomnia Cookies - a birthday cake in a box - Desserts Near Me - Conshohocken, Pennsylvania

I agree with everyone that has said go to insomnia cookies but not this location. I was happy when I saw it open then realized that even though I'm in same zip code and 1 Mile away it doesn't deliver to me. Then yesterday I ordered a cookie cake to be picked up at noon. Got there at 12:20 and it was not even started. Not giving them my business again. Very disappointing. read more

All the cookies! All the goodness! Really expensive cookies, but when it's 3am and hunger comes knocking, they can't be beat! Don't buy the more expensive cookies- go with the traditional flavors! read more

Quick delivery. Friendly driver. Hopefully they've worked kinks out from previous reviews- all around great service (and warm gooey cookies too!) read more

We ordered cookies and ice cream from here and the containers were half full. Called and spoke to the manager Ashley who claimed she personally filled them and that they were full. Emailed her pictures and she reply with a sorry and they were going to send more. That was on 8/18/19 still never received anything. Spoke to a customer service rep who said they would refund the cost again never received that either. read more

Insomnia Cookies - Half full container - Desserts Near Me - Conshohocken, Pennsylvania

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Had the BEST time today at the Conshohocken location of Insomnia Cookies!!! Got the S'mores Jumbo cookie; my first time here and will not be the last! The cookie was actually warm and ooey and gooey! The only way to eat cookies!!! Had a great time with Ashley, the manager, as well as Theressa and Kevin! Everyone was SO fantastic!!! They went above and beyond and out of their way to accommodate a special request I had! WOW!!! They are SO NICE and I will always come back here!!! THANK YOU to everyone there! read more

S/o to the employee who was clearly high and gave me the wrong cookie, and touched it with his bare hands. Meanwhile, 5 or 6 employees stood around talking in the back. Nice! Never going back. read more

do not order delivery it will be at least an hour late cookies are cold and stale. not professional. listen to the reviews do not order delivery. read more

Literally so rude. Can't say anything good so I'll just keep my mouth shut. Wish I could give ZERO stars.

REALLY good cookies! Butttt they ALWAYS without a doubt forget my milk. Now they do go back and get it when I address they have forgotten it but I mean come on you're a cookie shop lol it shouldn't be hard to read a ticket. read more

A lot of hype when this place first opened up, but on first visit it was definitely a disappointment. Not only is the design of the location poor to unnecessarily cause people to have to wait outside (if there are 4-5 people ahead of you), but the staff is rather rude, and the pricing for the quality of cookie is high. I guess it's a nice to have type of place for the locals who don't want to travel far to satisfy a sweet tooth, but definitely not a place to rave about. read more

Seriously way over rated and definitely OVERPRICED! The cookie was mostly over cooked with s small middle that was soft. Waited over 5 min for my $7.35 ice cream sandwich which only had one cookie??? Whatever so annoyed I just wanted to leave. At one point there was 6 people standing around in the kitchen but nobody came to help me since the person in front of me was buying a box full of mediocre cookies that needed to separated into several boxes for different people. My advice just go buy Pepridge Farm cookies at the market they are better and cheaper! read more

I love insomnia cookies so so much. But i was a little sad today so i wanted to get a cookie. It was 12 at night and i go up to order and a worker tells me they are closed. when online they say you close at 1am. So now my night is ending in me being 10xs sadder. read more

The cookies and treats are perfectly delicious ! Delivery and service are always great!