I ADORE Dr Jill de Castro! She is the best, so kind and really gets to know her patients. She is…read morevery straight forward, but I need that in a doctor. I love having her as my PCP.

I had a mixed experience with this practice. The physician herself was attentive and spent time…read morediscussing preventive health, wellness, and screening recommendations during my annual physical. However, I later received an unexpected separate office visit charge in addition to the preventive exam billing. My concern was not the care itself, but the lack of transparency regarding billing. During the wellness visit, the provider briefly reviewed outside lab results I had brought with me, and I was later billed for a separate office visit associated with that discussion. I was not informed during the appointment that this could result in an additional charge. After reviewing my visit documentation, I also felt portions of the note did not fully reflect my understanding of the visit, particularly regarding the extent of evaluation performed beyond the wellness exam. After raising concerns and providing supporting documentation, the office acknowledged overlap between the preventive visit and additional billing and indicated the matter would be reviewed. However, I did not receive a final follow-up or resolution regarding the coding review or reimbursement request. I would encourage the practice to improve communication around preventive visit billing and provide more consistent follow-up during billing disputes.

Excellent doctors, excellent service, 30 years of experience with the practice, courteous and…read morehelpful always.

New patient here (former) How does it take 3 weeks to have…read moresomeone call about lab results? When asked how long the lab results take to come back, the doctor stated, oh, only a few days, I'm just soo busy. To then call, and someone in the office says the doctor is very behind. Then why take new patients? I Called the office and asked how much longer before the doctor was planning to call me about the results, answer? Later this week. Call finally came in today and it wasn't even the doctor! No options, no request for a second visit to discuss. Just straight to the medicine. No thanks. These things are scary for people and to just have disregard because they're too busy? There are plenty of better doctors and practices. If attention to detail from a medical professional is what you are looking for, go elsewhere.

I reached out to McLean Counseling Center to request an appointment for disability documentation…read moreguidelines so I could receive accommodations for college. I have received accommodations before in college and provided my previous documentation. The response I received from Farah Assefnia, who works there as administrative office, was very brief, rude, and dismissive -- saying that they don't participate in that kind of service. When I followed up to ask if they have an age limit or don't serve adults, she simply said there is no age limit, however, they won't be able to provide documentation for college accommodations. Farah treated me poorly. Their website mentions "Support Services & Accommodations," so this was very unclear and disappointing. It was never specified if they specialize in accommodations for workplace, college students, high school students, middle school students, or elementary school students. I felt discriminated, disrespected, and dismissed. If they don't offer this service, a polite explanation and a referral to another clinic who has experience providing documentation and accommodations would have been the professional thing to do. I would not recommend this center to anyone who is a person of color, college students, young adults, or disabled individuals looking for support seeking support or accommodations. Farah Assefnia's response showed a complete lack of customer service skills. McLean Counseling Center needs to train their staff better or hire people who know how to treat clients with basic respect. They also need to update their website to specify what "Support Services & Accommodations" actually means.

Unprofessional and careless, I Never experienced such a poorly managed healthcare office!…read moreI called for an appointment and some medical tests, and they took all my health situation information, including my credit card information. It took me two hours to answer their questions, only to set up an appointment. On the morning of the appointment, they called and canceled and said we would contact you to reschedule, and nothing happened after that! After two weeks, I still can not even get them to talk. I was wondering if it's scamming at all.

Our initial experience was smooth. Called them to see if they could see my son. Receptionist was…read morevery friendly and professional. Sent us an online link to fill the relevant info and scheduled us. Arrived there five minutes before appointment. Check in was smooth. My son liked Dr Livani. Everything went well. Will update review if something changes.

Rated one of the best doctors in the dmv/nova area and the area where he came from too, cares about…read morehis patients a lot and answers on some of his days off, nurses are pretty good too, told me the real stuff about the side effects of my meds I take in which the other doctors would disagree on and did a lot of research and found out he was 130% correct, would highly recommend and he takes Medicare and most insurances! You won't be disappointed.

Would give 0 stars if I could…read more First time Medicare visit and they did not offer free first time Medicare consultation and charged me almost $400 to speak to the doctor for 8 minutes. Was not coded correctly and they refused to recode correctly. RIP OFF. This after being a very loyal patient for My advice to oyu salmost 40 years. MY ADVISE TO YOU IS STAY FAR AWAY. AVOID THIS PLACE. AND AVOID IF YOU ARE A SENIOR ON MEDICARE.

I've been going here since before covid. I used to see dr Larson who has since retired. During…read morecovid, they would do video calls. So convenient. I then started seeing Stephanie Richard's because dr Larson was so busy. Now I have begun seeing kelly hernandez because Stephanie is swamped with appointments. This is the only doctors office that you're seen within 5 minutes of arriving. I had an 8:30am appointment, I was out the door by 9:10am.

I pre-registered and filled out all my paperwork beforehand. That made the check-in process so…read morequick. The nurse came to get me right on time. Doctor came in a minute after she left. Dr. Mosley is new to the practice. He was very thorough and we reviewed my medical history, concerns and recommendations. The technician that took the blood work was very good. I didn't even feel the needle!! Definitely would recommend this office. I have never had a visit as efficient and on-time as this one.

Since graduating college, I've bounced from primary care to primary care, never finding a doctor or…read moreoffice that would be consistent in terms of helping manage my healthcare. This location, and Dr Caine in particular, have been fantastic in that they are very responsive, know who I am, and keep track of my medical history. Biggest complaint is parking can be limited, and there isn't any option for walkability (not near metro or bus). Besides that, this practice (and Dr Caine) have been fantastic for regular primary care.

Dr. Oberschneider is supposed to be the parenting coordinator for my ex and I after our divorce. We…read moremet with him individually and then had a joint meeting. My ex used the hour to heap verbal abuse on me while Dr. O just sat there and even tried to crack jokes. Afterwards he thought we should meet with him again. For what? I'm trying to remove my abuser from my life, not pay for a supposed therapist to schedule additional sessions of abuse and charge me while he watches.

I would not send anyone here after the poor treatment my son (7) received. She could ever get his…read morename rate after months of treatment. He had a crisis that needed her assistance, she sent him to the ER for treatment saying it was beyond her, then never followed up with a call or even a text to see how he was. Further, once we saw some of the paperwork they had, it became apparent they had given him a different diagnosis than what they told us. When you walk into their lobby, there are a lot of magazines and such to make you feel like you can trust them. Don't without seriously thinking about it.

The husband-wife doctors are lovely, lovely people but the front desk not so much. I received no…read moreresponse from the following sent on February 27, 2025, so after much research, we joined the practice of Dr. Elizabeth Weaver in Herndon. Outstanding front desk staff. Dear Dr. Mir and Dr. Zahir, Dr. Mir, thank you for the time yesterday to discuss x's Vitamin D levels, and a few front office concerns. I totally get that there is a demanding job to be done for so many patients, but I wanted to share my experiences shown in the attached of phone calls diverted to text and DAYS to respond where often I'd have to choose between calling again or texting again ... or just moving on with my life to figure my question out for myself, managing two littles, a household, work, teaching, volunteering, etc. I was so sick in September and am deeply grateful for Dr. Zahir's immediate diagnosis of pneumonia, but I had a follow-on concern regarding a prolonged roller-coaster fever that wouldn't break for several days. It was FRUSTRATING to call, get diverted to text then have the texts ignored for days. It was FRUSTRATING to not be able to have a simple question answered - should my daughter and I get our bloodwork taken first before having a follow-up regarding our Vitamin D levels? If yes, could someone submit bloodwork orders? Again, no one picked up the phone, my text was misunderstood, and it took far too much time for me to chase down an answer to this simple question. It was FRUSTRATING that our follow-up appointments were canceled. It was FRUSTRATING that it took so much time to find an alternate dates/times. It is FRUSTRATING to receive four texts in a week to confirm/check-in for any appointment. It was FRUSTRATING to pull my daughter out of class only to have the receptionist tell us not to come in because the appointment was scheduled as virtual. I had planned to be in person because I wanted to have her BP checked after she recently experienced super low BP from a serious flu. It was FRUSTRATING to have her later in our conversation say, "Well, you can come in if you'd like." Because the appointments were now pushed back to 3:15 and 3:30, I would have been late to pick up my son at his school just down the street from your office as I had originally planned. It was FRUSTRATING to receive a demand call ten minutes before our follow-up appointment on February 27, shaking me down for payment after the FIRST AND ONLY bill was emailed on February 11 that, if not paid, we could not keep the appointment with you. It was FRUSTRATING that she didn't explain upfront: x amount is for x service on x date for x person. She whizzed through the balance due without explaining these details until I finally said, "Hold on. Why haven't I received a bill until now for appointments in September and October?" to which the response was, "We emailed you a bill on February 11." It was FRUSTRATING that I have concerns about my own health but didn't have time (or demeanor) to have a focused conversation with you yesterday. Hopefully I'll find time soon to go through the process of calling, texting, waiting then needless back and forth to set an appointment. May I respectfully suggest going through patients' calls and texts, observe how patients are treated, and perhaps it will become apparent that simply picking up the phone to talk with patients, not forcing patients to text their concerns, clearly responding to them within a reasonable time frame, and, most of all, have a CARING attitude will make a significant difference. As healers, you and your husband know as Maya Angelou said, Patients "will forget what you said, people will forget what you did, but they will never forget how you made them feel."

Can't speak more highly of my first time here seeing Dr. Zahir!…read more I needed to find a new primary care doctor and called the office after reading great reviews. I was able to get an appointment for a standard physical the very next day! I was delighted that they took me back ON TIME, moved through standard take-in procedures in a timely fashion, and I had a great visit with Dr. Zahir. I can tell already why he makes lists of "the greatest" in the region. Other pluses? Super easy parking and on-site bloodwork! All the staff were also very friendly and professional. I'm already so glad I chose this practice.