Just paid $55 for a cookie cake, to be delivered at midnight and it showed up randomly at 7 pm. They didn't add any of the birthday things i'd requested. It's pretty sad looking . And the day before, the app was super janky ( it wouldn't let me order unless I selected "no image" so I called, and the girl was real short with me & no help at all. read more

Just an FYI...don't buy cookies from here unless you want them raw. The first 5 batches once they open are basically raw, cant even pick them up from box without them falling apart. I asked the girl for more cooked ones and she stated the oven doesn't bake them correctly until about the afternoon to evening. Such a disappointment especially for the price you pay. read more

Insomnia Cookies - Undercooked Cookies - Desserts Near Me - Norman, Oklahoma

Actually so nice, love this place! The cookies are soft bake so they're super soft, I've never had a hard cookie here, even when they get a little cold they're still chewy and soft. I remember this place not being the best, but the new staff is good I think read more

This places has the best cookies to munch on, plus they are open 24/7 at night when you need something sweet late at night, I had their newest cookie which is hot cocoa, Hershey's chocolate with marshmallows which is I highly suggest anyone tries it before they take it off the menu read more

My cookies were amazing!!! Better than Crumbl in my opinion, the staff were nice and helpful.

I live in TX but my daughter attends OU. I ordered cookies for her and her friends this morning and insomnia cookies delivered delicious cookies to her while they were still warm. I will definitely be ordering from them throughout the school year. Thank you insomnia cookies!!! read more

Insomnia Cookies - Current special - 18 cookies for the price of 12. - Desserts Near Me - Norman, Oklahoma

Everyone on the group built their custom ice cream sandwich, but I wanted to experience the cookies first. All cookies are better when they are warm and squidgy. The s'more was lovely! It was perfectly balanced with the marshmallow and chocolate. I feel like salted caramel needs to be put out to pasture, but theirs was refreshingly delicious! I couldn't taste the salt at all. Finally, the oatmeal chocolate chip walnut... I saved this for last! My husband wears a t-shirt that reads: Oatmeal raisin cookies are the reason I have trust issues. It drives me nuts to go to a store and see empty spots for oatmeal chocolate chip cookies and the oatmeal raisin stacked five deep! Take the hint!!! Insomnia Cookies had my back! Walnuts? Yes, please! When I go back I'll get a dozen to save up and eat over the rest of the month because these cookies are ginormous! read more

Pretty disappointed in my visit to this store. They were out of both of the cookies I was there to get which is pretty weird considering it wasn't near closing time and considering it's a cookie store you'd think they'd have cookies... also the two girls working were laughing at the fact that they were out of many cookie flavors. weird. seems like management needs to go over some tips on professionalism and how to make cookies with their employees. read more

My daughter was thrilled to receive her birthday cookie comprised of 3 flavors!! Chocolate, peanut butter and chocolate chip! Also added in ice cream! read more

Insomnia Cookies - Birthday cookie with 3 flavors - Desserts Near Me - Norman, Oklahoma

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Don't waste your money. Placed my order for a cookie butter bomb (ice cream) and two cookies at 8:45 pm, marked for ASAP delivery. At 9:30 pm I got a text saying that my delivery was on the way. I was excited because this location is only about a 6 minute drive from my home-- surely it wouldn't be long, even if there were other deliveries ahead of mine. Wrong. Check out the time stamp of my delivery- an hour later, when they showed up at 10:30 pm. Ice cream melted, and leaking everywhere, and cookies "well done," and not warm. An hour for delivering something 6 minutes away? Come on. Thanks for bringing me the soup. read more

Insomnia Cookies - Time stamp showing it took a complete hour from when it left til when it got to me. - Desserts Near Me - Norman, Oklahoma

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Super disappointed in this location. They were out of all the cookies my niece and nephew wanted x4 different ones and the cookies I got were cold. We were in the store and received cold cookies....wont be back I'll drive to the downtown location next time. read more

The customer service here is a train wreck... ordered on DoorDash, supposed to be delivered in 30 mins. 1:30 mins later no cookies- reach out to DoorDash they said not their issue because store delivers themselves and I need to call the store. Wrong. This is a scam, DO NOT ORDER FROM DOORDASH- yes the dreaded caps- this is misleading as heak and the store needs to be removed from the app. Clearly they do not have the drivers or bandwidth to handle being on a high volume app, let alone make deliveries with their own drivers. I walked in a year ago and got cookies- delicious, but the service and misleading partnership with DoorDash tells you all you need. read more

Insomnia Cookies - Cookies till 3am.... Yes, welcome to college - Desserts Near Me - Norman, Oklahoma

Good God they take forever! I did a DoorDash order and it took 42 minutes to prepare 8 cookies. Next the driver took 35 minutes to deliver them at the wrong house. Absolute clown show. read more

Me and a friend both got a cookie with ice cream and both of our cookies were literally hard as a rock, just completely inedible. The ice cream was meh and not very cold. read more

Everytime I've tried to get gluten free cookies, they're out. Either they aren't making them, or they're getting ordered so often that they should seriously consider making more and adding more than just chocolate chip. People with food allergies like variety too ya know? The service is okay. Place is wayyyyy too small though. Very cramped and no space to wait for your order. read more

Yummy! I got the "lil dippers" and they are delicious! It is mini cookies you dip in buttercream frosting. Super cute, warm, and tasty! Definitely come try this out! read more

Insomnia Cookies - Lil Dippers - Desserts Near Me - Norman, Oklahoma

Just tried Insomnia cookies for the first time. I had never heard of them but walked by the store and decided to try them. I thought they were excellent. Very fresh and melts in your mouth goodness. I definitely would recommend them and the staff was very friendly and professional. read more

Ordered 2 brownies and a pint of ice cream. Only received one brownie, and the pint was not full. When I called the store to let them know, rather than making it right they told me that they weigh their ice cream and that I received the correct amount. Well, pint is a measure of volume, so no I didn't. I got 11.7 ounces, which is not what it said on the menu. read more

Insomnia Cookies - Not a pint of ice cream - Desserts Near Me - Norman, Oklahoma

Ordered cookies online for a Halloween delivery. Location had issues and had to reschedule to the following day. On the rescheduled day, cookies were delivered by door dash and left somewhere other than the dorm. There was no contact number to call the location in Norman instead had to complain to an 800 number. I won't use again. read more

These cookies were so delicious! We got them delivered and they were still warm! Everything is great! The prices, cookie's everything!

Ok cookies, never ready on time. I've ordered a few times, and while the cookies are good, they're never ready at the time I've ordered to pick up. This time I had to wait 30 minutes in the shop while the girl cooked them, and then they weren't cooled all the way and are stuck together. Just know they taste good but they probably won't be ready at the time you order them for, which I think makes a huge difference in the experience. read more

Heaven in a box! Sooooooo yummy!!! I stopped by the shop on a whim after having lunch at campus corner. Staff was super nice. One of the workers even held the door open for me while I maneuvered a stroller and a toddler through the door. Then the gal at the counter was patient and helpful since it was my first time. I planned on just getting one cookie but then after the delicious cookie aroma and sprung for a 6 pack so my family could try out our favorites. They were all amazing! Best cookies I've had in a long time!!! Husband had the brownie and he said it was good too. read more

Insomnia Cookies - Brownie and 6 count - Desserts Near Me - Norman, Oklahoma

These cookies are such a yummy treat! My hubby and I have stopped by for a warm cookie when strolling Campus Corner. On my birthday in March my bosses had them delivered to me! It was a sampling of all their yummy flavors! I even froze some for later-just popped in microwave to warm! read more

Insomnia Cookies - Happy birthday delivery to me!! - Desserts Near Me - Norman, Oklahoma

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Insomnia Cookies was one of the first places I broke my veganism in several years. After a long night out and a few too many cocktails, VeganLeslie suddenly reverted to VegetarianLeslie. Next thing you know, I'm holding two boxes of cookies- one for my Uber driver and one for myself. All I can say is- wow! These are some good freaking cookies. They were warm, fresh out of the oven, and they had an endless variety of flavors. It was totally worth the headache that ensued the next day. The store itself had a fun and friendly atmosphere. The staff were helpful and friendly. The place was packed with a line out the door. 10/10 would cookie again. read more

The cookies were high quality and the service was quick. Perfect late-night cookies. I could quickly grab a late-night snack. It is used for college students if they want to eat while studying. read more

Campus corner near University of Oklahoma. Lots of foot traffic with parking being a scramble! Small shop with 8 ice cream varieties and about 20 cookie selections. Ice cream cookie sandwiches or cookies or ice cream by the cup, pint or quart makes for many, many choices! There is not a place to sit in the shop but on a good day you can stroll and eat and find an outside bench! Service was great and very helpful with selection! read more

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I used to love this place. To be fair, the cookies are still ok (I think but mine were old so I'm not super sure since half the luster is them being fresh). I put in an order for a group of people this morning. 18 cookies to be delivered about a half-mile away. Literally. Two hours later, they had still not left the store. I called and was told they would be on their way. I got a text saying they were on their way. They weren't. I showed up a few minutes later and picked them up myself, since I had already paid $30 for them (with a $5 tip) and had to get on with my day. Then a bit later I got a call from an uber eats driver saying they got stiffed and needed to file for me to pay an "inconvenience" fee..... to Uber...... for Insomnia not delivering my cookies after 2 hours...... Like, really? It's a shame. What a waste of a place that used to be really cool. read more

Did not love. Cookies are far too sweet. Zero balance in flavor. Icing, ewww. Not clean. Not friendly. read more

Never disappoints and always on time. I am ordering on a. monthly basis. My only suggestion is to carry the local favorite ice cream flavors on a consistent basis (cc mint/cookie dough). Cookies are fabulous! read more

DO NOT EVER ORDER FROM HERE! They said they couldn't deliver and then wouldn't cancel the order!! Then they hung up on me! Are you kidding me? Horrible horrible customer service!!!!!!!!!!!!! read more

I got a cookies and cream vegan cookie and it was good, but it's just a cookie. I enjoyed it, but a cookie is a cookie is a cookie.

Insomnia is the perfect late night, under the influence treat. Lol. It's ice cream, it's cookies, it's all things a sugar junkie loves. read more

Insomnia Cookies - Desserts Near Me - Norman, Oklahoma

Very good cookies, warm and fresh cookies I definitely recommend. Especially late at night

First of all, I really enjoy insomnia their cookies are always the best and every time I come to get some it's always great service. Tonight me and a friend decided to come get cookies and we arrived and got told there could only be three people in there ( which is totally understandable because of covid) so we went out to our car to wait for the three to come out so we could go in. As soon as the three came out of the store the worker came and locked the door and shut the lights off. Very disappointing knowing that they knew we were waiting and we drove down here to get cookies. I am disappointed in the service given tonight ): read more

Ordered a "congratulations" party pack and selected "congratulations" sign for the cookie cake. It arrived saying "Thank you". This order was being sent to my daughter to congratulate her on a major accomplishment! The company didn't bother to contact me to see if I still wanted to place the order. I would have cancelled the order. So be aware that you might not actually get what you ordered. read more

I order from here all the time when I'm working at the hospital but I went in today to get my usual and they refused to sell me anything because I was going to pay with cash. Yes you read that right. They REFUSED to take cash. I will never give them any of my business again & will tell everyone at the hospital to not order from them again. read more

Cookie delivery delayed by 2 hours plus. No updates by text or email provided on this delay. Cookie tracker program doesn't work. I had to call and wait on hold just to hear them tell me that the delivery would be late. Customer service should offer a discount on next order at the least. Poor customer service and poor business sense. read more

Love their cookies!! But I have a mild peanut allergy and when I told them the first time I went there the guy working the front was very accommodating and got a clean spatula to serve my cookies and even put them in a separate box from someone else's in my party who got peanut cookies. The second time I went they gave me a speech about how I was definitely going to have an allergic reaction because they would not make any effort to accommodate my allergy not EVEN to get a clean spatula. They barely even wanted to sell me cookies. I still bought the cookies so hopefully I don't die when I eat them. Lol read more

This makes my 3rd time in this shop and every time I receive rude service. It must be a cooperate issue because the one in Athens, Ga is just as bad. Cookies are fine but service is unacceptable. read more

I ordered on the app, and had an unnecessary wait time of 30 minutes. Then they wait to tell me they were out of the flavor I already paid for. If I had known they would be out, I wouldn't have spent any money here. They were goofing off and not focused on their job and the customers waiting in the lobby. Once I received my order, I get to my car and realize the bowl was covered in ice cream and was packed sloppily. I did not receive any napkins to clean up the mess they made. On top of it, the rewards system sucks. I just signed up for rewards and noticed it takes 100 points to earn my first reward, yet I spent $13 and only received 13 points. So I'm expected to spend $100 before receiving any benefits from my rewards program ? Will not return. read more