I had a great experience with Mold Inspection Sciences. Mark Dupree and Bryan Scarlata came out to…read moreinspect my home, and they were both a pleasure to work with. They were professional, friendly, and took the time to thoroughly explain the inspection process and answer all of my questions. Thankfully, the inspection confirmed that there was no mold, which gave me real peace of mind. I'm very glad I had such a thorough inspection done. I highly recommend Mold Inspection Sciences, especially Mark and Bryan, if you're looking for a knowledgeable and professional team.

Let me start by saying l've never left a negative review of a company before, until today. This is…read morethe second mold company that has come to my house in the past year. The first one was exceptional! However, my experiences with Mold inspection sciences, left very much to be desired. The inspector wasn't prepared completely for the inspection, his equipment wasn't properly charged, needing to be fully charged. Also, the inspector was squabbling with one of his internal associates about closing out several reports from previous (other home inspections) while at my property. I know this, because he made it clearly known to me his disdain toward his internal associate. He sat at my table multiple times, trying to close out (others) reports all while trying to do my inspection. My wife noticed this too. Not to mention I had to connect him to my internet. Which is totally understandable if he were working on my report. This is something that I've spoken to their company about multiple times and they assured me that it is common practice for their ORGANIZATION. My rebuttal was if I'm paying such a premium ($1300) for Services I want his undivided detention so he wouldn't miss anything. After complaining about this, they talked me into moving forward with their full detailed report of my home. I have been struggling with health issues due to confirmed mycotoxin exposure through independent labs. Against my better judgment and out of desperation, I said yes. Their director of sales assured me despite my previous issues the report would be worth the money. Upon receiving the report on Friday afternoon, the project manager was trying to rush me through the report, even though i notified him I was in a car with four kids. Lastly, and most egregious in my opinion is when I got the report it had somebody else's MASTER BEDROOM. That in of itself should negate the entire report. How can someone trust the accuracy and validity of the samples that were taken for health reasons if I can't trust their final report to me? When I called them, they assured me that everything ELSE in the report was accurate, but it was just a clerical or system error that generated somebody else's house in my report. Services were not rendered in the entirety according to the agreement, the inspector was utterly distracted, the accuracy of my so-called detailed report was faulty, and lastly, the timing of and informed consent weren't sent to me to sign until three hours after the inspection. Please see just a small sampling of the complaint letter I sent to them. I am a husband, and a father of four boys and money is tight. I don't feel like it is a lot to ask for a full refund seeing they did not uphold their end of the bargain. The report was sloppily put together with somebody else's master bedroom in it. The report wasn't corrected until after (I contacted) the company and told them my dissatisfaction and ability to trust the report. I'm writing this complaint so no one else gets negatively affected by this company; especially if they're having health issues like iam. I will end by saying I chose them because of their website looked incredibly professional, however hindsight is 20/20. Upon going back and looking at the reviews on their company, they don't have one complaint on their website that I could find. No honest company in my opinion would be so one-sided with reviews as to only have five star reviews across the board. I'm simply asking for some type of refund because of these reasons...which I feel is not at all a huge ask.

Michael was efficient, knowledgeable and a great communicator. After his inspection, I learned…read moreeverything I needed to know to make a decision about purchasing this house.

Anyone selling a home beware. We are selling a 40 year old home and was undercontract and the…read moreinspector was picky and uninformed about several items on a home of this age that it killed the deal. Inspector also interjected personal thoughts well beyond common sense evaulations. The pickiness and the overwhelming opinions that went beyond safety and code for the age of home overtook the report which made the decision making on the property difficult for the any buyer to decifier. If you are a seller - hope you keep your buyer after this company does the inspection. Good Luck Sellers.

Matt the inspector did a very thorough job and he took the time in the evening to go through the…read morereport in detail with us. He was very factual with his findings and the rationale behind them. This allowed us to make an informed decision on our potential new to us home. The scheduling team was also awesome and they helped pivot days/times of availability. Customer service and check ins by the team after the inspection were nice - shows the team/company cares.

Our first inspection by Scott's was excellent. Extremely detailed & in depth. That's why we came…read moreback. The most recent one was a different story. The inspector seemed to gloss over many things & tried to downplay issues without evidence. We were called prior & told our inspector would take only two hours to finish an inspection that normally takes longer -- I think he glossed over many things as a result. Specifics we found after moving in that a visual inspection should have caught: * An interior door on the second floor with visible crack/damage from being forced. The report says interior doors were tested. This one isn't noted anywhere. * Mouse droppings under the kitchen sink -- a cabinet he opened & photographed -- & elsewhere in the home. No mention in the report. We now have an active rodent problem we didn't know about at closing. * The front door handle sticks & fights you when unlocking. Entry door locks & latches are explicitly listed as inspected in his own report. On top of that, three window coverings fell off the wall the first time we pulled the cords. Technically outside inspection scope -- but it speaks to the overall condition of a house we were told had basically nothing wrong with it. The in-person review made it worse. We were told there was basically nothing wrong with the house, & our questions were treated as an inconvenience. He seemed annoyed, arrogant & unkind. When asked, he explicitly said he didn't see evidence of mice -- verbally & on the report -- leading me to believe he was lazy & sped through it. Not characteristics of a great inspector. His own report lists 59 maintenance items & 8 repair recommendations -- so the verbal summary & the written report told two different stories. When I hire an inspector, I'm more impressed by people who are nit picky than forgiving. This is a huge purchase so I prefer someone who's kind, willing to take the time to make sure he doesn't miss anything at all & looks out for us. There are less expensive inspectors out there who are less forgiving than Scott's was this time around. I pay for anal retentive. That was not my experience. Worst of all? I asked for a refund & they flat out refused. It's possible they could do the same for you. I don't think we'll use Scott's ever again. I wouldn't recommend them & ESPECIALLY not Todd Brualdi for inspection services. I'm disappointed in Scott's leadership. Once upon a time, (in my opinion) it felt like a well ran firm that cared about their clients. That's not my opinion, anymore.

Jim Michael and Steel Rhino are the inspection company you want to use when buying, selling or to…read moreensure your house/property(ies) are in the condition you expect them to be. Jim inspected a home for my wife and I. When setting up the inspection the communication from Steel Rhino was clear and easily understood. The fee for the inspection was understood from the onset and the only thing that changed was adding an asbestos test at our request during inspection. Jim was not only on time but early the morning of inspection. He wore a mask during the entire inspection as well as booties to keep the floors as clean as possible. He is extremely organized and knowledgeable and answered a multitude of questions I had. His employee who did the sewer line inspection was very efficient and easy to understand in the video he took of the sewer scope. Make sure to use Steel Rhino Inspections as this is a first class company that takes education and inspections seriously for residential and commercial properties.

Wow, what a thorough home inspection! We met Patrick before going in. He scoped the sewer and told…read moreus everything we needed to know. He even suggested ways we can maintain the pipes to elongate their lives before servicing. Then, we went inside and Keith was just phenomenal. He explained everything and then he walked us through where the gas valve, main breaker, water shut off, and other items are. Really cannot recommend these guys more. Looking forward to getting the inspection report back, which will apparently have a ton of pictures and videos they took. Great company with such integrity.

Dan White is an excellent inspector. Very thorough, explained everything extremely well. Very…read morehighly recommend them!

Our inspector, Clark Hemker, was absolutely wonderful! He was incredibly thorough and took the time…read moreto explain everything clearly and patiently, which made the entire process so easy to understand. He sent us the full inspection report shortly after the visit, and it perfectly summarized everything we discussed -- complete with detailed photos and videos that were extremely helpful to reference later. We couldn't have asked for a better experience -- professional, friendly, and at a very reasonable rate. Thank you, Clark! For reference, we had a standard home inspection, sewer scope, and radon test completed, and everything was handled with care and precision. Highly recommend!

Loved the friendly staff. Very thorough and detailed quote! Answered all my questions and we very…read morepatient! Easy to schedule and quality work! Very happy with RDS Environmental!

Unprofessional and more focused on fees than safety. We hired them to replace a loud, aging radon…read morefan in our garage. They charged a $199 diagnostic fee just to show up, then $600 for a new fan that the technician admitted might be underpowered for our home's size. To make matters worse, they charged $150 for a 3-day test that showed the levels were still dangerously high. Instead of taking responsibility for the poor installation, a second technician replaced another part and told us it would be another $150 to re-test and see if it actually worked. And we were recommended to buy a radon detector from Amazon! A reputable radon company should stand by their work and ensure safety standards are met before walking away with nearly $1,000 of the customer's money. Avoid if you want the job done right the first time.

I met Jeff and his crew through my awesome Realtor. He inspected two properties in the same week…read morefor me. The first thing i really like about Jeff is, he wants you present during the inspection. If something comes up, he wants to look at it with you and explain it right there, that way you are not wondering what the hell on an inspection report. Jeff is also very thorough and knowledgeable about all aspects of construction, codes and he does an excellent job explaining issues that arise. At the end of his inspection he sits down, goes over everything including pictures and is upfront about what are serious issues, and what are issues that are not a big deal. Now, this all happens prior to getting his report. This approach worked for me since I didn't feel blindsided by the information in the report. As far as the report itself, it is put together with a very user friendly software that breaks down issues by category. He is available for questions, advice on how to fix little things and really makes a stressful process easier. Buying a home is a big deal however, I felt very confident knowing that I had Jeff dud my inspection. I would recommend him to any Relator looking for a knowledgeable, professional inspector.

This company did not really inspect the company. The realtor I worked with at Compass recommended…read morethis company and I trusted her. Well low and behold the day of the inspection he's just telling me what a solid home this. Come to find out after purchasing that he never even tested the AC. I had to hire an HVAC company who said it was never wired up properly. The dishwasher leaked on the first load, I'm discovering undisclosed shoddy workmanship. Truly a horrible company. The cherry on top is that I confronted him and he wanted to fight me.

We called sewer view to get a second opinion after a plumber diagnosed our bathroom drain as…read morerequiring a p trap repair. For those that don't know, a p trap repair is pretty heavy work that requires demo-ing most of the shower, if not all. When the gentleman with sewer view came out, he not only helped us determine that our drain was fine (saw it on the camera), and he helped clean out our p trap, as well as helped looked for a drain part! He was fantastic, truly the best. He was knowledgeable, polite, clean, and really went above and beyond the scope of work. If everyone that works at sewer view was like this gentleman, then I can't recommend them enough. They helped us save close to $10k in repairs. If you have a plumbing issue that might require tons of work, definitely get a second opinion and catch the stuff on camera with sewer view. Edit: Adam is the gentleman that came out. He's awesome!!

Great company! Never take the word of a plumber or rooter service about the condition of your sewer…read moreor recommendations for repairs. Have this company evaluate your sewer line and then decide how to proceed.