I was in a little bit of a pinch because I had hired another Inspection company and when I called they said they just didn't have time. So I called Axium. They were able to get me a time within a few days. Michael Morgan was my inspector. He more than met my expectations. I got an amazingly specific report along with photos of each item. I was able to talk to him for a little bit during the inspection, but I ended up having to leave. I called the next day to get some additional information and he was happy to help. He was able to help me identify what things were a priority, and what things were just surface items. The information was concise and very helpful. They had a special going and I felt I got a really good price for all the work that they did. A solid three hours. It's also nice to have a link with a lot of photographs of my new home. It'll be a great reference in the future. He gave a lot of great pointers as well. I highly recommend this company. read more

Great experience, great customer service. Very thorough. You were on time and gave me a great detail on the project. read more

Kyle was so helpful and thorough during his inspection. We really appreciated his time and work.

Received a half done inspection, had to chase around a customer service response just to receive zero options to rectify or help resolve the situation. read more

Update: After I left a one star review, I was immediately contacted by someone on their behalf (very nice British gentleman) who immediately resolved my issues and followed up right away. Nice what a little communication can do to customer satisfaction. Original review: Zero stars. Run!! Admin is a clown show. They "accidently" cancelled my inspection same day. Great. They finally got an inspector out, but "forgot" pest control. Called again and they have no idea when pest control is coming. Great. The inspection report is ready but it wants me to pay - they cannot fix pay at close option. Great. I call again to say I will just pay via credit card (they charge an extra fee for that) they just need to send me the payment link. They say they will. They email me their liability insurance certificate and a pre-inspection checklist. Great. I have until today to tender by problems and still no report, no way to pay, and no pest control appt. They have not called be back (ever) and are sending my calls to voicemail. So much for their satisfaction promise. WHAT A CLOWN SHOW. read more

Short story: I would look for another inspection company that actually stands behind their inspections as Axium does not. Axium can miss something that is blatantly obvious, which could potentially cost you a lot of money and they will only tell you to use their free home warranty they give you which you pay $250 to have the problem that was missed by the inspection diagnosed and then only $500 reimbursed from the home warranty thus netting you $250 towards your repair cost. Long story: We had a home inspection a couple months ago and felt very good after the inspection since we thought our inspector was very thorough. Unfortunately he missed a very big thing, a crack in our main line sewer drain. The crack was quite visible from the outside of the pipe, even from far away, so it should not have been missed as he did inspect the pipe only noting that there was some corrosion on the pipe and the extent of it should be checked by a plumber. The corrosion in question was from the actual crack on the pipe, so it had to have been there for quite some time to develop corrosion. When the inspector went over his findings with us after his inspection it was basically glossed over that there was corrosion on the drain pipe. Had he said there is a crack in the drain pipe, we would have been quite concerned and able to use this for seller credits or had the seller fix it prior to buying the house, but no mention of a crack. The crack was found by an HVAC engineer who came out to give us some quotes on HVAC related things after we had bought the house. I called Axium to tell them that their inspector missed the crack and they told me that it was noted as corrosion and to have it checked by a plumber. To have it covered we would need to submit a claim through the free home warranty that we got by using Axium. So I called the home warranty company and they charge $250 per claim to have someone come out, diagnose the situation, and then submit their estimate. The home warranty only covers up $500 of the fix, so basically we only received $250 worth of help to have something fixed that should have been caught by the Axium inspector and used in the home buying negotiations. The crack was a stress fracture cause by an offset of 5 inches which dealt stress on the pipe and thus it cracked at some point and developed corrosion due on the crack, which the plumber who fixed it told me. On top of this, the plumber subsequently found another problem that needed to be addressed, which would have been found by the sellers plumber had we known about this crack and had the seller fix it themselves. Now I don't expect the home inspector to have found this second problem, but like I said as our plumber to me, it would have been found had the seller had the pipe fixed in the first place, so we spent even more money. I called Axium again to tell them about their home warranty solution to get this covered and they still would not help in paying for having the cracked pipe repaired, which they missed in their inspection. I understand people make mistakes, but Axium can make all the mistakes they want and it will cost you, because they do not stand behind their inspections. read more

Axium Inspections - The yellow is the corrosion coming from the actual very visible crack that Axium missed in their inspection - Home Inspectors Near Me - Denver, Colorado

Great experience using their services and I was able to schedule a visit sooner than expected. Mike showed up on time, completed the inspection we needed on a timely manner, and his instructions and Axium's follow up were extremely clear. We recommend them 100% and would absolutely use their service again. Great value and fast inspection paperwork processing. read more

Great experience with Wayne. Very professional and explained the whole process. Would absolutely recommend.

If you want a company that takes accountability and completes a full and thorough inspection on your home, do not hire Axium Inspections. Structural issues were missed in the inspection, leading to frozen pipes in the middle of winter, and all Axium Inspections had to offer was a $50 refund, which isn't even close to what we paid. Spend your money else where and save yourself the headache read more

Don't use these dumbasses... they are pretty close to being worthless. They missed a foundation crack in my basement and are costing us a lot of money. read more

Punctual, comprehensive, and provided explanations tailored to my level of understanding. I appreciate it.

Kyle, the inspector, was communicative and professional and friendly and helpful - thank you so much! The backend staff at Axium have been frustrating unfortunately. They forgot to add the agreed-upon discount but finally did, they sent me a reminder to pay even though I'd already paid, they sent me an incomplete report, etc... read more

I've worked with axium for the last few years and it's disappointing how they treat their realtors/ clients. I've called over 25 times to the main office no answer, emailed the admin @ axium no answer & went to their office which is the incorrect address online. They are extremely irresponsible and irresponsible. The inspector acknowledged they broke our sewer cap which now leaks. They promised they would fix it and they went silent after requesting to have someone fix it. I would not recommend axium again. read more

Axium Inspections - Home Inspectors Near Me - Denver, Colorado

DO NOT USE THEM! I used them to install a radon mitigation system. Install was professional and quick, and they promised levels would be less than the EPA limit of 4 pCi/L. However, the levels never fell to below that level. I have a radon meter at home that measures radon levels, and levels averaged between 6-8 pCi/L range. I called twice to try to set up an appointment and left a message. No one ever called me back. On the third time of me calling, I finally was able to set up the appointment. They told me the appointment would be free since it was only 2 months from the install and the levels were still very high. However, after the fact they are now trying to charge me $150 and are refusing to back down on this fee. Edit: This has been resolved (hence the upgraded stars) but had to leave a review in order to get this resolved. read more

On time, thorough, explained the details that I needed at my level or knowledge. Thank you.

Knowledgeable, friendly, explained things verbally to myself and my clients well rather than just emailing the report. Appreciate another business that priorities customer service like myself. Thank you Axium Inspections! -Tanya Freed Freed Family Properties Keller Williams Advantage Realty 303-868-6363 Tanyafreed@kw.com Freedfamilypropertieslakewood.kw.com read more

Axium Inspections - Home Inspectors Near Me - Denver, Colorado

I am blown away at how professional, efficient, and reliable this company is! Kyle was the perfect blend of professional and funny, but also real. If I had many friends I'd recommend Adium to all of them! Got main report same day, cost was very fair, and tech was early! What more can ya ask for?!? read more

1) When I called I swear the person taking my information didn't get a single thing right. . .wrong name, everything. Not a good start 2) The inspection itself was fine and not outside of budget. . .but you just get a list of "look into". The inspector was so concerned about covering his but I had no idea if any of the issues defined were most likely a problem; more than probably a problem. 3) With Axium you are pretty much hiring an inspector that then pushes on you a bunch of other services. Foundation crack? Try level 3. . .on and on. It just seems unethical for a home inspector to refer business to others So in the end I wouldn't use again. . .but as far as I know it was a average inspection. read more

Unfortunately, Axium Inspections, specifically their inspections manager Michael Watt, is the most unprofessional, least customer-oriented company I've ever encountered. The inspector missed a significant and visually apparent broken feature in the condo that we learned about after closing because of Axium's mistake. After closing we had three professionals come out to evaluate the issue, and all three immediately and effortlessly found and identified the issue. Said issue is something that is explicitly covered in Axium's inspection report, but they failed to do their jobs and ended up costing us $750 as well as lots of time. When our real estate agent reached out about the issue, Axium proceeded to ignore us for over a week, and then Michael Watt claimed that the issue isn't something covered by their inspection. When we pointed out that their inspection report literally states the direct opposite, he again refused to take any accountability for his team's mistake or remedy the issue. The complete lack of accountability and the disrespect shown by this employee were unbelievable. We did not expect a refund (it would've been appreciated), but the absolute bare minimum they could've done is responded to us promptly and apologized for their massive oversight. Instead they ignored emails for a week, lied about their inspection process, and refused to take accountability. read more

I am the last person to write a crappy review on a business but the amount of things missed by the inspector on my house I bought in January 2021 is honestly crazy. I was told my inspector was top of the line and had many years in the industry. As i'm doing a bunch of renovations to the property, i'm seeing the ridiculousness of the issues he missed which would have saved me literally thousands of dollars on my purchase price. Below are the things he missed. - Gas Leak which caused me to vacate the property the very first day I arrived from California and sleep in the property with all of the windows open in the dead of winter so gas wouldn't fill the home while I was asleep - SEVERE Basement Foundation sloping in the corners, about 2 inches from high to low points. This is probably the biggest issue as I could have easily gotten multiple thousands of dollars worth of credits from the sellers because of this issue alone. Will cost me a few grand to repair and raise the levels to match in the basement - Multiple HVAC ventilation issues such as not even noticing that both upstairs and downstairs ceiling bathroom fan vents led to nothing. Literally the vents just sucked air up into the ceiling and attic, as well as the dryer vent. My HVAC technician mentioned he's surprised the dryer didn't cause a fire by now because all the lint was just being sucked into one place and didn't even vent out anywhere to the exterior of the property. And currently as I'm sitting here looking into one of the basement bedroom registers, the ductwork is literally not even connected to anything. It just flows thru the joists. If the inspector literally would have just shined a flashlight in the darn register, he would've seen this issue. - At least 3-4 electrical issues with my panel and interior issues with flickering lights, multiple things connected to one switch, etc. Again leaving negative reviews is not something I enjoy doing whatsoever, but the amount of things this guy missed is honestly just absurd. I was told Axium was the top of the line company in Denver, but that was absolutely not my experience and has easily cost me thousands of dollars out of pocket because of their mistakes and misses. read more

Dirck did a great job. Arrived on time and was very thorough. Spent plenty of time to explain what he was doing and what problems he found. Very detailed report. Would use again. read more

I can't recommend this company enough this is the 3rd time I have used them and they are through and knowledgeable I used Brandon this round and he was great. I have also used Derrick. The reports are easy to read, clear and good photos. read more

My friend told me great things about Axium so I called them with some questions but was thoroughly disappointed. This review is for the sales team & I think I might have spoken to an inspector as well. I don't ever leave a bad review without actually trying out a company but I didn't even get that far with Axium. I needed a home inspection company for a new construction. I explained that it's my first time getting a home built & friends have told me I would need a home inspector through the build process. The girl who picked up the call was friendly but didn't seem to know what to do except try to get me scheduled & stated she'll have someone come out. I had to explain that I'm having a home built & she stated that she can't do the inspection until the home is built. AGAIN I explained, I think I need someone throughout the whole build process. It came to a point where I had to ask for someone who had a bit more knowledge. She transfers me to Terret? Terrence? Who picks up the phone with a "hello" & no introduction so I explain myself again as to what I'm looking for. He tells me I'll need a pre-drywall, post-drywall, & some other inspection. I explained that I don't know what all this means & asked him to explain. This is where my frustration with Axium turns into annoyance. He starts off with a big sigh as if I just asked him a stupid question & starts explaining the differences rapidly. I was so annoyed that I told him never mind and had to hang up on him. First off, I'm looking for a home inspector because I DON'T KNOW anything about the process & was hoping for guidance. Secondly, I obviously need 3 inspections throughout the process & I would never hire or trust a company for not 1 but 3 inspections when they seemed annoyed to even explain what those inspections would entail. So much for the "200% Satisfaction Guarantee" on their pamphlets considering they don't even seem to care about attaining new customers. read more

Axium Inspections - Home Inspectors Near Me - Denver, Colorado

The team at Axium is extremely responsive and thorough. We are buying a new construction home home and have had them come out twice, once during the pre-drywall phase and again for an inspection/sewer scope just before closing. Tim K. did a great job and was very detailed in his report. Mike, Ryan, and Brianna in the office were also very friendly and quick to reply to any questions/requests we had. Highly recommend Axium! read more

We started having power issues in our house, shortly after Axium installed the radon mitigation. We had an electrician come over to find out what was going on with our power. He found the radon system electrical box was full of water from the recent rains. Drained the water and fixed the system. That fixed our power issues. When I told Axium, they wanted to charge me $150 to come out and fix the system. First of all, I had already told them the system was fixed and second, there should not be a charge to come out and fix your mistakes. read more

I have never seen such a thorough and comprehensive inspection! Every rock was turned over and every clue unlocked! They are amazing!

I don't have experience with any other inspection service companies but overall, I think Axium did a very solid job. I rarely give 5 stars so this is equivalent to 4.5 stars. In a tight market, they are a big enough firm that they can be available quickly for inspections. I had two other firms on my list, as recommendations, but they weren't able to come out for a few days more so I chose Axium as my realtor really likes them. The inspection went smoothly and the inspector, Ron, was really easy to talk to and he did a good job reviewing issues with me. It is a 60's ranch that hasn't had ongoing maintenance so my report had a lot of issues. However, he was able to help me understand in order of importance, what would be considered safety issues vs. not. My only feedback areas: camera for sewer scope was not functioning so they had to come back out to complete that on a later date and then the tech forgot to upload the report so I had to call the office twice. Also, I didn't like the "salesy" approach up front...but they did cut some pricing to be competitive and get my service. It's a competitive market so I decided that I could tolerate an "aggressive" salesperson. :-) I would consider Axium again in the future. read more

Law needs to be changed in Colorado! These people are not even licensed inspectors. Every major item reported we called licensed contractors for and they all said home inspector has no clue what they are doing and reported false information. They are killing deals on home sales due to there lack of knowledge and or them trying to create more business. Also please note you need to train your employees how to speak to potential buyers, you aren't buying the house so you should have no opinion. Report Should be broken down into two categories of deferred maintenance noted and life/safety requirements. read more

Not only does Axium offer rigorous inspections, their customer service is simply outstanding. I pre-scheduled three inspections with them while making offers on homes, and despite having to cancel three times when my offers weren't accepted, Axium was nothing but understanding and encouraging. When I finally had an offer accepted for a 30 day close, at first I panicked because Axium's online scheduling system showed no availability in time for my inspection termination deadline. I called customer service, and the representative spent half an hour on the phone with me finding the right combination of certified inspectors to complete the inspections I needed in plenty of time for my deadline. At the same time she advised me about things in my order that weren't necessary given the specs of the property, which saved me hundreds of dollars. The inspector was very professional, thorough, and took the time to answer all of my questions. The inspection report was extremely detailed, and was paired with a helpful high-level summary report of the issues identified and recommendations to address each one. Their recommendations were all strongly supported by industry standards, current building codes, and legitimate scientific research regarding health risks. I ultimately had to terminate my first purchase contract due to information hidden by the seller, but I'm back to house hunting and will be using Axium again when I finally manage to find home sweet home. Huge thanks, Axium, for being a qualified, reliable and trusted resource in an extremely unpredictable housing market. read more

Great service! Very friendly and reliable. Did a great job on the inspection! Always answered their phone and very prompt and knowledgeable. read more

Lee did an astounding job inspection our home. He was so thorough and detailed. Thank you for taking your time to go over everything with a fine tooth comb, we are so much more comfortable moving forward with purchasing this home after the report we received. We also now know more than we ever did about home inspections because of the care and time he took to explain and answer questions we had along the way. Thank you again! read more

Want to get spam text at 1:00 AM? Called to complain, and all I got was an apology and blamed it on technical error. I know we all make mistakes, but at least offer more than apology to show how apologetic you really are. UPDATED: As you read from the response, apologetic in words but not in action. read more

Axium Inspections - Spam text at 1:00 AM! Thanks Axium. - Home Inspectors Near Me - Denver, Colorado

Prompt professionals working long hours to do what they do best: home inspections! They are thorough and invest the time and smarts required for this sort of work. Axium is especially good with short time lines for homes under contract, often booking appointments for the next day - including Sundays! If you have questions, they'll even arrange for you to discuss and review process and finding via phone if you happen to be remote. Give them a call! read more

Pretty terrible experience with this company. I worked with Jerry, who was the coordinator for a radon mitigation system I needed installed. They brought in a sub to drill the whole into my crawl space, except they didn't measure the appropriate location for the hole (seriously how do you mess something this easy up???) and ended up drilling right into my pantry. They didn't even notice it, my wife came down to see WATER EVERYWHERE. They sent a "smoother" in to tell me that the giant whole in my floor joist was no big deal. When I insisted on having Axium reimburse me for an independent structural assessment, Jerry straight up ghosted me. I just received a random text from them saying the 'work was complete'. Jerry wont return my calls. Add one more piece of fun. They try to push this 3rd party service called Porch on you as a 'value-add'. I explicitly opted out of this multiple times, but Porch just called me anyways, which reminded me to write this review. read more

Very thorough in what they do. I would recommend this company for all of your inspection needs as they will communicate things in a professional and organized manner. read more

Very easy to book an appointment in a time crunch. Inspector was on time and professional. His report was very thorough and ray to understand with photos above description. read more

Super responsive! Easy to communicate with and the offer good discounts! I would use and recommend them again. read more

Best $1k I've ever spent in my life. There inspection found some very hidden but super crucial things wrong with a home we were under contract for. Their reports are thorough and super well done. Saved us from a huge money pit. read more

Bob was wonderful! It was great to chat with him throughout the inspection. He welcomed questions and had a huge wealth of information to share. He was very good at explaining how things worked and offered bits of advice that are super helpful to me as a first time home buyer. Axium was also great to work with. I had a few questions before and after inspection and they were super friendly and helpful. I will definitely use their services again in the future and recommend to friends and family! read more

I contracted with Axium inspections to perform a buyer home inspection on a property I was under contract to buy. The entire experience was good, from scheduling to asking Axium beat the price from a competitor to the inspectors showing up on time. The inspection itself was good and the report arrived quickly. The reason for only 4 stars instead of 5 is that Axium's inspection was significantly less thorough compared to another company (I had two inspections performed, with Axium being the second). This is less a criticism of Axium and more that the other company went above and beyond. The home portion of the inspection took a little under two hours (compared to over 3 from the other provider), and Axium's inspector either chose or wasn't allowed to inspect certain items. For example, while Axium inspected the main electrical panel, the inspector did not remove the faceplate to look at the actual wires and circuits underneath. As such, he could not tell me if the home had copper or aluminum wiring. The other company removed the face plate and discovered that there was copper wiring, but also that the individual breakers were mismatched, and that one of the incoming wires showed heat/charring damage. This information was very valuable when it came to making inspection objections. There were three or four other similar examples where Axium's inspection was more surface level compared to the other company. At the end of the inspection, the inspector went through his findings with me and answered all of the questions I had. Generally, both inspections found the same issues, which to me is a good indication that they did a good job. The inspection report produced by Axium was well laid out, with photos of not just the issues that were found, but of many of the other items. I will say that compared to the other inspection report, Axium's report contained more boilerplate descriptions and fewer comments that were written directly by the inspector, but overall the report was well written and easy to understand and reference. In addition to the home inspection, I also had radon testing performed and a sewer scope completed. I believe Axium contracted those out to another company, and the technician arrived about halfway through the home inspection. He did a great job with the sewer scope and the reports used the same format as Axium's. read more