Bought a van for work, the third vehicle I purchased at driving force. Ken C was excellent with…read morefinding what I needed and had it outfitted promptly. Excellent service!

After spending 3 full days trying to find a rental car for an upcoming vacation to Banff I stumbled…read moreupon Driving Force quite by accident. Their prices are the best anywhere and the customer service was excellent. All the people I dealt with at Driving Force were personable and professional and made the rental process seamless and easy.

Made buying a car really easy! I told them the car I was looking at and they brought it to my work…read morefor a test drive so I didn't even have to go to the dealership to see if I even liked it. Needless to say I loved it!

Purchasing a vehicle is like running through a minefield. One can never be sure which dealership is…read moretrustworthy. However, you don't have to worry about Alberta Truck and Auto. Professional and knowledgeable Sean, Cheryl and their staff go above and beyond to ensure all customers are happy with their purchases. They work with their customers to meet their needs. Also, if any issues arise with your purchases, they will find ways to help resolve any problems. If you're looking for a vehicle, skip the other dealers and go directly to Alberta Truck and Auto. You won't be disappointed.

My husband took his car in to this place to get fixed and had to go back 4 time to get them to fix…read morestuff that they created .first time was to inspect a coolant leek and left with a cam shaft sensor light came on a bunch now replacing it, second time coolant seemed to be fixed but only lasted a month (1400 bucks ) AND a new oil leak, so my husband fixed the oil leak himself. Third time they so called fixed the coolant leak for the second time and ANOTHER new problem with oil pressure sensor. This garage should be investigated . Just read the reviews , this one is the same as the rest because it's true ! You will have bigger issues and there are 6 mechanics there . Unbelievable

great experience. Sales team was solid and made it easy to get approved. Really enjoy the no…read morepressure attitude

1 star as I couldn't find how to post less than 1. I…read morerecently bought a 2023 Buick Envision. They are refusing to refund my deposit of $1,000 even though the sales contract has been signed, sealed and delivered until I jump through many hoops. It was difficult to get my GM pints applied to the purchase. Supposedly they will give me a check tomorrow to cover the $1,343. I declined all added extras like extended warranty, life insurance and smart care etc. When I had a calculator in hand to go through the paperwork in detail, I found $1,042 snuck in for Smart Care. We are still fighting over that one. Over the past 50 years I have tried to use them for service and am frequently disappointed like the time the failure of the 8 spd. transmission in a 2017 truck truck (an known issue by GM) was because I had a sheet of plywood in the truck box.

Deal with at your own risk!! We transported 2 vehicles to their dealership in Edmonton in Aug 2019…read moreand still have not been paid. The owner JP refuses to take calls, no one responds to emails in the accounting department. If you check other online reviews, you will see they have stiffed customers and employees as well. Steer clear! I have researched online and there have been judgments and fines against them for poor business practises.

Purchased a vehicle from them about 6 months ago, got a great deal with Jean-Paul and he was very…read morehelpful finding me the right vehicle for my budget! Would recommend everyone check them out for their next vehicle purchase!

I bought a used 2016 Honda here, and would highly recommend them to anyone looking for great…read morecustomer service. They have a very friendly and professional team, and are willing to go above and beyond for their customers. One stand-out moment that I'de be remise to mention is when Lukasz K. PERSONALLY ran out and purchased a replacement laptop charger for me while I waited for my car to be serviced, because it had accidentally been damaged in the waiting area. Thanks Lukasz! I will be back for service (I've been helped by Hanan three times, and she is great), and will always come to Northwest Toyota first for me and my family's car needs. Thank you!

With all the Red Tag Sales going on, I strongly recommend that customers ask for the reference…read morenumber when they submit your application to Toyota Financial Services (1-866-224-0090). That number can protect you from situations like mine. Here's what happened. I was interested in getting the Toyota loyalty discount through Toyota Financial Services. I discussed it with the sales team and clearly told Jimmy about it. We signed the paperwork and were asked to wait in the lounge around 8:00 PM. Later we were called back and told the "good news" that everything was ready for signing. My wife asked about the interest rate, and the response was "we'll deal with it later." That already felt strange. Then I asked Jimmy if I got approved for the Toyota loyalty program. His response was: "YOU ARE DENIED at Toyota Credit." He said we were instead approved through Scotiabank. We felt disappointed but were also excited about the car, so we went ahead and signed the papers. On Monday, I called Toyota Financial Services directly. They told me that as long as my information hadn't changed significantly, my profile should still be good. They also said if I could provide the reference number, they could explain the decision. Wednesday I called the dealership and asked them to look into it. Thursday they submitted another application to Toyota Financial Services. Friday I got approved -- with a LOWER interest rate. So I called the finance director to express my disappointment. That's when I found out something shocking: the Toyota Financial Services office closes at 6:00 PM. Remember when we were sitting in the dealership at 8:00 PM and Jimmy told me my application was DENIED? That was impossible. My application was never denied. The status was simply waiting for assessment. Jimmy -- when I asked you directly and you told me "YOU ARE DENIED at Toyota Finance," do you feel proud about lying just to push the deal through? The difference in the interest rate over 72 months is about $3,000. For the dealership it's nothing. For the customer, it's thousands of dollars extra out of their pocket. My advice to everyone: Always ask for your application reference number and call Toyota Financial Services yourself. From my experience, it usually takes about a day to process an application. If you get "approved" within minutes but not through Toyota, you should seriously question what's going on.

garbage! they also go sell vehicles under the business name Smart Start Auto Inc and its been…read morenothing but problems with this company. The first vehicle they sold us never showed up (still have the bill of sale toI) so they asked us to come pick up another vehicle. we drove over 12 hours away to pick it up. Then when we go to register and insure it are told the bill of sale doesn't match the current registration. Basically, they sold us a vehicle they didn't even own.