Logan at the Stony Plain Road Cash Canada provided outstanding service today. He was friendly, knowledgeable, and genuinely helpful. I felt supported and well taken care of throughout the entire process. Highly recommend asking for Logan! read more

very bad service and attitude from the person attending my transaction. 2 times I've been there and both were very bad experiences. I provided 2 pieces of ID as he requested and unfortunately he said it wasn't acceptable just because a part of my drivers license was torn. All relevant details etc.. were still legible to read and I explained that I didn't get a new drivers license card because my birthday was coming soon and would be a waste of money just to have a new one just to renew it a couple of months later. plus I have an active account with them but from a different branch!!! read more

Not sure if it's bad training, lack of communication or faulty equipment, but two visits was plenty enough. It involved Western Union, and having to send emergency funds to a friend in the US, and Western Union online wouldn't accept my credit card. So nine a.m. I'm sitting by the door, waiting for them to open because I need to send that money ASAP. The guy serving me was nice enough I suppose, even though he asked me the same questions over and over again. I gave him my address four times. It almost doesn't go through, and he wants to call his boss. Am I in a hurry? Um, unfortunately, yes. My friend needs the money, and i have to be at work in less than an hour, and I'm busing. What's the problem? My email wasn't accepted, because it was already being used for my online Western Union profile that was useless to me. So I just gave him my other email address. Problem solved without needing to call the boss. Too bad the printer wasn't working right. He doesn't know what's wrong with it, but it's not printing the whole thing.. But I have to GO. Can I get a partial? Can you email me the rest? Okay, good. Next visit was because I needed to send more money to the same friend. I figured it would go faster this time, because they had me on file. The girls seemed nice enough, but I spent twenty minutes in line listening to irate customers who just learned about the 'new policy' of needing a bank statement to borrow money. Maybe they could have posted something about that? Instead of springing it on people who come there when they're already broke and stressed out? It's my turn, and I ask to send money. She tells me they only use the one computer for that, and she has to turn it on and warm it up. So she sits me at that desk, and serves someone else. Luckily, I didn't have to wait long. But THEN she tells me she can't do it. She's locked out of the computer, and only her boss has the password. He won't be in for awhile. Now I'm irritated as hell for these guys wasting my time, and I just want to get the freakin' money sent. My God, I'm glad I didn't need them to LEND me money. I took a short walk east down Stony Plain Road to Cash Money. I was in and out of THERE in about five minutes. Wish I'd gone to them first. read more

I was obviously vnot sure what I was signing a flex loan yet I have enough to pay rent after they take their money I struggle harder then before cause I cannot get any thing no more the staff I find do not explain well I would have never done it if I knew everything changed I don't care for this company for what has happened plus others stories about them read more

I'm here to educate you about Cashco & hopefully change your mind not to take out a FLEX LOAN with them. Don't let them convince you it's a good thing that you qualify for the $500 minimum Flex Loan b/c they are moving away from payday loans. Obviously so they don't have to abide by the Alberta payday loan rules of $15 per $100 they call it something else and change the terms slightly, but in the end it costs more! N2M, you have to get a Cashco bank accnt (which you may or may not need). Regardless it will cost you $9.95 per mth unless you have direct deposit from your employer or 2 mthly bill payments coming out. Not necessarily a bad thing but not what most ppl expect when they get a payday or "Flex Loan" as Cashco calls it! There's a processing fee of $72 & they try to sell you insurance (which most ppl don't know they can opt out of) but even w/o the insurance a $500 loan costs you 640! There are other payday loan companies that offer installment loans, where there are no hidden fees and you know exactly what you're paying - $15 per $100, no processing fee & no insanely expensive insurance! Stay Away! This may just put you further in debt! read more