Bought a van for work, the third vehicle I purchased at driving force. Ken C was excellent with…read morefinding what I needed and had it outfitted promptly. Excellent service!

After spending 3 full days trying to find a rental car for an upcoming vacation to Banff I stumbled…read moreupon Driving Force quite by accident. Their prices are the best anywhere and the customer service was excellent. All the people I dealt with at Driving Force were personable and professional and made the rental process seamless and easy.

Made buying a car really easy! I told them the car I was looking at and they brought it to my work…read morefor a test drive so I didn't even have to go to the dealership to see if I even liked it. Needless to say I loved it!

Purchasing a vehicle is like running through a minefield. One can never be sure which dealership is…read moretrustworthy. However, you don't have to worry about Alberta Truck and Auto. Professional and knowledgeable Sean, Cheryl and their staff go above and beyond to ensure all customers are happy with their purchases. They work with their customers to meet their needs. Also, if any issues arise with your purchases, they will find ways to help resolve any problems. If you're looking for a vehicle, skip the other dealers and go directly to Alberta Truck and Auto. You won't be disappointed.

My husband took his car in to this place to get fixed and had to go back 4 time to get them to fix…read morestuff that they created .first time was to inspect a coolant leek and left with a cam shaft sensor light came on a bunch now replacing it, second time coolant seemed to be fixed but only lasted a month (1400 bucks ) AND a new oil leak, so my husband fixed the oil leak himself. Third time they so called fixed the coolant leak for the second time and ANOTHER new problem with oil pressure sensor. This garage should be investigated . Just read the reviews , this one is the same as the rest because it's true ! You will have bigger issues and there are 6 mechanics there . Unbelievable

great experience. Sales team was solid and made it easy to get approved. Really enjoy the no…read morepressure attitude

1 star as I couldn't find how to post less than 1. I…read morerecently bought a 2023 Buick Envision. They are refusing to refund my deposit of $1,000 even though the sales contract has been signed, sealed and delivered until I jump through many hoops. It was difficult to get my GM pints applied to the purchase. Supposedly they will give me a check tomorrow to cover the $1,343. I declined all added extras like extended warranty, life insurance and smart care etc. When I had a calculator in hand to go through the paperwork in detail, I found $1,042 snuck in for Smart Care. We are still fighting over that one. Over the past 50 years I have tried to use them for service and am frequently disappointed like the time the failure of the 8 spd. transmission in a 2017 truck truck (an known issue by GM) was because I had a sheet of plywood in the truck box.

Deal with at your own risk!! We transported 2 vehicles to their dealership in Edmonton in Aug 2019…read moreand still have not been paid. The owner JP refuses to take calls, no one responds to emails in the accounting department. If you check other online reviews, you will see they have stiffed customers and employees as well. Steer clear! I have researched online and there have been judgments and fines against them for poor business practises.

Purchased a vehicle from them about 6 months ago, got a great deal with Jean-Paul and he was very…read morehelpful finding me the right vehicle for my budget! Would recommend everyone check them out for their next vehicle purchase!

I bought a used 2016 Honda here, and would highly recommend them to anyone looking for great…read morecustomer service. They have a very friendly and professional team, and are willing to go above and beyond for their customers. One stand-out moment that I'de be remise to mention is when Lukasz K. PERSONALLY ran out and purchased a replacement laptop charger for me while I waited for my car to be serviced, because it had accidentally been damaged in the waiting area. Thanks Lukasz! I will be back for service (I've been helped by Hanan three times, and she is great), and will always come to Northwest Toyota first for me and my family's car needs. Thank you!

I rarely leave negative reviews, but I feel it's important to share this experience for…read moreanyone--especially women--shopping for a vehicle. I came to Northwest Toyota prepared and completely transparent. I explained that I had worked in the automotive industry, understood the financing process, and was rebuilding my credit after returning to university. I wasn't expecting special treatment--I simply wanted to know whether I qualified for financing on my own, what the terms would be, and whether the deal made financial sense. I was also clear that any purchase would be conditional on a mechanical inspection and an auto body inspection because the vehicle had approximately $24,000 in previous accident damage. During the test drive, I specifically requested highway driving to properly evaluate the vehicle, but the route remained mostly on city streets. I also noticed the vehicle didn't feel as solid as expected, and shifting into Park and Reverse felt unusual. Combined with the accident history and the fact it was traded in only months after the repairs, I decided I wasn't comfortable moving forward. The financing process was the most disappointing part. I repeatedly asked one simple question: Based on my application alone, what financing terms do I qualify for? Instead of receiving a clear answer, I was repeatedly asked about a co-signer. I explained several times that if I didn't qualify independently, I was happy to purchase a less expensive vehicle or wait a few months while continuing to improve my credit. I wasn't looking for someone to "make the deal work"--I wanted honest information so I could make an informed financial decision. Instead, I kept hearing that I was "approved" while also being told I needed a co-signer. Those messages didn't align, and despite asking multiple times, I never received the financing details or follow-up email I had been promised. When I decided not to proceed and requested my deposit back, I was asked to return to the dealership in person. After arriving for my scheduled appointment, I waited approximately 90 minutes for a refund that ultimately took less than a minute to process. My disappointment wasn't that I may not have qualified independently--that was always a possibility. It was the lack of clear, straightforward communication throughout the process. Customers deserve honest answers so they can make informed financial decisions. By comparison, my experience at Sherwood Park GM Buick was excellent. Chris and Jahron were professional, patient, transparent, and never pressured me. They answered every question directly and treated me like an informed customer. That level of customer service deserves recognition. I hope this feedback is taken constructively. Customers don't expect every financing application to be approved--they simply deserve honesty, transparency, and respect throughout the process.

garbage! they also go sell vehicles under the business name Smart Start Auto Inc and its been…read morenothing but problems with this company. The first vehicle they sold us never showed up (still have the bill of sale toI) so they asked us to come pick up another vehicle. we drove over 12 hours away to pick it up. Then when we go to register and insure it are told the bill of sale doesn't match the current registration. Basically, they sold us a vehicle they didn't even own.