I've Been Coming Here To This Location Of KP As I've Been With This Health Insurance & I Must Say…read moreI'm Glad This Location Is 24/7 Pharmacy & Urgent Care. It's Been Convenient To Have Access To Healthcare No Matter The Time. The Place Has Security At Entrance Which Is Great For Safety Especially For A 24/7 Open Location. The Process From Urgent Care Was Seamless From Easy Check In To Being Triaged By The Nurse To The Transport To The Room To Await For The Provider To Assess & Get Medical Treatment. From The Security To The Easy Kiosk Check In To The Medical Staff It's Always Been Positive Experiences With Questions Answered!

I received excellent care here. Though I had to come here for to see a specialist. The drive…read morewasn't that painful. I love how they respect people's time. Unlike traditional dr offices where your appt is 9am and your seen at 10am..not here..most you'll wait is 15 minutes over. My Dr had excellent bed side manor and did not rush me. They are very clean and sterile. What I loved was a phone call follow up. Not an email or a text but a phone call to see how I was doing. The lab office was great. Excellent staff. If your coming from Moco... get early appts so you dont sit on 270 and 495.

All these people care about is money. Charging a $50 copay for simply getting a refill on…read moremedication? What a joke and a scam. The receptionists are rude and disrespectful, specifically brian and rachel. How are they still employed? Dr. Gupta might be the most unprofessional doctor I've had the displeasure of knowing. Please, don't waste your time here. Go somewhere else where you'll have better service without being robbed.

This place is not only dirty, but the staff does not even take vital signs. Unsympathetic and the…read moreonly bright spot is Linda Firth.

They have a strict 10min. policy if patient is late your appointment is canceled. How much time…read morepatients wait for doctors each time? Office lady said can book me to a later time, and suggest me hang out at Mall before my new appointment time, really? Means you are out of work for the whole afternoon? On top, when book appointment, all insurance information was uploaded and typed in and submitted. But at the minute of your appointment time, doctor did not log on but reception called and said my insurance is not on file and can't be verified. You have 10 days ahead to verify this, but have to wait till actual appointment time? We never have issue with our insurance elsewhere. So, you basically out of work for whole afternoon and, didn't even get to see the doctor. What a nightmare experience, can't believe how badly this practice is managed, patient be aware! Don't waste your time

Seniors beware: Heale does not properly code for blood tests under Medicare. You will be stuck…read morehaving to pay out of pocket ($400 for standard annual blood test) or fighting the bill. Good luck. Otherwise it's a good practice.

HIGLY RECOMMENDED. Our family members have been to the surgical center for four times over the past…read more5 years. This is from two separate doctors, neither of which are Inova doctor groups (No problems with Inova doctors, they are great, just these procedures were with other medical groups). The high degree of professionalism and care is really extraordinary. Always treated with a high degree of professionalism from the scheduling, day of intake, surgery, and after care. Nurses and all the staff here are outstanding in every way. Quality care, zero complications. Exceptionally careful, clean, and caring. Whenever we have had a scheduled procedure here, we know we are in good hands.

Do not recommend going here! They sent us over 5 different quotes for my son's ear tube facility…read morefee, it was so sketchy. (This is not including the actual procedure or anesthesia expenses) I had called after it jumped from $90 to $1000 to then almost $4000. I spoke with Tamika who told me that there was an error and spoke with our insurance and that it would be $1000. The next day it changed again. She has told us on the phone our insurance was in network but the estimated fees sent to us kept saying it wasn't. Probably called a total of 5 times in one week and it was a nightmare. My husband ended up called the Friday before his Monday procedure to try to get an answer out of them and on one phone call they changed the estimated fee 3 times. We ended up cancelling and now have to find a new location but this has delayed our son getting the ear tubes he needs. I do not recommend this location!

On March 1, I went to the Emergency Room at Virginia Hospital Center in Arlington after severely…read moreinjuring my hand. I was in intense pain and it was serious. I ultimately needed 17 stitches. What could have been a frightening and overwhelming experience instead became something I'll always remember for the compassion and professionalism shown to me. Every single person we encountered treated me with patience, kindness, and urgency. I never once felt like "just another patient." I felt cared for. PA Patel, who stitched my hand, was extraordinary. He was meticulous and deliberate in his work, but what stood out even more was how he treated me and my wife throughout the procedure. He explained everything as he went, answered our questions without hesitation, and maintained a calm, steady presence that gave us confidence and reassurance. You could tell he takes pride in doing things the right way -- not just clinically, but humanely. And Nurse Nick brought something just as important -- warmth and humanity. She was upbeat and genuinely kind, taking the time to connect with me as a person. That kind of personal care means almost as much as the medical expertise. We walked into the ER anxious and in distress. We left feeling grateful. To the team at Virginia Hospital Center in Arlington: thank you for treating me not just effectively, but compassionately. Your professionalism and heart made all the difference.

Came to the ER here very unexpectedly while in the area. I'm not from Virginia and had no idea what…read moreto expect. Cons: no live wait time on website, registration staff who truly DGAF, dirty waiting area Wait time: 2.3 hours just to get into an exam room (I was balled up in a corner in pain and begged for a blanket because it was cold inside and 50 degrees outside. They triaged me, took blood and urine and had me remain in the waiting room. Once I actually got into an exam room, things started to move more quickly. Care: Dr. Sidara was actually the saving grace here. He was incredibly nice and thorough, spoke to me with respect and care, and worked to address my issues as soon as possible. He was even able to pull info from past doctors visits, which included a slight ear infection and double checked my ears while I was there to make sure he didn't miss anything further. I won't go into all of the details of what he discovered, but had he not caught one thing in particular, I might still be in excruciating pain. What I didn't like is the fact that I was in an exam room for maybe 30 minutes, then they took me to get a CT. And once I finished the CT, I was not taken back to the exam room, but taken to the "results waiting" room. There, my IV hung in front of me, without being connected, for about an hour. When all of my results were back, the doctor returned to me and told me all the findings and the plan moving forward. I do wish they would have kept me overnight so that I could continue to be monitored and receive pain management medication, but I understand that's not necessarily typical treatment for what I was experiencing. Shortly after the doctor checked in with me, my discharge papers were drafted, and I was on my way out. I was there from 3:50-9 p.m. ish.

Difficult and off-putting first contact as a prospective patient. I called this office several…read moretimes over two days trying to book an Ultherapy consultation and repeatedly could not reach a live person. On one call, a recorded message said, "Stop calling, you jackass." When I did reach a live person on a later call, the man who answered was hostile rather than helpful and told me to stop calling and never call again. I also submitted a written inquiry through their website explaining what I was looking for. I reached out here because of the strong reviews, so this was shocking and disappointing. Whatever is going on with how calls are handled, it's worth other prospective patients knowing before they try to book.

I've had such great experiences at Aesthetic Medical Center. Jim is amazing. Always friendly,…read moreflexible, and on top of everything. He makes scheduling so easy and always makes sure I know exactly what to expect before my visit. Dr. Faludi is incredible. Having an orthopedic surgeon provide aesthetic treatments gives such a sense of trust and confidence. He's so detailed and precise, but also kind and down to earth. I really appreciate that he offers a wide range of services but never pushes anything. He truly believes in a "less is more" approach and listens to what you want. Both Jim and Dr. Faludi are great people who genuinely care about their patients. Every visit feels comfortable and professional, and I can't recommend them enough.

When our daughter dislocated her shoulder after falling down the steps while taking her dog out for…read morea walk, we experienced one of the most frightening days our family has ever faced. She was first taken to another hospital, where the plan was to put her under anesthesia to reset her shoulder. Because she had a life-threatening reaction to anesthesia about 10 years ago, when she flatlined during surgery, we were extremely hesitant. Combined with the circumstances there, we decided to take her to Fairfax Hospital. That decision led us to Dr. Titus Park and his incredible team, and we are so thankful it did. From the moment we arrived, Dr. Park had a clear plan that did not involve anesthesia. He immediately put our entire family at ease with his calm confidence, compassion, and professionalism. My daughter was in excruciating pain--a true 10 out of 10. She asked one of the nurses if she would pray with her, and without hesitation, she kindly did. That simple act of kindness meant more than words can express. When Dr. Park successfully put her shoulder back into place, the relief was immediate. My daughter looked him in the eyes and said, "I could just kiss you!" It was such a heartfelt expression of gratitude because her pain was instantly gone. What also stood out was Dr. Park's wonderful bedside manner. Even in the middle of a stressful situation, he found a way to make us smile. He asked my two daughters, now both in their late 30s, which one was my favorite and which one had been the cutest baby. They both immediately raised their hands and looked at me, and I just turned my head. We all burst into laughter. It was exactly the kind of lighthearted moment our family needed. Dr. Park and his entire team turned an unbearable situation into a bearable one through their exceptional medical care, kindness, compassion, and genuine concern for both their patient and her family. We will never forget the care we received. Thank you, Dr. Park and your amazing team, for giving our daughter relief and giving our family peace of mind. We are forever grateful.

The quality of care here has steadily declined. We feel forced into the ER because our Primary Care…read moreprovider ignores everything beyond basic growth charts and vaccines. Unfortunately, the ER experience is no better; the priority is clearly "patient turnover" rather than "patient wellness." Every visit follows the same script: Urgent Care dismisses us with ineffective antibiotics for a supposed ear infection, and the ER rushes to discharge us without investigating the underlying cause. The staff is increasingly irritable, and the doctors seem to rely on snap judgments rather than diagnostic testing. It feels like the Hippocratic Oath has been traded for the bottom line. We aren't here for fun; we are here for help that we aren't receiving.

They don't take insurance, so you have to pay $450 out of pocket. They also make you sign a bunch…read moreof forms before your first visit, including a $3,000 cancellation/rescheduling fee re: surgery appointments. Nothing is documented - all communication is verbal which led to a huge miscommunication where they almost performed the wrong surgery on me, which is why I cancelled. They rushed the surgery, even before ever providing me with a written diagnosis and demanded that I wire them $18,000 up front. They are very unethical and money hungry. Steer clear!!