I had someone pick the cake up for me and when I received the cake it the wooden dowels protruding…read moreout of the top of the cake! In which is never supposed to happen on a cake with a smooth surface! When I called her and told asked her why the dowels where showing, she immediately said no they are not which indicated she knew it was wrong! I asked her could she compensate me due to her neglect and I let her know the cake was beautiful however the dowels was an issue and unacceptable! She proceeded to argue with me and hung up the phone on me! I called her back and asked her did she hang up on me as that was very unprofessional and rude, she started arguing with me telling me it was nothing she could do and she didn't know what to tell me! She never took accountability for her inconsistency and in turn did not handle the situation like a business woman! I put a review on face book and she used very vulgar language and got very personal as well as her boyfriend! Lacks customer service, professionalism, constructive criticism as well as tact and etiquette! So please if she does anything wrong she will play victim and attack you as if you did something wrong!

I ordered a cake and cupcakes for my daughter's 3rd birthday. I wasn't given the option for…read moredelivery even with a small fee and this company had a company van when I went to go pick up the cake. Communication was not great at all. I found myself reaching out to her to finalize things more than she did me. When she handed me my daughters cake it was leaning, I am sure she seen that but she did not say anything at all. My daughter's cake ended up being lopsided to where I couldn't even take a proper picture for a cake I spent over $100 for. When I reached out to her about it she sent me the picture of the cake when it was first made and it was sitting up fine, I don't know what happened but I think she left it out for too long and it started to melt. At least notify me about it and refund me some money. She ignored my last message sent to her when I notified her about the cake leaning to the side when I picked it up.

Is there any cake decorated more beautifully than a custom cake from this longtime popular bakery…read morein Schenectady? I do not think so. The cakes are made fresh and not frozen. Today, we had a 10" Carrot Cake for an 18th birthday party. It not only looked picture perfect, it tasted great. The website describes the many flavors of cake available in different sizes in round or sheet cake style. When you call to order, you speak to a knowledgeable staff person to select a flavor, size, frosting, and filling. Then you select the decorations and colors you would like. The signature iconic script handwriting of their decorators is attractive and distinctive. You know it is a Villa Italia cake when you first see it. However, always check a custom order cake before you leave. When we picked up the Carrot Cake, the worker did not open box to show us the cake. They should be trained to show the costumer the cake before checking out! Fortunately, I did open box and saw a pink frosted cake saying HB Jackie. My cake was for an 18 yr old grandson. They fixed it so it looked nice, but it was not quick. Please check out my photos to see a few of the cakes we have ordered and enjoyed!

The cakes are always moist. Filling just enough. Buttercream frosting yes is sweet but one of the…read morebest tasting around. Offer plenty of options for decorating also. Recently the gelato cakes have became a favorite too. Recently ordered cookie & cream ones. Every one complimented the taste. Also able to pay and order on the phone. Service was great.

Three years ago I ordered a carrot cake from Sweet Josephine Cakes.The cake was ready on the day I…read morewas told and promptly boxed for me to take home.The cake was moist and delicious. I would not hesitate to order another cake from Sweet Josephine Cakes in the future!

I miss when they were right in Rotterdam, but I've never tried anything from here that I didn't…read morelike. Everyone was always really friendly as well.

Best macarons I've ever had. And I've had A LOT! Tried a bunch all over the country. Thought the…read morebest was in NYC but these are top of the chain. Perfect texture and melt in your mouth flavors. HIGHLY RECOMMEND.

I ordered a smash cake for my baby's first birthday. It was supposed to be different shades of…read morecream. The cake I got somehow included... mauve. I wish I could include pictures. I really have no idea where they got the idea to add a purple-pink color to the mix.

Best bakery in the NY capital region. During my time in Albany, I've been to a lot of bakeries. I…read morecame to Sweet Elevation 3 times in just 2 weeks. I don't remember when I had a more perfect chocolate cupcake, each time I've come here, the quality and service are perfect! Consistency and good service is what I look for. The attention to detail, hospitality, and kindness from Christian, the young man who works there, is exceptional. As I wrote before, the bakery shares the parking lot with the Yemeni coffee shop Shibam next door. The Yemeni coffee is just perfect with Sweet Elevation's treats, so don't miss this spot if you visit next door. I hope they can work out on doing something together. I've gotten hooked on Sweet Elevation's chocolate cupcakes. I'm having one as I write this review (these really are the freshest and best chocolate cupcakes) with some Yemeni coffee from next door - who knew how perfectly they go together. I'm very picky when it comes to cupcakes, and these are so soft, fresh, moist, fluffy, with perfect frosting with the sprinkles! Each time! It's really cute inside the cafe. What I'm most picky about is service, and I'm impressed with Christian, he's a respectful gentleman, knowledgeable, and really helpful with recommendations. Responsible, helpful, paying attention, intelligent. People my age often complain about the younger generation, they should meet Christian, our world's future is bright with young people like this. Good luck whatever you do Christian, and may you continue to shine as you do now always! Amen!

Looking for baker in Schenectady. Found Treatie Beatie and couldn't be happier. Easy to work with,…read moreflexible wi pick up time. Cake was beautifully decorated and delicious. Would recommend. Thank you Evelyn for baking the perfect cake for my grand daughters birthday.

Very wrong attitude for a baker. We asked her is she could make a birthday cake she responded with…read morea minimum of 250 . We said may be next time. She response "I FIGURED " . Very very very poor attitude.

They are so beautiful that you almost feel bad eating them....but they are so delicious you can't…read moreNOT eat them! Cupcakes are my most favorite thing on earth, so I am VERY picky, and Deb's are the BEST. She is super easy to work with and a true artist. I highly recommend!!

From the owner: I specialize in artistic floral cupcake designs for every occasion. I also teach cupcake design…read moreclasses.

We have supported this bakery for over 40 years, and it is time to offer a review…read more This Jay Street icon in Schenectady has the best Italian bread. It comes in round or loaf shapes and in one or two pound sizes. It is available in many local stores including the Niskayuna Co-op. True story: Jack Nicholson was filming in the area and found out about the delicious bread from his driver. He got the bread several times and thought it was great. He had it mailed to him. Photos of Nicholson and a related newspaper article are on display. The bread, rolls, and Tomato pie are baked in a coal fired brick oven from Italy. Besides the bread, there are other outstanding offerings including: Rolls! Breadsticks made at the bakery Bread Crumbs for cutlets and meatballs Tomato Pie -- so popular it often sells out Panini Sandwiches made fresh daily for grab & go. Italian olives and cheeses in the case. Italian cookies Parking in front and in a side lot shared with Cornell's Restaurant.

Perrecca's Bakery + More Perrecca's = Schenectady royalty…read more First things first: full disclosure -- my son is a server here. Yes, I'm biased. But also... facts are facts and the facts are DELICIOUS. It was a full-on snowstorm, the weird dead zone after Christmas where everyone else is like "nah, we're closing early," and Perrecca's was like: "We ride." Just me and the wife, snow coming down sideways, and this place is warm, welcoming, and absolutely cranking out hot food. And I mean HOT hot -- not "restaurant hot," but "careful-that-plate-is-trying-to-burn-your fingerprints-off" hot. Love to see it. Food? Super tasty. No notes. Service? Solid across the board. Bathrooms? Clean enough to eat off of (I didn't, but I could've). Parking? Plenty of off-street, no parallel parking Olympics required. Now let's talk about the hostess -- because WOW. She works the room like she personally built the place brick by brick. Touches every table, warm, friendly, checking in -- you'd swear her name was on the sign out front. Absolute pro. Hospitality Hall of Fame behavior. Between the legendary bakery, the attached restaurant, and the fact that they stayed open when the weather said "stay home," this place is a must-see Schenectady institution. Come hungry. Leave happy. Possibly leave with extra bread you didn't plan on buying but somehow needed. Would go back in a blizzard. Would go back tomorrow. Would go back just for the vibes.

I found this place online trying to find a cake for my boyfriend, I have always been hesitant on…read moreplaces because the few I did go to done a bad job on the cakes and have been rude, but when I got to this place it was clean, the women who bought the cake out was very kind, and at first sight the cake looked amazing, and I was very pleased! Highly recommend this place I didn't exactly know what I wanted and they were so patient on the phone and with giving me many options that I could pick from, it was so nice, they bought what I had in mind to life and I definitely will be coming here for all future cakes !!!

We purchase cheesecakes for our restaurant and event space. We get rave reviews as these are baked…read morefresh with quality ingredients. It is also a pleasure to work with and support another local business. Customer service is top notch. Highly recommend this family owned bakery.

I recently was able to go try out Leah's, FINALLY! It has taken me a while to get here, but I am so…read moreglad that I did. It was super cute inside! They do have tables to sit and eat at. I just wish that they had a few more as they were all occupied. It is a beautiful thing to have homemade pastry! I ordered the cinnamon bun, the eclair, the ham and Swiss roll, and the spanakopita turnover. Everything was delicious! My favorite thing was the eclair! It was by far the best declare that I've ever had in my life! And I just have to brag on it a little bit because the cream inside has real vanilla bean in it! It's not only real cream, but it's made with real vanilla bean! You can both taste it and see it in the cream once you bite into the eclair. This was just pure perfection. The least favorite thing that I had was the ham and Swiss roll. My only complaint about it really was that it was a little dry because it needed more Swiss cheese inside. It was still beautiful and flaky with a everything bagel seasoning on top and the ham was also good. Unfortunately, there was just no discernible cheese. So I missed that gooey melty center that I was looking for. I also ordered a chai latte, which they also sell as a iced latte option. It was super hot and tasted lovely! I told the girl at the register that this was my first time, she welcomed me, she answered all my questions and was super nice and accommodating. They ask you if your order is for here or to go and they offered to heat up your pastry for you either way if you were going to be eating it immediately. I thought this was a super kind and intuitive Service! See this is why I just love supporting local businesses. Many of the ones around here are top-notch and I would much rather support them than big conglomerates, monopolies and chains that don't care about their customers or quality products, they just care about profit. If you love, good pastry, then please come check out Leah's!

Not only is this place adorable , the staff so friendly and helpful, but oh the food!!! Try their…read moreyogurt/ berry parfait with their home made granola! Heavenly!!