This review is not about work as we were unable to hire Chicago Porch Experts…read more We called and someone came out to our house to review our screen in porch and go over work we wanted done. The person spent time going over the work and left, saying he would have quote in few days. Waited till end of the week and no quote. My wife reached out on Friday and was told they would work on the quote and have by Monday. Well this was few weeks ago and no response. I don't understand why you guys waste my wife's time looking at project, then don't follow up. If the job is not big enough just tell us, don't waste our time. I would say if you have big job they deem it is worth their time, give them a call, otherwise find contractor that actually wants to do the work.

I do NOT recommend hiring Chicago Porch Experts…read more I'm the president of a condo association for a 6-unit building; we have a three story deck for all six units. We recently hired Chicago Porch Experts by Emtrak Construction to redeck the third floor and then power wash and stain the entire porch. We had a terrible experience. The primary issue is with communication and organization. The actual work, primarily the redecking, is good, which is saving them from a one-star rating. But they lack the organizational skills to work on a project of this scope. I'm not going to list out every single incident, but there was a lot of miscommunication throughout the entire process that caused a ton of strife for the building. Lots of my emails went unanswered, and they refused to schedule anything, even when I'd ask for tentative dates, in favor of either showing up unannounced or only giving me 12 hours notice of when work would start. I have to give ample heads up to the building so that they can move their furniture and so that they know they won't have access to the deck for the day. Despite telling them this, Chicago Porch Experts would not/could not accommodate this. They tried to make things right, I'll give them credit for that, but it was not sufficient for the amount of issues created. Out of all the contractors I've worked with in my role as president, this is the worst of them by far. I don't recommend using Chicago Porch Experts if you're a condo association or anyone looking to have larger work done past simple decks for single family residences.